Hey there JP19, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro with us. We would love to help you troubleshoot the fit of your device and help you achieve the secure fit you seek. We have provided a link to an article to help you with the placement of your earbuds. We also recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. We have also included a link to the Samsung Support Team to offer additional assistance if this experience continues. We appreciate you being a Samsung customer, and hope you'll reach out to us again if you have any additional feedback on your Samsung products. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages