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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 4,261-4,270 of 7,073 reviews
May 6, 2024
Reviewer name: Navas213
5 out of 5 stars
5 out of 5 stars review

It has amazing sound quality.

[This review was collected as part of a promotion.] I use it to call the quality is excellent, I really like it too much, its noise cancellation is amazing.

Review from Samsung US
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Feb 3, 2024
Reviewer name: Luz27530
5 out of 5 stars
5 out of 5 stars review

This is a excelent product to me.

[This review was collected as part of a promotion.] The sound have a good quality. I would like the next generation extend the battery life for more hours. I love Samsung products.

Review from Samsung US
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Feb 19, 2023
Reviewer name: paj1107
4 out of 5 stars
4 out of 5 stars review

great product

[This review was collected as part of a promotion.] great product! only thing I notice difference from my galaxy buds is that these ones slip out of my ears easier when when they have a good fit

Review from Samsung US
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Nov 22, 2024
Reviewer name: Amazonian Teacher
4 out of 5 stars
4 out of 5 stars review

Everything about these buds is exceptional EXCEPT-

While I love the color and the fit, I love the sound quality and the casing... The power doesn't last long. I wear one at a time while keeping the other in the charging case because I will need to change them out after a few hours.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi Amazonian Teacher, thank you for sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We couldn't be happier to hear you are pleased with the features and audio quality of your new earbuds. We would be thrilled to help you troubleshoot the battery life of your device. We have provided a link to an article to help you address this matter. We have also shared a link to the Samsung Support Team. You can reach them through chat directly if you ever have questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Dec 5, 2022
Reviewer name: AnaMowery
4 out of 5 stars
4 out of 5 stars review

great features.

[This review was collected as part of a promotion.] I have had these for a few months, use them daily and love them. They are noise canceling but will reduce the volume when I need to speak to others in the room. Great feature.

Review from Samsung US
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Dec 12, 2023
Reviewer name: WalkPal50
5 out of 5 stars
5 out of 5 stars review

Easy to use features

[This review was collected as part of a promotion.] I mainly use my buds to listen to music & audio books. They have all the features I need to pause & skip. The sound is great and blocks out most of other environmental noises.

Review from Samsung US
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Aug 26, 2024
Reviewer name: Lockjaw
5 out of 5 stars
5 out of 5 stars review

Super comfortable

[This review was collected as part of a promotion.] These buds are rhe most comfortable ones I own. They have great sound quality and noise canceling capabilities.

Review from Samsung US
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Dec 9, 2023
Reviewer name: chocholee
5 out of 5 stars
5 out of 5 stars review

best fitment and sound so far

[This review was collected as part of a promotion.] best fitment and sound of all I ever used, I been used Jabra, bud pro 1, airpod 2 pro, best of the best. hope they will make smaller to fit better in future

Review from Samsung US
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Apr 11, 2024
Reviewer name: Trice
1 out of 5 stars
1 out of 5 stars review

Horrible. Worst ear buds ever. Don't do it.

Worst ear buds I've ever owned. I wear them only when I shower, mow, and when I'm watching a video in bed at night and don't want to bug my boyfriend. One squeaks and doesn't have any sound now. Get something cheap if you want poor quality.

Review from Samsung US
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reply from Social Commerce

Hi there Trice, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your buds are to you on a daily basis and we'd be happy to help you troubleshoot the audio quality in any way we can. If you are wanting to use your buds in the shower, while they do have an IP68 water resistance rating, we do recommend ensuring they are thoroughly clean and dry to prevent minerals and other materials in the water from causing potential damage. We have provided an article about the best way to ensure your buds are clean and dry below for your convenience. We have also provided a link to an article to help you with the matter of squeaks and diminished volume you mention experiencing. Lastly, we have provided a link to the Samsung Support Team to offer further assistance if these resources do not help you come to a resolution. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Aug 13, 2024
Reviewer name: Axel96
5 out of 5 stars
5 out of 5 stars review

Best headphones

[This review was collected as part of a promotion.] It been surprisingly good for all needs I've came across,travel, workout, anything is my second time buying them since I lost them.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479