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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 4,161-4,170 of 7,073 reviews
Feb 1, 2024
Reviewer name: Vince
5 out of 5 stars
5 out of 5 stars review

Awesome Earbuds

The sound from these buds are so much clearer than I expected. Combining both the ANC and the capability to quite down if they hear your voice is a very innovative feature! Love the buds and love the fact that they can wirelessly charge!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 13, 2023
Reviewer name: Dragonheart
1 out of 5 stars
1 out of 5 stars review

They fall off the ear

I purchased the pro ones and only 2 weeks it started to come lose from the ear and they dont stay in the ear they keep falling off. I feel like returning them and getting another brand or make

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey Dragonheart, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important the fit of your device is to you especially if used on a daily basis. Given the stated information of this happening over time, we recommend ensuring your device is cleaned on a regular basis and we have provided a link to an article about how to best ensure your buds are clean. If you are still experiencing this, you can also use the additional ear tips included with your device in a larger or smaller size to help with the fit. Lastly, if you have exhausted all of these options and can't find the perfect fit for your ears, we also have foam conform ear tips available for this device that will help with the fit. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Mar 13, 2023
Reviewer name: Brothamoveson
5 out of 5 stars
5 out of 5 stars review

Great earbuds!

[This review was collected as part of a promotion.] I have had every model, and these are by far the best. They actually stay in my ears well during my workouts. The sound is awesome, and the touch controls are the best.

Review from Samsung US
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Dec 18, 2023
Reviewer name: Osiris212K
5 out of 5 stars
5 out of 5 stars review

All around awesome wireless buds

[This review was collected as part of a promotion.] Love the fit and sound quality. I also like how it interacts with my galaxy phone and smart things

Review from Samsung US
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Dec 12, 2023
Reviewer name: LadyArtemis84
5 out of 5 stars
5 out of 5 stars review

Great earbuds

[This review was collected as part of a promotion.] I love the touch features and they fit comfortably. I use them for music, movies and gaming and the occasional phone call. So happy I got them

Review from Samsung US
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Apr 29, 2024
Reviewer name: Slannder
5 out of 5 stars
5 out of 5 stars review

Best earbuds ever

[This review was collected as part of a promotion.] Sound quality is amazing, wife ordered a pair and I got some with my phone. Best earbuds we have owned!

Review from Samsung US
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Apr 29, 2024
Reviewer name: Villager342
5 out of 5 stars
5 out of 5 stars review

Amazing product and sound quality.

[This review was collected as part of a promotion.] I have had these earbuds for about 3 years and they have survived Many falls and have yet to fail both in the quality of sound.

Review from Samsung US
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Aug 21, 2023
Reviewer name: Brendini
5 out of 5 stars
5 out of 5 stars review

Super comfortable

[This review was collected as part of a promotion.] I am picky about my ear buds. These fit well and soundd great. I often forget they are in my ears. Bonus that they can wirelessly charge!

Review from Samsung US
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Apr 29, 2024
Reviewer name: BeMo84
3 out of 5 stars
3 out of 5 stars review

Best NC, but bad Headphone

[This review was collected as part of a promotion.] I like the buds, but a call with the buds is really not good and for a professional call not possible. Sound, bass and NC is the best

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there BeMo84, thank you for sharing your experience with your Samsung Galaxy Buds2 Pro with us. We are happy to hear you are enjoying the sound profiles, settings, and audio quality of your device. We would be happy to help you troubleshoot the microphone of your device to ensure the best possible quality during yoru phone calls. We have provided a link to an article that can help you troubleshoot this matter at your convenience as well as the Samsung Support Team for additional assistance if necessary. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Dec 12, 2023
Reviewer name: nrmr87
5 out of 5 stars
5 out of 5 stars review

these things have great sound

[This review was collected as part of a promotion.] The sound is amazing on these. Noise canceling is so on point a tornado could be outside and you wouldn't hear it.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479