Hi Dylon5985, thank you for sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We completely understand how frustrating it is to have earbuds that are not fitting as expected and causing interruption to your listening experience. We have provided a link to an article to help you with the fit of your earbuds, and recommend using the Samsung Wearables App to perform a fit test with your earbuds. We have provided a link to the Samsung Support Team if you would like additional assistance with the fit or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Swaroop, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important the uninterrupted listening experience is to you with your earbuds every day. We would love to help you with this experience and we have provided links to two articles to help you troubleshoot this matter at your convenience. We have also provided links to the Samsung Support Team and warranty information for your device if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info

Hi there Anirudh, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how important your phone calls are to you every day and needing to ensure clear communication. We have provided links to two articles, one to help with the ANC feature and another to help with different call settings. We have also provided a link to the Samsung Support Team if these resources do not improve your call experience. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages