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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 3,811-3,820 of 7,071 reviews
Mar 13, 2023
TrailerOfThePark
4 out of 5 stars review

Item is very durable and good quality

[This review was collected as part of a promotion.] I use my buds every where from hiking, gym, to watching shows and youtube on my phone. I for some reason have a habit of dropping my buds case/buds often whether it's on carpet all the way up to on rocks and concrete, and aside from 2 small scuffs on the case there has been zero change in the performance of the buds. The noise cancelation is amazing in the gym because my gym likes to play music that aren't quite bangers but I'm able to cancel that music out and play my own with out hearing the other music playing. Along with the noise cancelation be great in the gym the way they fit is also great even while running on treadmill or exercise where my old head phones would fall out or come partially out these stay put.

Review from Samsung US
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Oct 9, 2022
MoniluvFLtoGA
5 out of 5 stars review

Great fit

[This review was collected as part of a promotion.] These are my third buds,and this one fits perfectly. The other one kept falling out my ears cause they were too big for my ears. They finally made one to fit my small ears, they even pass the running test when your ears get all sweaty.

Review from Samsung US
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Mar 9, 2024
PurpleFriend
4 out of 5 stars review

Great Sound, but Fall Out

[This review was collected as part of a promotion.] I use these all the time for various things like listening to music while working out or housework to acting as my headset during work hours. The sound is really great and the touch functions work well. My only downside is that when I go for a run, they don't stay in my ears no matter when size rubber part used. It's been cold, so I try to keep them in using my ear covers, but the pressure will sometimes set off the touch sense and turn stuff off. I stopped using them for my runs and use an old pai that has ear loops instead.

Review from Samsung US
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Oct 18, 2023
Scott
3 out of 5 stars review

Great buds with a fatal flaw

Phenomenal pair of earbuds with one major flaw; they lose sound constantly. I've had two pairs of these buds, and without fail, one of the two will eventually and suddenly get quiet to the point of being inaudible. The left bud in my second pair was unusable within a week of purchase. I switch to my other pair, and the right bud goes quiet wth an annoying buzzy quality to the audio within days. The fact that I would still give these buds three stars speaks to their other qualities: they are comfortable, sound great, and are some of the best noise cancelling buds I've experienced. I really want to love them but the constant sound issues are infuriating and unavoidable, which, for the price, is a deal breaker.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey Scott, thank you for taking time to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We have provided a few links to help you troubleshoot the audio difficulty you mentioned. These articles address a number of reasons this difficulty may be occuring, whether the buds may need to be reset, cleaned, or other reasons. If these articles do not help resolve this we have also included a link to the Samsung Support Team if you have need of further assistance. Thank you for being a Samsung customer. -Elizabeth Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Feb 25, 2024
HangingwithSchlangen
5 out of 5 stars review

Amazing product

[This review was collected as part of a promotion.] Pros: long battery life, fast to connect to my phone, easy to clean, great sound quality, good amount of base for ear buds, 3 dimension sound is extraordinary. Cons: pricey, feel like they will fall out (haven't yet), not sweat protected, the touch buttons get pressed while trying to put them in your ear which can have some minor changes to the experience.

Review from Samsung US
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May 4, 2023
Ifsilencewasaperson
5 out of 5 stars review

Noise canceling!

[This review was collected as part of a promotion.] I love to be in my own personal space. My buds allow me to do just that! Especially during my kids games, it allows me to avoid overzealous parents and tune into my child. Then if I have to speak to someone, it actually stops so I can hear the other person without having to take my buds off! LOVE IT!

Review from Samsung US
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Mar 13, 2023
rracpatt
5 out of 5 stars review

Long battery life, great sound features

[This review was collected as part of a promotion.] the pods and the case both last extremely long and have 3 different modes of sound for noise canceling or not. also comes woth 3 ear sizes for the perfect fit and comes on beautiful lilac purple. I love these headphones and their touch capability buttons.

Review from Samsung US
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Mar 13, 2023
SteelRain
5 out of 5 stars review

Galaxy Pro Buds

[This review was collected as part of a promotion.] I recieved these as a gift. Packaging was great as always. When I saw the case it was not too small and not too big. After opening the case, I thought the buds were a bit bulky for my liking and thought maybe they wouldn't fit. Well I am happy to say I was completely wrong. The buds fit perfectly in my ear. The sound was AMAZING! When I used the buds to make a phone call the sound was crisp and even while walking with a ton of traffic, the other person was able to hear me loud and clear and I didn't feel as though I had to raise my voice like one normally would do when speaking to someone via Bluetooth. Almost forgot. The set up was so simple that a five year old could do it. Loved everything about my BUDS.

Review from Samsung US
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Nov 12, 2023
Lovesickkid
3 out of 5 stars review

Great Sound and ANC

[This review was collected as part of a promotion.] I appreciate samsung devices so much that my tvs,my family phones and my headphones have been samsung. So I wrote this with love lol. The buds 2pro are a stylish design filled with possible Beta's for us current fans and upcoming. The anc is great for loud environments and when the anc is off, still able to jam and listen to your music while working with a partner in a loud factory. Still able to communicate while enjoying your crave for music. Plus let's not forget that if you are like me and pair your watch as well, and activate gestures, you can activate your pandora or spotify at the flick of a wrist (literally). The earbuds reaction to touch control can be sensitive just like other headphones. The only difference is that you can control the sensitivity of the touching and disable the touching. Though all accomplishments are great, I did happen to and am still trying to figure out the earbuds. They really stretch my ears when pushing them in and no matter what size I chose as a replacement... the earbuds still squeezed out. So I bought seperate cushions instead. By that time my ears are kinda swollen so I had to wait. But now 1 month later the buds are finally staying. I'm a fan of semi in ear headphones like the buds live but sadly now days things have changed. Either way... I'll try to stay a fan. Sorry for my rant. Instead of making another review I'll just list my devices here. Watch 5 pro, s22 ultra, 2 flat screens, another watch 5 pro, s21,buds live, buds 2 pro.

Review from Samsung US
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reply from Social Commerce

Hi there Lovesickkid, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are such an enthusiastic Samsung customer and have enjoyed the sound and features of your new buds. We also have foam conform ear tips for these buds available on our website if you are still in search of that perfect fit. We appreciate you being a loyal Samsung customer. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Jul 29, 2024
Sprink
4 out of 5 stars review

Great audio quality

[This review was collected as part of a promotion.] I use this device for schoolwork and listening to music. It's great! The sound quality is on par with my bose headphones, but one of my peeves is how long it took tk setup up Bixby and the earbud fit.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479