Hi there AJ Mix, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear how much you enjoy the audio quality of your device. We have provided a link to an article to help you with the security of the fit of your earbuds. We also recommend using the additional ear tips included with your device in the larger and smaller size to help you get the fit you are seeking. You can also perform a fit test while wearing the earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Hi there Nicole, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand the frustration that must be felt when your listening experience is interrupted by adjustments to the placement of your earbuds. We have provided a link to an article to help you with the ideal placement, and recommend following up with a fit test performed in your Samsung Wearables App. We have also prrovided a link below to the Samsung Support Team to offer additional assistance or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages