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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 341-350 of 7,084 reviews
Mar 1, 2023
Reviewer name: TomsBuds2Pro
4 out of 5 stars
4 out of 5 stars review

This product has many great features

[This review was collected as part of a promotion.] The Buds2 are very adaptable for various situations. They are particularly useful in noisy environments. The 3D sound is really awesome, and it allows you to feel more immersed in what you are experiencing. They allow you to seamlessly swap between device so that you can use your headphones on different devices with ease.

Review from Samsung US
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Dec 12, 2023
Reviewer name: Pastor
5 out of 5 stars
5 out of 5 stars review

Very good sound and battery life.

[This review was collected as part of a promotion.] I have a a pair of Beats I thought were pretty good until I got the Buds 2 Pro on a promotion. Really have to say that they are the best sounding wireless buds I've used. Noise cancelling is very good and comes in handy during calls, and speaking of calls, the mic is so good that I was heard clearly while bike riding. Battery last a long time and the case fast recharges when they are low a few times before it needs to be charged itself. All around a great pair of buds.

Review from Samsung US
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Jul 22, 2023
Reviewer name: Hamal66
1 out of 5 stars
1 out of 5 stars review

Terrible

Update: I'm reading and I see that Samsung claims to have interchangeable buds, at the same time customers say they don't have it, mine don't have it either so it makes me think that there is a very bad quality control of Samsung or they are selling used headphones.. what a shame, I also forgot to mention that the box is difficult to open especially at night (all its sides are the same) you have to keep turning it and trying until you open it, the same thing happens to charge wireless in the dark you can't tell if it's up or down Bottom line, this really is one of Samsung's worst products. keep your old headphones, don't waste your money and be happy

Review from Samsung US
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reply from Social Commerce

Hi Hamal66... Thank you for your thoughts on the Samsung Galaxy Buds2 Pro earbuds. Your opinion is appreciated as we continue to bring our consumers the best in design and functionality. Samsung earbuds come with small, medium, and large ear tips in the box. I've attached some videos from our YouTube channel that should help you better understand your new earbuds. Please feel free to contact Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany How to customize and use touch controls on your Galaxy Buds2 Pro and Buds2 | Samsung US How to change the ear tips on your Galaxy earbuds | Samsung US How to customize the noise control features on your Galaxy Buds2 Pro and Buds Pro | Samsung US Galaxy Buds2 Pro: Official Film | Samsung Galaxy Buds2 Pro: Bringing Dolby Atmos to Mobile | Samsung Galaxy Buds2 Pro: Active Noise Canceling with Voice Detect | Samsung smsng.us/Samsung-Support

Aug 27, 2024
Reviewer name: Jossmntn
5 out of 5 stars
5 out of 5 stars review

Amazing samsung device!

[This review was collected as part of a promotion.] This product is one of my favorite from the Samsung family, Galaxy Buds2 pro work perfectly and sound is super clear without hurting my ears, also its shape fits properly. I use them while I'm cooking, training, or working, they are part of my daily basis. One of the most useful features is that you can control calls, music and sound thru the touch controls without using your cell phone. I would definitely buy it again!

Review from Samsung US
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Aug 21, 2023
Reviewer name: Itachi
4 out of 5 stars
4 out of 5 stars review

Great product, but your ergonimics is not so good

[This review was collected as part of a promotion.] The product delivers everything it promises in terms of quality and functions, however, after long periods of continuous use it hurts the ear due to the small unevenness of the metal region responsible for charging.

Review from Samsung US
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Jan 11, 2023
Reviewer name: Nicolas
2 out of 5 stars
2 out of 5 stars review

Buyers Remorse

Fits weird, they keep falling out. And unlike previous models they don't come with different sized ear thingies. I traded in my galaxy buds+ for them and to be honest, I wish I hadn't. There's no jump in sound quality or anything like I was expecting and they fit way more awkwardly than the buds+. 2 stars that they exist and perform the bare minimum. Noise cancelation only works if you have both in; which is a let down if you're like me and your primary use for them is to listen to things while doing things and need to have one ear open. Also, unlike the galaxy buds+, it's been pointed out to me by several people near me that they can hear what I'm playing. Which is another huge strike. Before, no one could hear anything. But that's what happens when there's no perfect seal like previous models. They're fine, I'm just pretty let down.

Review from Samsung US
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reply from Social Commerce

Nicolas, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. This device does come with additional silicone tips that are enclosed in a small cardboard box. You can also enable the ANC feature while wearing just one bud. This is not the default setting so prior to starting your music or other media you simply tap and hold the bud in your ear until you hear the tone and the ANC has been enabled. For any other difficulties you are experiencing with your device, the Samsung Support Team is always available to help you troubleshoot. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Aug 21, 2023
Reviewer name: Kelleyz3
5 out of 5 stars
5 out of 5 stars review

Love my earbuds

[This review was collected as part of a promotion.] These ear buds pair with my phone instantly. I love that you can control videos by tapping them. They stay charged for a good amount of time and also charge quickly. These also come in different colors, I got lavender (purple is my favorite color).

Review from Samsung US
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Aug 21, 2023
Reviewer name: Thomas
4 out of 5 stars
4 out of 5 stars review

Wonderful ANC

[This review was collected as part of a promotion.] These are the best noise canceling buds I've ever used. They have great sound quality and if they're starting to sound a little off, a quick clean with some alcohol does the trick to restore them. I only have two complaints! The first being how fast the battery diminishes. It is significantly better than the Buds Live was though so I'm sure it'll only get better with time. When I first got them, I could use one bud for almost 9 hours before needing to switch and it only needed to be plugged in every few days. Now, each bud lasts about four hours and I have to charge the case every other day. The next complaint was actually a major selling point. The soft coating of the case! I love the way that stuff feels and looks! Unfortunately, it does not last long. The coating comes off with normal wear and tear and it no longer looks matte. It looks beat up. That being said, I am still completely satisfied with my Buds2Pro! I'll definitely be choosing Samsung for all of my device needs!

Review from Samsung US
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Dec 21, 2023
Reviewer name: Loveforbudspro
5 out of 5 stars
5 out of 5 stars review

Amazing product

[This review was collected as part of a promotion.] This is an amazing piece of art from samsung. The active noise cancelling and ambient sounds is such smooth. I have tried using it while walking, while working in office, while running, in gym, while gaming, listening music and having calls and just want to say that this is great product. I have used multiple Bluetooth earphones in the past but this is next level. I have recommended to few people in my circle and they were happy after using it.

Review from Samsung US
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Feb 26, 2024
Reviewer name: Princekeem88
5 out of 5 stars
5 out of 5 stars review

Great buds

[This review was collected as part of a promotion.] I have the buds 1 and upgraded to buds pro 2. The first ones were great, the only problem is people couldn't really hear me talk with the first ones. So after seeing the reviews on the bud pro 2 I decided to get them. And they are awesome! I still use my buds 1 for listening to music and my bud pro 2 for music and to talk.

Review from Samsung US
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