Hi there Hall, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how vital it is to have that ideal fit from your earbuds every day. We have provided a link to an article to help you with the ideal placement, and recommend performing a fit test. You can do this in the Samsung Wearables App when you are connected and have the earbuds placed in your ears. We have also provided a link to the Samsung Support Team if you continue to have this experience or would like to discuss your experience further. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Vee! Thanks for sharing your honest feedback on the Galaxy Buds2 Pro. We always look forward to getting insights from our customers. We're glad to see you're getting used to them. It can take time to adapt, but we believe you'll enjoy their features. The Galaxy Buds2 Pro offer upgrades like high-resolution audio for better sound quality and a new shape for added comfort. They also include Galaxy AI with Live Translate, which helps in multilingual conversations. With an IP68 rating, these earbuds resist dust and water, so you can use them worry-free. Plus, you'll get up to 6 hours of playback on a single charge and up to 30 hours with the case. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus