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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Nov 13, 2023
Samsungstudent
5 out of 5 stars review

Soundproof

[This review was collected as part of a promotion.] These headphones are great at noise cancelation. Overall, the headphones get quite loud and provide great sound quality. However, while doing school work I paused my music and forgot to take out my headphones. When I took one out I realized how great they cancelled out noises around my house. Due to this, these headphones are an essential while I do my homework even if nothing is playing.

Review from Samsung US
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Aug 21, 2023
Vlopez5721
5 out of 5 stars review

Samsung Galaxy Buds 2 Pro review

[This review was collected as part of a promotion.] The Samsung Galaxy Buds 2 Pro truly redefine the audio experience. From the moment I put them in my ears, I was immersed in a world of crystal-clear sound and impressive bass. These earbuds deliver an audio quality that's nothing short of spectacular. What stands out most is the active noise cancellation. It effortlessly drowns out the cacophony of the outside world, allowing me to enjoy my music, podcasts, or calls in serene isolation. The ambient mode is a nifty feature too, instantly bringing back the sounds of the surroundings when needed. Comfort-wise, they're a perfect fit, and I can wear them for hours without any discomfort. The touch controls are intuitive and responsive, making it easy to manage calls and music playback without reaching for my phone. The battery life is commendable, keeping me powered throughout the day without any worries. Samsung's app adds extra layers of customization to these buds. I could fine-tune the EQ settings and even find my buds if I misplace them. The water and sweat resistance also give me peace of mind during workouts or on rainy days. In conclusion, the Samsung Galaxy Buds 2 Pro offer an unparalleled audio experience, top-notch noise cancellation, exceptional comfort, and a range of convenient features. They're a fantastic addition to anyone's tech arsenal, and I can't recommend them enough

Review from Samsung US
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Feb 5, 2024
RikkiNikki
5 out of 5 stars review

Amazing Sound

[This review was collected as part of a promotion.] I use my earbuds for absolutely everything! Phone calls are incredibly clear and the person on the other end can hear me clearly as well. They are amazing for music when you need to also be aware of your surroundings by letting other sounds come through. They are fantastic for zoom meetings and streaming services. They are crisp and clear and never lag. These are the perfect earbuds.

Review from Samsung US
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Nov 27, 2022
PatRICK
5 out of 5 stars review

Modern & Clean

I finally purchased the Buds Pro 2. I've owned multiple Buds in the past, Buds Live being my favorite, & Samsung continues to be the leader in innovation. Buds Pro2 are lightweight, finally waterproof, fit perfect in ear and sound great! Seamless connectivity to my Samsung Neo TV & my S22 Ultra 5G.alactus. My only dislike is I wish they offered more colors. it would be cool to have a red pair. I also like that the graphite color is a matte finish instead of glossy. Cant wait to see the 2023 lineup! #GALAXYGANG #TEAMSAMSUNG

Review from Samsung US
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Mar 15, 2023
AlexL64
5 out of 5 stars review

Excellent sound and battery

[This review was collected as part of a promotion.] I use my earbuds for long period of time to call my loved ones or when I'm listening to music at home or at the gym. And what I enjoy is the noise cancellation and the sound! To top it off, the battery always last me the whole day! I can't think of a time when my buds died!

Review from Samsung US
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Dec 13, 2023
BGPeach
5 out of 5 stars review

Love my buds

[This review was collected as part of a promotion.] This is my first Samsung earbuds. I wasn't sure if they would fit because I have small ears. They fit my small ears and do not fall out like other designs of earbuds. The sound quality is great and pairing with my devices are effortless.

Review from Samsung US
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May 1, 2023
Buttons
5 out of 5 stars review

This product has good quality

[This review was collected as part of a promotion.] The earbuds are great for phone calls and listening to music. The earbuds fit in your ears very comfortably and you can forget that they're even there! They have a long battery life and don't take long to charge.

Review from Samsung US
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May 13, 2024
Wukie10
4 out of 5 stars review

Great but Not Perfect

[This review was collected as part of a promotion.] Love my buds. Sound quality is fantastic. Love the fact I can rotate between ambient, standard and noise canceling modes. The touch controls are very convenient. Connects to my phone right away and I have never had an issue with them disconnecting randomly. For me, they only have 2 issues. One is the plastic is too smooth, I drop the buds from them slipping out of my fingers every other week. I never dropped my old original galaxy buds at all. The second is sometimes podcasts keep playing even after I take them out of my ears and use the tap once function to pause. Other than that they are a great product

Review from Samsung US
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Dec 18, 2023
LuvGalaxy
5 out of 5 stars review

Best Buds ever (for now)

[This review was collected as part of a promotion.] Did the trade-in with my 1st gen Galaxy Buds Pro and am so glad I did. These are SOOO much more comfortable than the 1st gens. I take these everywhere I go compared to the 1st gen. Love the new feature for the earbud fit test, and pairs great with my S20FE (soon to be S24+ or Ultra). When I have trouble sleeping, I wear these in bed and fall asleep within 10mins; it's that comfortable that it won't affect me in bed.

Review from Samsung US
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Jan 19, 2024
squibbs
2 out of 5 stars review

it was fine until later..

good audio quality but i cant enjoy most of it because the speakers eventually dir out and become really quiet. had to send in for the right bud to get a speaker replacement and now the left bud speaker is quiet and not working. i was so impressed at the first usage but not its really disappointing at how often i run into an issue. paired with my s22, i run into very choppy audio quality, but any other device like my chromecast or laptop it works perfectly. i hope to see much better with the 3rd gen 😔

Review from Samsung US
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reply from Social Commerce

Hi there Squibbs, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would love nothing more than to assist you with your device to ensure you always enjoy the usage. We have provided a few links to articles that can help you troubleshoot both the volume diminishing and the connectivity of your device from the comfort of your home. We have also provided a link to the Samsung Support Team if you require further assistance. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages