Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

Member photos

  • +2281 images
Sort by |
Showing 3,051-3,060 of 7,073 reviews
May 3, 2024
Reviewer name: Crazyray
5 out of 5 stars
5 out of 5 stars review

Galaxy Buds 2 Pro hit hard.

[This review was collected as part of a promotion.] The Galaxy Buds 2 Pro are by far the best overall sounding ear buds I have personally tried. With exceptional bass and very clear mid and high range they provide a great balance between music, movies, and all your calls. The ability to find lost earbuds with the wearable app using smart things and waterproof are 2 of the things I got these for. If you decide to get these you will be happy!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Feb 6, 2024
Reviewer name: konnoree
5 out of 5 stars
5 out of 5 stars review

This is a great set of earbuds!

[This review was collected as part of a promotion.] I love these earbuds! They have so many good features and has such good audio quality. One of the good features is that you can control the volume, audio track, or pause and play the audio. Also, when you are talking in a conversation, the buds detect your voice, turn off noise cancelation, and loee the volume of the audio so you can hear people in the conversation. After a little bit of time, the buds switch back to their previous state. If you ever lose your Galaxy buds, you can use the Smartthings app to find your earbuds and ring them when you approach them. If you lay your Galaxy buds on top of a Qi enabled device, then the buds will start charging if the phone allows it! I think these features make this pair of earbuds amazing in comparison to some other pairs!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
May 21, 2024
Reviewer name: Ocho
2 out of 5 stars
2 out of 5 stars review

Ear Buds Falling Out But Sound Quality Is Great

So happy i bought these on clearance because these headphones are not worth the price they are. You cannot do anything with these unless you want them to fall out every 30 seconds and constantly readjusting them. I've never had this issue with any other ear buds ever. The first galaxy earbuds I still use and are amazing; they're also 5 years old now! These ones on the other hand, don't walk, run, exercise, talk, sing, eat, move, or do anything unless you want them to fall out. I will say this though, the sound quality, when fully in, are the best I've ever experienced. I do love the noise canceling, when they are in, and I do love how you can amplify the sound around you to hear things. I wish they did come with different ear pieces for different size ears.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Ocho, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how important the fit of your device is to you with your device. This device does come with additional ear tips in larger and smaller sizes to help you achieve the ideal fit. We have provided a link to an article to help you with the fit as well with the ideal placement. You can also perform a fit test while wearing your earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Dec 12, 2023
Reviewer name: Zaknooch
3 out of 5 stars
3 out of 5 stars review

Ear buds are great, sound great & feel great.

[This review was collected as part of a promotion.] I use my ear buds all the time. Whether Im on the train or the bus maybe just walking to the store or taking my daughter and her brother to the park I always have them on me. The case and buds are a perfect size not to big not to small. Fits in my pocket no matter what type of pants or shorts I have on. They sound great too alot of these other brands don't have the same kinda sound especially with the noise canceling options that are on the app. Even the galaxy wearable app is great. I love how easily it switches between my different devices weather it's my samsung galaxy phone, samsung galaxy tablet or even my samsung tv. when I gotta keep the noise down at night. Even connects flawlessly to none samsung devices. I'm completely happy with them . Only option I wish you guys had for them is an active style ear fitting one that I could use if I'm running or working hard at work on a job site. If you guys could come up with a type of rubber ear fitting that can go around the ear or even those 3 point triangle ones that squeeze into the concha of the ear that would be awesome. In ending I love them!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Zaknooch, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are thrilled that you are so happy with the audio quality and software features of your device. If you would like to explore ear tips for your more robust activities, we do have available foam conform ear tips available for additional security in the fit. Thank you for being an enthusiastic Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Mar 19, 2023
Reviewer name: Peru410
4 out of 5 stars
4 out of 5 stars review

Nice Upgrade from Original Buds

[This review was collected as part of a promotion.] The new Buds2 Pro sound great and have great functionality. Very east to use right of the box and pair easily with multiple devices. They are sleek and the battery life is excellent. I do wish they could get a bit louder and it would have been nice if they came with additional end caps for different sized ears. Overall, great little headphones. Easy to carry, quick to charge, and phone calls even out on the streets with wind come through clear and they can hear you (I'm in Chicago so the wind can be strong).

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 26, 2023
Reviewer name: Loveshop
4 out of 5 stars
4 out of 5 stars review

Sounds super good

[This review was collected as part of a promotion.] Quality sound and bass. I got the purple ones so I love love love the color. I've had no issues with connection to my Zflip 5, so far they're pretty comfy to wear for the most part. One less star because they do hurt my ears after wearing them for awhile but I just have sensitive ears. Other than that I am happy with them :D

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
May 1, 2023
Reviewer name: ViciousV
5 out of 5 stars
5 out of 5 stars review

Great feature I didn't know I needed!

[This review was collected as part of a promotion.] The ambient mode is inspired. I also love that when you start talking it turns off so you can engage without touching anything. The battery life is long and efficient. I haven't been able to find any case accessories for it yet, but I have my eye out. The right one has a tendency to escape my ear sometimes, but that's how I know they are durable. One bud has fallen in the snow repeatedly and still works. It is easily compatible for my watch and phone.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 14, 2023
Reviewer name: Bigboi
5 out of 5 stars
5 out of 5 stars review

Great headphones.

[This review was collected as part of a promotion.] They were easy to connect and start using. My one gripe would be the update times, but even that wasn't too bad. Sound quality and ease of use are awesome. I use them at work sometimes and I work in a hot environment and get sweaty and they hold up well. Touch controls worked well too. Once I got used to them they were very easy to use and very convenient.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Mar 6, 2024
Reviewer name: GivemoreSamsung
4 out of 5 stars
4 out of 5 stars review

Great sound, tricky if you're mowing

[This review was collected as part of a promotion.] The new buds are a great upgrade from my older Samsung ear buds with better sound, super easy connection, and excellent battery life. I'm not sure if is my ears or the buds I just can't get them to stay in. Sitting on the plane, they stay in and noise canceling works well but when mowing the lawn the slip out.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
May 17, 2023
Reviewer name: Mrsmith
3 out of 5 stars
3 out of 5 stars review

Great, but do not fit

[This review was collected as part of a promotion.] What I like about these earbuds is the great sound, noise canceling, and using them for phone calls without having the phone in my hand. I mainly use the ear buds for videos, but the sound doesn't match the mouth or the action on the screen at times. I like that they are lightweight and fit comfortably. However, they fall out of my ears when I talk and walk. I use the largest tips and they still fall out of my ears, even when I'm still. The ear buds just take a bit longer to fall out. I use the Buds Live most of the time, but they fall out if I move to much.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social & Commerce

Salutations MrSmith, Thank you for finding the opportunity to share your thoughts with us about your Samsung Buds2 Pro. We appreciate your feedback as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most memorable experiences when our products are being used. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Have you tried the Comply Tips Designed for the Galaxy Buds2 Pro? Galaxy Buds2 Pro foam tips easily attach to the device and feature a comfortable, custom in-ear fit. These are engineered to be the perfect length and shape for optimal in-ear fit, so the ear tips stay securely in your ears. Fun fact, the tips are designed to fit in the charging case while charging. With multiple sizes available, this will help to find the perfect fit. As you know, with the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Sound lag is when the sound output does not match what’s happening on the connected device's screen. There are several reasons why you may experience sound lag on your Samsung earbuds when playing videos or games. However, there is usually an easy fix, such as strengthening the Bluetooth connection. Check out the link below that contains an article titled, "Sound lags from Samsung earbuds when videos and games are played" for some helpful tips to prevent audio lag. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00082785/ https://www.samsung.com/us/support/troubleshooting/TSG01200670/ https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits