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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 3,001-3,010 of 7,084 reviews
Apr 29, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

This is the best buds

[This review was collected as part of a promotion.] The Galaxy Buds2 Pro are a stellar addition to Samsung's lineup, offering an exceptional audio experience with rich, detailed sound and powerful bass. Their sleek and comfortable design makes them a pleasure to wear for extended periods, and the active noise cancellation feature effectively blocks out unwanted noise, immersing you in your music or calls. The long battery life ensures you can enjoy your favorite tunes or podcasts throughout the day without interruption. With their seamless integration with Samsung devices and impressive sound quality, the Galaxy Buds2 Pro are a top choice for anyone looking for high-quality wireless earbuds.

Review from Samsung US
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Jul 29, 2024
Reviewer name: ALWZL84AD8
3 out of 5 stars
3 out of 5 stars review

Perfect for my needs, except.....

[This review was collected as part of a promotion.] I love everything about them from the color (lavender) to sound quality, to touch controls. I use them for video & audio streaming, as well as live interactions in social media. Unfortunately, they fall out regularly with any jaw movement other than talking or just walking around because they're too bulky for my small concha. I'm only able to use them around home when I'm sitting and not eating anything.

Review from Samsung US
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reply from Social Commerce

Hello ALWZL84AD8, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We couldn't be happier to hear you are pleased with the appearance and audio quality of your earbuds. We would be thrilled to help you with the fit of your earbuds to help you have the best experience possible. We have shared a link to an article to help you with the placement in your ears, and a link to the Samsung Support Team if this experience continues. We also recommend a fit test be performed while you are wearing the earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jan 19, 2024
Reviewer name: DeadOreo
3 out of 5 stars
3 out of 5 stars review

Great at first then Meh

I bought these almost a year ago and this is my first review of the product. I'll be honest, at first I was super excited and happy with the buds even though they would fall out of my ears no matter what size I tried. I mostly used them at home in bed to watch a show on my phone or while gaming on my PC so their falling out didn't bother me much. However, within a few weeks, the sound became very static-like and was cutting in and out regardless of what they were connected to. I had attempted to see if an update was needed but to no avail. In the end, I felt like I had wasted my money but I am a hermit and can't handle people too well so I never got them replaced. I just bought something else instead, It sucks because I usually love Samsung products.

Review from Samsung US
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reply from Social Commerce

Hi there DeadOreo, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how valuable your device is to you on a daily basis for your gaming and other activities. For your convenience we have provided a link to an article to help you troubleshoot the audio quality of your device. We have also included a link to the Samsung Support Team if you require additional assistance to resolve this difficulty. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Jul 29, 2024
Reviewer name: Anurag
5 out of 5 stars
5 out of 5 stars review

Awesome Sound and Comfort with Galaxy AI

[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Buds 2 Pro for a few months now, and I love them! The sound quality is amazing, with clear highs and deep, rich bass. The noise cancellation is fantastic too, letting me enjoy my music and podcasts without any outside noise getting in the way. What really impressed me is the "Galaxy AI" feature. It adjusts the sound settings based on where I am, so whether I’m on a noisy bus or in a quiet room, the audio is always perfect. Plus, they’re super comfortable. I can wear them for hours without any discomfort, which is great for long workdays or binge-watching sessions. I use my Galaxy Buds 2 Pro for everything – streaming music, watching movies, and even taking work calls. They connect easily with my other Samsung devices, so switching between my phone and tablet is a breeze. The battery life is also solid, lasting all day with no problem. Overall, the Samsung Galaxy Buds 2 Pro have blown me away with their sound quality, comfort, and smart features. If you’re looking for high-quality earbuds, I definitely recommend giving these a try!

Review from Samsung US
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Jul 29, 2024
Reviewer name: Jay1994
5 out of 5 stars
5 out of 5 stars review

These headphones sound great!!

[This review was collected as part of a promotion.] I Use my headphones all day and they never die on me, they last all day amd charge when I put them in the case which is awesome. They fit great and never fall out of my ears. Best quality sound I've ever had in headphones. I don't even have to pull my phone out to take a note by asking Galaxy AI.

Review from Samsung US
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Dec 1, 2022
Reviewer name: Smith09
2 out of 5 stars
2 out of 5 stars review

Disappointment

I had my original Samsung Galaxy buds for over 2 years and I absolutely loved them. Unfortunately, do to an accident, I had to replace them. Buying them now was more expensive than buying the Buds Pro 2, so I decided to make the switch. The sound on the new ones is better and does seem a little more clear. There are more cons for me than pros. The battery life on the buds2 pro is horrible. The case doesn't hold much of a charge for long periods either. I also keep getting complaints from people on the other end of the phone saying they cannot hear me or that it sounds like I am muffled. I never had these problems on my original buds. Very disappointed and may return.

Review from Samsung US
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reply from Social Commerce

Smith09, thank you for your feedback on the Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the improved sound quality of the device. Please reach out to the Samsung Support Team for assistance in troubleshooting the difficulty of the battery life and microphone sound quality. Please feel free to reach out to us with any further feedback or questions on your Samsung products. –Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Nov 11, 2023
Reviewer name: Dapper
5 out of 5 stars
5 out of 5 stars review

They are good quality and great features.

[This review was collected as part of a promotion.] I wish they had smaller rubber ear pads. The ones that came with the ear phones are too big for my ears and fall out. The three sizes they sent do not work for my ears. The sound is great, the features are great they just fall out easily even without shaving my head. I wish they had smaller rear pads so they would stay in. I can't use them so they sit on my shelf.

Review from Samsung US
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May 13, 2024
Reviewer name: Futurist
4 out of 5 stars
4 out of 5 stars review

Buds 2 pro

[This review was collected as part of a promotion.] Great sound quality, noise canceling and battery life. I don't like the silicone tips. I found some replacement memory foam tips that made the ear buds much more comfortable and are compatible with the charging case. These are my first true wireless ear buds and I'm happy with them. With the memory foam tips they're comfortable for extended use and don't fall out. They're also very easy to keep with you because the case is small and easily fits in a pocket. 4 stars is only because I really dislike the stock silicone tips. Otherwise, they're excellent for my use cases.

Review from Samsung US
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Feb 21, 2023
Reviewer name: Nice1dude
5 out of 5 stars
5 out of 5 stars review

Love em dude

[This review was collected as part of a promotion.] I use them during my work when I have to get cleaning done and drown out the noise. It easily connects to my phone and watch when I need it to. Very comfortable as well and would recommend it. 👌🏾 😎

Review from Samsung US
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Aug 23, 2023
Reviewer name: Billiedee3
4 out of 5 stars
4 out of 5 stars review

This product is great for listening to media

[This review was collected as part of a promotion.] This product has active noise cancellation. Great with listening to music and movies. It also has good sound amplifing microphones for when you need to be aware of your surroundings. However, I purchased two pairs of these buds and one of them has a faulty case. The case will not charge plugged in or wireless. Overall the buds custom sound quality and eq options are great.

Review from Samsung US
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