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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 2,961-2,970 of 7,084 reviews
Feb 6, 2024
Reviewer name: Buddyboy
4 out of 5 stars
4 out of 5 stars review

Great, but not quite perfect

[This review was collected as part of a promotion.] First, I somehow have owned all versions but one of the galaxy buds series since conception of the icon x (which still have). These have the best sound and noise canceling of the bunch, just a pinch better than the pro 1st gen. The main downside is battery life, as someone who uses ear buds though most of the day at work and again at the gym, I find myself using either the pro 1 or live for work, and saving these for the gym to keep charged up.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from R&R Team

We appreciate you sharing your feedback on the Galaxy Buds2 Pro. We're happy to hear that you appreciate the remarkable sound quality and advanced noise-cancellation features! The Galaxy Buds2 Pro are designed to provide an immersive listening experience, making them perfect for both work and workouts. With up to 8 hours of playtime per charge and a total of up to 30 hours with a fully charged case, they provide an extended battery life that keeps you connected throughout your day. To conserve battery power when you need it most, make sure to store the earbuds in the charging case with the lid closed when not in use, and adjust the notification settings through the Galaxy Wearable app on your connected phone, or in the Galaxy Buds app for iOS users. We hope these tips enhance your experience with your Galaxy Buds2 Pro! If you have any suggestions or further insights, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Feb 26, 2024
Reviewer name: Maryalir
4 out of 5 stars
4 out of 5 stars review

Good sound good battery lasting

[This review was collected as part of a promotion.] I like that it is very portable, it easily fits in my pocket, it has good sound and the battery last long time. What i dont like is that it constantly falls out of my ear, that makes difficult for me to do sports with it or just walk and the noise canceling also needs to be improved. The microphone allows a lot of external noise so not good for working calls. I enjoy to just hear music with them at night when i am in bed.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from R&R Team

Hey Maryalir! We really appreciate your feedback on the Galaxy Buds2 Pro. We appreciate your thoughts on portability and sound quality. The Galaxy Buds2 Pro is designed with a lightweight and compact build, perfect for taking on the go. To enhance your listening experience, they feature adaptive noise-canceling technology to block outside distractions while you enjoy your music. Additionally, they come equipped with a high-quality microphone system that minimizes background noise for clearer calls. We understand that comfort is key, especially during activities like sports or walking. The Buds2 Pro includes customizable ear tips to ensure a secure fit for any ear shape, which could help keep them in place during your workouts. Additionally, with an impressive battery life of up to 8 hours on a single charge and up to 30 hours with the case, you can enjoy your music all night long without interruption. Your insights are valuable, and we're always striving to improve the user experience. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jul 30, 2024
Reviewer name: Tony2toes
5 out of 5 stars
5 out of 5 stars review

Good earbuds

[This review was collected as part of a promotion.] I'm loving these Buds 2 Pro! Sound is good and the noise cancelation feature is good. I can block out a lot of distracted noise when listening to music or watching a video. I enjoy wearing these Buds 2 Pro with the noise cancelation on when outside doing yard work. Battery run time is good and I can watch videos and listen to music while working. Nothing really bad to say about the Buds 2 Pro. Everything so far has been pleasant, besides a couple hiccups here and there where my phone will loose connection and I have to put the Buds back in the case and reopen them to connect.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 26, 2024
Reviewer name: DaddyDawg
5 out of 5 stars
5 out of 5 stars review

LOVE THESE!!!

[This review was collected as part of a promotion.] I own about every pair of buds Samsung comes out with. The Buds2 Pro are the best so far. They fit my ear perfectly. I can ride my motorcycle without having to worry about them flying put. Thank you Samsung!!!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Sep 11, 2023
Reviewer name: Freddy4224
5 out of 5 stars
5 out of 5 stars review

This product provides an excellent user experience

[This review was collected as part of a promotion.] The earbuds have a quick and easy set up on initial use, and the accompanying app is clean and simple to use and configure. They durable and resilient, having survived multiple experiences with life. The sound profile is clean and well balanced, with bass heavy enough to accentuate rock, pop, and some light synthwave. It never blows out the vocals or accompanying instruments. I typically use them for video streaming services, and the vocal clarity is phenomenal, without losing out on the sound effects or music. The noise canceling works extremely well, to the point that even at low volumes it can be difficult to hold conversations. Overall, these are excellent product for any price, and is money well spent for something durable.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Nov 7, 2023
Reviewer name: Lucifer
5 out of 5 stars
5 out of 5 stars review

Best Earphones Ever

[This review was collected as part of a promotion.] I've never had an issue with my galaxy buds 2 pro, I enjoyed listening to music and watching movies and just scrolling through YouTube. I was robbed for all my galaxy belongings recently but was able to recover my phone.

Review from Samsung US
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Dec 9, 2023
Reviewer name: Matthew
1 out of 5 stars
1 out of 5 stars review

Experience deteriorated after firmware updates

I initially loved the Galaxy Buds 2 Pro. They were solid when I first got them; I'd say the best earbuds I have ever used. But after the last few firmware updates, they now suffer from latency and frequently audio stops/stutters. They're no longer a joy to use. In fact, the interruptions are so frequent that they are practically unusable. Sadly, I'm going to have to buy something else to replace these, and it won't be Samsung.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey Matthew, we appreciate you sharing your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you were enjoying the audio quality and features of your device. We have provided links to articles to help with the device disconnection and lag in audio on videos. We have also provided a link to the Samsung Support Team to help with the software updates and options that may be available to you. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Software updates for Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078087/ Sound lags from Samsung earbuds when videos or games are played https://www.samsung.com/us/support/troubleshooting/TSG01200670/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Jul 30, 2024
Reviewer name: Gamer808
5 out of 5 stars
5 out of 5 stars review

Comfort and quality

[This review was collected as part of a promotion.] I used my ear buds for work and zoom meetings. I also use them for calls and school and always my music. I even use them in loud settings like concerts and clubs as ear plugs and not hurt my eardrums. Overall I love these wireless ear pods and galaxy ai.

Review from Samsung US
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Aug 21, 2023
Reviewer name: Musicislife
5 out of 5 stars
5 out of 5 stars review

This product is great for blasting music

[This review was collected as part of a promotion.] I've had mine for quite awhile now, and not only have I cleaned it multiple times, but it still works great! It blocks out noise super well, I can hardly hear anyone unless they're screaming right next to me, and the sound quality is just perfect. I can hear even the smallest of sounds I can't hear from other earbuds. I rarely have to test them, because they just continue to work well. This is an item I would buy over and over again because I've had such great luck

Review from Samsung US
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Aug 12, 2023
Reviewer name: Hrlm125
3 out of 5 stars
3 out of 5 stars review

Features are kool. And they do they job

[This review was collected as part of a promotion.] The feature of the buds are kool. But they are heavy and the kidney design doesn't support the weight in the ear. They often fall out. Changing the rubber tips are not that much help based on the short stock of the piece that inserts into the ear.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi Hrlm125... Thank you for your thoughts on the Samsung Galaxy Buds2 Pro earbuds. Your input is valuable as we continue leading the charge on innovation. I've attached a video from our YouTube channel, along with an article that should help you achieve the most comfortable fit for your ears. Also below is Samsung Support, please feel free to reach out if we can be of further assistance. Thank you for being the best part of Samsung. -Bethany How to change the ear tips on your Galaxy earbuds | Samsung US How to wear your Samsung earbuds smsng.us/Samsung-Support