Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

Member photos

  • +2281 images
Sort by |
Showing 2,891-2,900 of 7,084 reviews
Nov 13, 2023
Reviewer name: Ashcat
5 out of 5 stars
5 out of 5 stars review

Great audio and battery life

[This review was collected as part of a promotion.] I love my bud pros, they always provide me with a great listening experience no matter whether I am watching shows, movies or listening to music! I also love how no matter when I connect to my buds I always have enough battery for whatever I need to use them for through the day!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 12, 2023
Reviewer name: Thatsoundguy
5 out of 5 stars
5 out of 5 stars review

Great Improvements from the first pros

[This review was collected as part of a promotion.] I use them all the time wether I'm at work or school, they fit in my ear perfectly and deliver crisp clear sound with low and powerful bass. The active noise canceling is great when working on projects at work and just wanting to be in my own space, it allows me to focus better. While having the ambient feature allows me to talk and be able to hear what I'm saying and hear what others are saying clearly without having to take the Buds 2 Pro out. Coming from a background of sound, the previous Buds Pro were amazing but being able to experience the new Buds 2 Pro just blew my mind again.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Apr 30, 2024
Reviewer name: CathLabTech
2 out of 5 stars
2 out of 5 stars review

They were good...when they worked!

[This review was collected as part of a promotion.] I've always loved my previous Samsung Buds but these did not live up to their past. The sound quality is great but the buds are very hard to get out of my ears after putting them in. This makes the volume control very difficult to control. I could've lived with it but just after about a month of having them, the charger stopped charging the left earbud randomly so it's been dead for a while now. And now the charging dock works intermittently for the right bud only. Other than that, the sound is good as mentioned. The ambient and noise canceling work really well, making the music sound that much better. Overall I would purchase an older version before getting another pair of these.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello CathLabTech, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro with us. We understand how important the battery of your device is to you. Given the stated time of owernship we have provided information about your warranty that covers a one-year period of time, and a link to the Samsung Support Team to offer assistance in any warranty claim or other options for a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

Dec 12, 2023
Reviewer name: KBUDSREV
5 out of 5 stars
5 out of 5 stars review

Excellent fit and great sound quality

[This review was collected as part of a promotion.] This is arguably the best airpods I have ever used. It fits nicely, so well that I don't have to worry about it slipping off. I used it for every thing, work , leisure name it and it works great! Would recommend a 100%.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Feb 5, 2024
Reviewer name: Theavguy
5 out of 5 stars
5 out of 5 stars review

What's up Buds

[This review was collected as part of a promotion.] These earbuds have truly transformed my daily audio experience, from music to business calls. 1. Easy Pairing: Out of the box, the Buds Pro 2 paired seamlessly with my devices, making it a breeze to switch between my smartphone, laptop, and tablet. 2. Outstanding Sound: These earbuds deliver exceptional sound quality. Whether I'm listening to music, watching videos, or diving into games, the Buds Pro 2 provide immersive audio. The active noise cancellation keeps distractions at bay. 3. Gaming Mode: As a gamer, the Gaming Mode impressed me. It eliminates audio lag, enhancing my gaming experience, especially in fast-paced games. 4. Perfect for Business: The Voice Detect feature has been a game-changer for business calls. When I speak, the Buds Pro 2 automatically lower audio volume, allowing me to engage in conversations without removing them. This feature has made virtual meetings a breeze. 5. Convenient Controls: Controlling playback and adjusting volume is effortless with the touch controls. Customizing them through the Samsung Wearable app makes it even more user-friendly. In a nutshell, the Samsung Buds Pro 2 have become essential in my daily life.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jul 30, 2024
Reviewer name: IBRAHIM
3 out of 5 stars
3 out of 5 stars review

Disappointing Experience with Galaxy Buds2 Pro

[This review was collected as part of a promotion.] I had high expectations for the Galaxy Buds2 Pro, but my experience has been disappointing. Here’s why: **Fit Issues:** The buds keep falling out, making them unsuitable for active people. Despite trying different ear tips, they just don’t stay secure during workouts or even light activities. **Connectivity Problems:** The Buds2 Pro frequently disconnect during use, even when my device shows they are connected. I often have to manually disconnect and reconnect, which can be frustrating, especially when it happens multiple times during a single call. **Not Worth the Price:** Given these issues, I don’t think the Galaxy Buds2 Pro are worth the price. For the cost, I expected better performance and reliability. Overall, I cannot recommend the Galaxy Buds2 Pro, especially for those who lead an active lifestyle or need reliable connectivity.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Ibrahim, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important specific features of your device are to you every day, and we would love nothing more than to help you maximize your experience with your earbuds. With regards to the fit, we have provided a link to an article to help you with the optimal placement of the earbuds, and we recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. For the connection we have provided links to two articles we have available to troubleshoot this matter at your convenience. Lastly, we have provided a link to the Samsung Support Team if these experiences continue with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Feb 16, 2024
Reviewer name: 911214
5 out of 5 stars
5 out of 5 stars review

Wow, Great comfort & Sound

[This review was collected as part of a promotion.] The audio quality is excellent, and the fit is exceptionally comfortable in the ears. The battery life is remarkably impressive. These are undoubtedly the finest wireless headphones I have ever owned.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Mar 13, 2023
Reviewer name: OuterKronos
5 out of 5 stars
5 out of 5 stars review

Simply phenomenal.

[This review was collected as part of a promotion.] Have used these for audio books, deep base dance tracks, and 360° Dolby movies. These are by far the best fit and sound of any of the Samsung buds. I love how Samsung really does detailed engineering and review of customer needs. Extraordinary.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Mar 13, 2023
Reviewer name: Samsungin
5 out of 5 stars
5 out of 5 stars review

BudsPro2 review

[This review was collected as part of a promotion.] The Samsung Buds Pro2 are extremely effective and give great utility. I regularly use mine and have had no issues. Active noise cancelation is great for the gym, where I regularly use them. They fit very well and don't tend to fall out. I find them to be good value, however they are expensive. I would purchase again and look forward to a long and good device life for them.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 12, 2023
Reviewer name: Dezera
4 out of 5 stars
4 out of 5 stars review

This product has a lot of features that I enjoy

[This review was collected as part of a promotion.] I use my buds, for well everything! Any activity that would benefit from it like sports and hobbies. The seamless transition to any other device witch requires sound like my car or speaker is fast and smooth. I have never had an issue with talking with it and sometimes I use it in the car with the windows rolled down. The sound quality is amazing. I can't get enough of it. The only downside is that the noise cancelation feature doesn't really work to well. But every other one? Amazing. I have used it outside in the rain, snow and sunshine. Even washed it once. Keeps on going like a champ. The buttons never have any issues and I can easily navigate any audio needs with them. I cannot say enough good things about them. There are days when I will wear them with few breaks in between. I have funky shaped ears and the fact they stay in and do not pop out is a huuuge plus. I literally use them everyday for most activities, whether it be walking my dog, drawing, singing and playing guitar everywhere. I would give them a 4.5 and only because the noise canceling feature does not work to well on my weirdly shaped ears so don't blame them one bit. I have never lost them but my phone does let me know when I'm not near them or the case. The case itself is durable, and I've dropped it a few times and never had it open and my headphones scatter. It quickly charges my headphones and I can go about 12 hrs full blast until I need to charge them. Even then 20 minutes and bam 55% charge.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479