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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 2,801-2,810 of 7,073 reviews
Mar 13, 2023
Reviewer name: Shifty
4 out of 5 stars
4 out of 5 stars review

This product is great but...

[This review was collected as part of a promotion.] While I use this device daily, the small inside makes it hard to fully fit in my ear, causing it become loose and fall half the time, besides that I think this item is quite great! I must have for sure!

Review from Samsung US
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Aug 28, 2024
Reviewer name: aPolloTK
5 out of 5 stars
5 out of 5 stars review

My best pair of earbuds hands down!

[This review was collected as part of a promotion.] I listen to music constantly, so I’m always on the lookout for a reliable set of earbuds. The Buds2 Pro have definitely exceeded my expectations. **Pros:** - Comfortable fit - Long-lasting battery (lasts over a week with moderate use) - Impressive noise-canceling capabilities compared to main competitors - Durable (earbuds and case have survived multiple drops, a rainstorm, and a full washer cycle) **Cons:** - Limited color options - Touch controls are overly sensitive, leading to accidental song skips or call hang-ups while readjusting Overall, if I needed to buy another set of earbuds, I would choose these again.

Review from Samsung US
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May 1, 2023
Reviewer name: Samsung4life
5 out of 5 stars
5 out of 5 stars review

The best ear phones I've owned so far

[This review was collected as part of a promotion.] In the Buds 2 Pro I've finally found a set of in ear headphones that are comfortable and will stay in my ear. I love the Active Noise Cancelation when using them on the subway or outside and the ability to pair them via Bluetooth to my TV, this really helps to enjoy my shows or a quick game session while the baby sleeps. I would highly recommend getting these.

Review from Samsung US
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Aug 21, 2023
Reviewer name: mddavidson1977
4 out of 5 stars
4 out of 5 stars review

Great earbuds with one flaw

[This review was collected as part of a promotion.] I mainly listen to podcasts and music in both quite settings and noisy situations. I really enjoy the different ambient noise functions with the earbuds. I can tune out all of the background noises and become totally submersed in whatever I'm listening to or I can listen to my entertainment and stay aware of my surroundings. My biggest complaint it when I am removing the earbuds from my ear, the touch control doesn't recognize that I have removed it and starts to play the content I have paused. It seems to happen more often than not.

Review from Samsung US
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Jun 14, 2023
Reviewer name: shadow33
4 out of 5 stars
4 out of 5 stars review

Excellent earbuds for music listening

I brought these about eight months ago excellent sound,noise canceling, and connectivity. Only negative is they tend to fall out my ears even though I've tried several different ear tips. I strongly suggest Samsung consider going back to the wing tip design which would make these earbuds a game changer.

Review from Samsung US
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Feb 1, 2024
Reviewer name: MageMeeri
4 out of 5 stars
4 out of 5 stars review

Amazing sound: not the greatest fitment

[This review was collected as part of a promotion.] I absolutely love how they sound, they trump the airpods pro in almost every way sound wise. The only thing i dont like about the headphoens are their fitment, they dont stay in my ears or any of my friend's ears for long.

Review from Samsung US
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reply from R&R Team

Hey MageMeeri. Thanks for sharing your candid feedback with us! We're thrilled to hear that you love the sound quality of the Galaxy Buds2 Pro. With features like immersive 360 Audio and advanced Active Noise Cancellation, they truly deliver a premium listening experience. While we understand that comfort and fit are essential, the Galaxy Buds2 Pro comes with customizable tips and an ergonomic design to help create a secure fit for a variety of ear shapes. We encourage you to try out the different sized tips to find the best fit. We're always looking to improve, and your input is invaluable to us! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Dec 24, 2023
Reviewer name: YungAgee2005
3 out of 5 stars
3 out of 5 stars review

Mostly great experience

[This review was collected as part of a promotion.] I use my Samsung buds for almost everything throughout pretty much the whole day. Music, movies, games, etc. The audio quality is always great. I find the different modes they come with pretty useful. My only and biggest complain is that, they disconnect by themselves. I could be listening to music on an app but once I exit it, they disconnect and I have to turn Bluetooth off and on again. Other than that, my experience has been fine. I would recommend them to someone who is looking for long lasting, rich audio quality ear buds.

Review from Samsung US
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reply from Social Commerce

Hi there YungAgee2005, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the audio quality of your device. We have provided a link to an article to help troubleshoot the disconnecting from your device that you mentioned occuring. We have also included a link to the Samsung Support Team if this article does not resolve this difficulty for you. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Apr 30, 2024
Reviewer name: DblD87
1 out of 5 stars
1 out of 5 stars review

Loud call background noise

[This review was collected as part of a promotion.] I am extremely disappointed in the call quality. People I talk to say the background noises are amplified over my voice. I've tried every adjustment I've found on the forums and the worst part is this seems to be a known issue by Samsung and they're ignoring it. This is not how ear buds should work.

Review from Samsung US
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reply from Social Commerce

Hello DblD87, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your phone calls are to you whether for work or personal needs. We are happy to hear you are attempting to do some troubleshooting in this matter on your own and we would be happy to help in this matter as well. We have provided a link to an article on our website and another link to the Samsung Support Team to review all options available to you for a resolution if necessary. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Mar 13, 2023
Reviewer name: OuterKronos
5 out of 5 stars
5 out of 5 stars review

Simply phenomenal.

[This review was collected as part of a promotion.] Have used these for audio books, deep base dance tracks, and 360° Dolby movies. These are by far the best fit and sound of any of the Samsung buds. I love how Samsung really does detailed engineering and review of customer needs. Extraordinary.

Review from Samsung US
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Jul 29, 2024
Reviewer name: jamesd
5 out of 5 stars
5 out of 5 stars review

Samsung Galaxy buds pro2

[This review was collected as part of a promotion.] Galaxy Al, buds pro2. Has wireless charging and can plug in to charge. If you have a samsung tv, you can link bluetooth including sansung DEX. Overall, good product and comes with 3 different ear bud attachments to what fits best.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479