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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 2,631-2,640 of 7,084 reviews
Aug 21, 2023
Reviewer name: Austin123
5 out of 5 stars
5 out of 5 stars review

Work great! But could improve

[This review was collected as part of a promotion.] I love them. I have the original buds! The noise cancelation works great. The only issue I have is while on calls I seem to have to yell for people to hear me if the they can. Sometimes people can't understand what I'm saying. Other than that I love them.

Review from Samsung US
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May 14, 2024
Reviewer name: Suryaa
4 out of 5 stars
4 out of 5 stars review

Amazing sound!

[This review was collected as part of a promotion.] Multipoint works amazing with the recent update. Amazing earphones to have if you are in the samsung ecosystem. Audio is easily better than competitors. The only thing that can be improved is the mic quality. It picks up lot of background noise and reduces the call quality. Noise cancelation is amazing, battery backup is good enough for a week's consumption. Charging is fast. GalaxyAI integration works well.

Review from Samsung US
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Dec 13, 2023
Reviewer name: MGwork
5 out of 5 stars
5 out of 5 stars review

Unbelievably simple with every feature!

[This review was collected as part of a promotion.] I use earbuds every day at work and the buds pro 2 are by far the best I've had. It's extremely loud at work in a collison repair shop so I've always had earbuds in and would have to turn the volume to max but with my buds pro 2 I can listen at any volume cause the active noise canceling is so good, it's so on point with the 360 degree head tracking and noise canceling that even my coworkers have commented on then asking how I know when someone is speaking. Well that's because my buds pro 2 listen for me and let someone speaking come through while still canceling out the paint booth or any other loud noise which is amazing. Paired with the samsung wear app you can set these features to your custom liking and even set reminders to make sure you don't over extend your neck with notifications that you have looked down too long and need to stretch. I haven't even mentioned the sound quality which will blow you away if that a what your into. Over all very satisfied and would purchase again. Appreciate the awesome product samsung keep it up!

Review from Samsung US
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Feb 26, 2024
Reviewer name: SRSAMS
5 out of 5 stars
5 out of 5 stars review

All that AND noise cancelling too!

[This review was collected as part of a promotion.] I bought these originally to work in the yard they work really well with power equipment as well as in conversation and allowing me to listen to music as well as books while operating power equipment. They are everything I could have asked for with one caveat I've had to add a locking case to stop them from running away when dropped and nd memory foam inserts in order to stop them from falling out of my head during aggressive activities other than this they've been awesome!

Review from Samsung US
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Sep 11, 2023
Reviewer name: Bearcatluvr
4 out of 5 stars
4 out of 5 stars review

This product has amazing sound.

[This review was collected as part of a promotion.] I have used the buds while traveling, working out or just to listen. I love the noise canceling properties. My only issue is they don't stay in very well. I have even changed the size but they are way to big for my ears.

Review from Samsung US
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Jul 30, 2024
Reviewer name: Tiny97
5 out of 5 stars
5 out of 5 stars review

Favorite Pair of Buds

[This review was collected as part of a promotion.] I love my Buds Pro 2 so much I ordered another pair for work. They fit my ears perfectly and the noise cancelling is really good. Battery life is pretty good but not great. I really like the Buds controller in the wearable app on my Galaxy phone. It lets me customize my settings quickly and easily. Call quality is great when using them for phone calls and the mic always picks up what I'm saying. Especially when using the "Galaxy AI" features on my phone. Overall, a great pair of earbuds and I would highly recommend.

Review from Samsung US
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Feb 26, 2024
Reviewer name: WavvvyJin
5 out of 5 stars
5 out of 5 stars review

Great High Quality Ear Buds!

[This review was collected as part of a promotion.] The Buds 2 Pro are a great upgrade, The Quality of the sounds it produces are unmatched! It has noise canceling features, or if you want to listen to your surroundings it has ambient sound features where you can listen yo your music loud but also listen to all your surroundings, or you can just have it regualar, it has options! We all love options. The Buds also have removable rubber attachments which are really easy to clean and it prevents the actual bud from getting ear wax in it which is also great, lots of buds have the problem of getting ear wax stuck on the actual bud but no need to worry about that with these . The buds also have a find my earbuds feature just in case you ever misplace them youll know the location. Or if you lose 1 bud you have an option for it to make a loud noise. I highly recommend these earbuds! Ive had many different brand earbuds a f none compare to the quality of the buds2 pro!

Review from Samsung US
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Apr 28, 2023
Reviewer name: SoccerMama
1 out of 5 stars
1 out of 5 stars review

Disappointed--poor fit makes the Buds unusable

I was really looking forward to my new Buds2 Pro to replace my previous Samsung buds, but I am so disappointed. While the sound quality and noise canceling are very good, I cannot get the Buds to fit comfortably, and they routinely fall out of my ears. I have tried all the different tips and completed the fit test through the app numerous times, but they are simply slightly too bulky for my ear, apparently. At this point, they are unusable, which is disappointing, as I have had countless Samsung mobile and household products for a long time with good results.

Review from Samsung US
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reply from Social & Commerce

Hey there SoccerMama, thank you for finding the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing and unforgettable experiences when using our products. Have you tried the Comply Tips Designed for the Galaxy Buds2 Pro? Galaxy Buds2 Pro foam tips easily attach to the device and feature a comfortable, custom in-ear fit. These are engineered to be the perfect length and shape for optimal in-ear fit, so the ear tips stay securely in your ears. Fun fact, the tips are designed to fit in the charging case while charging. With multiple sizes available, this will help to find the perfect fit. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits

Jul 30, 2024
Reviewer name: Ivan40
5 out of 5 stars
5 out of 5 stars review

Galaxy Buds2 Pro, My Experience

[This review was collected as part of a promotion.] Hi everyone, I'll talk about my Galaxy Buds2 Pro; in my experience, very comfortable and discreet size, very simple and easy to use, good surround sound, very feasible with sound cancellation, wwwaaaaoo, super fancy

Review from Samsung US
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Jul 29, 2024
Reviewer name: Tbazy24
3 out of 5 stars
3 out of 5 stars review

Great sound, but hard to keep in ears...

[This review was collected as part of a promotion.] I have enjoyed my buds pro 2 for the most part. The sound is really clear and has depth when listening to music or streaming. When using them for answering phone calls, sometimes it can be hit or miss. I have times where the person sounds like he/she is right next to me, while other times I have a hard time hearing what they are saying. The biggest issue I have is the buds staying in my ears. I constantly clean them and wipe them down to help, but it doesn't seem to work. I don't even have to move around for them to fall out. I am just sitting there watching a movie and I can feel one or the other slightly start to fall out. If I don't catch it right away, it falls and bounces away on hard surfaces, making them difficult to find at times. Other than that, I have enjoyed them.

Review from Samsung US
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reply from Social Commerce

Hi there Tbazy24, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing you are pleased with your listening experience for your favorite movies, television shows, and music. We have provided a link to an article to help you with the audio during your phone calls to help you ensure you have the best experience possible with your device. We have shared a link to an article to help you with the fit of your earbuds, and recommend performing a fit test while wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you have questions or continue to experience any of these frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages