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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 2,191-2,200 of 7,084 reviews
Mar 13, 2023
Reviewer name: JNS123
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I use my galaxy buds pro2 with my phone and laptop all the time. Great product, easy to connect. Love the 'find my buds' feature. Wish there was an option to find them while in the case (in the event the whole case with buds is missing or misplaced)

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 1, 2022
Reviewer name: Smith09
2 out of 5 stars
2 out of 5 stars review

Disappointment

I had my original Samsung Galaxy buds for over 2 years and I absolutely loved them. Unfortunately, do to an accident, I had to replace them. Buying them now was more expensive than buying the Buds Pro 2, so I decided to make the switch. The sound on the new ones is better and does seem a little more clear. There are more cons for me than pros. The battery life on the buds2 pro is horrible. The case doesn't hold much of a charge for long periods either. I also keep getting complaints from people on the other end of the phone saying they cannot hear me or that it sounds like I am muffled. I never had these problems on my original buds. Very disappointed and may return.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Smith09, thank you for your feedback on the Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the improved sound quality of the device. Please reach out to the Samsung Support Team for assistance in troubleshooting the difficulty of the battery life and microphone sound quality. Please feel free to reach out to us with any further feedback or questions on your Samsung products. –Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Apr 23, 2024
Reviewer name: CheGreenBay
5 out of 5 stars
5 out of 5 stars review

Highly recommend

[This review was collected as part of a promotion.] These earbuds are by far the best I've ever owned. They deliver quality sound they have great battery life and all the features/functions you want your earbuds to have. I highly recommend them to anyone looking for earbuds.

Review from Samsung US
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Mar 13, 2023
Reviewer name: jayyJTheName
5 out of 5 stars
5 out of 5 stars review

Fantastic item overall!

[This review was collected as part of a promotion.] These ear buds are the best for work or when it's generally loud in the background. The voice detection feature is amazing, you don't have to pause your music if someone approaches you to have a conversation. I highly recommend any Samsung device, they're always great, always improving and never disappoint!

Review from Samsung US
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Mar 13, 2023
Reviewer name: Kjm2002
5 out of 5 stars
5 out of 5 stars review

Work great, long battery

[This review was collected as part of a promotion.] I use the galaxy buds 2 pro to listen to music and podcasts at work, or when i exercise. They are comfortable and the sound quality is excellent. I love that they last a week or more on a single charge. They're perfect in my opinion!

Review from Samsung US
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Aug 21, 2023
Reviewer name: CSten47
5 out of 5 stars
5 out of 5 stars review

Noise canceling is great

[This review was collected as part of a promotion.] I love the noise canceling on this model. They don't stay in as well as the lives but the are comfortable to wear. Sound quality is great and they are very durable. I look forward to seeing future buds that samsung creates.

Review from Samsung US
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Feb 10, 2024
Reviewer name: Sp4zc0r3
4 out of 5 stars
4 out of 5 stars review

Good ear buds with nice features

[This review was collected as part of a promotion.] Works pretty well with multiple devices, occasional bugs with TV or switching devices. I'd like to use it as a noise cancelation device but sometimes it blasts my ears when I use it for that purpose.

Review from Samsung US
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Apr 29, 2024
Reviewer name: Browns
4 out of 5 stars
4 out of 5 stars review

The sound quality is excellent.

[This review was collected as part of a promotion.] The sound quality is excellent. The active noise canceling works except when the noise is coming from directly behind you. The buds weight a little bit more than I would like and it's a bit too bulky. Doesn't stay in your ears when running or moving quickly i think its partially due to the weight and partially due to the design which does not have any hold to your ears themselves

Review from Samsung US
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Mar 13, 2023
Reviewer name: JonteW
5 out of 5 stars
5 out of 5 stars review

This product is great!

[This review was collected as part of a promotion.] This product is great! Great quality and sound! The big ear plugs create great no canceling and ambient sound! Only problem I have is that noise canceling and ambient sound only work for both ears and not guess one ear at a time!

Review from Samsung US
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Nov 13, 2023
Reviewer name: Alizetx
5 out of 5 stars
5 out of 5 stars review

Amazing for blocking out family members

[This review was collected as part of a promotion.] Well, not JUST family members. These headphones are supurb at boxing out noise. Very comfortable and the sound is crisp and clear. Love that it tracks head movement for sound control too. Well worth the price! My son already wants to "borrow" mine. I guess I know what to get him for a gift.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479