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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 2,191-2,200 of 7,071 reviews
Sep 7, 2023
Jerryboy31
2 out of 5 stars review

Nightmare pairing

Noise cancelling and ambient sound work well. There is one infuriating part. The Seamless paring makes them almost unusable. I use them on my Galaxy 23 Ultra and Tab s9. If you so much as touch one device while using the other , itll switch over the sound even if you didnt want it to . Sometimes it gets confused and just starts switching back and forth . I also use them on my Surface laptop and they are a nightmare to pair. Also seem to have very weak connection. My old Buds pro never disconected while the device is in my pocket or my hand . Ive had issues where im walking , my arm swings in front of my phone and ill lose connection on one side. Even with my watch , if im listening to music from my watch and i swing the arm back itll disconnect. Please fix the software and pairing functionality.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey there Jerryboy31, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand wanting to be sure your buds are connected and will stay connected to your device. We have provided a few links to you for articles about the Bluetooth connection to your device. We have also included a link to the Samsung Support Team if you need more assistance beyond the articles. Thank you for being a Samsung customer. -Elizabeth Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Mar 13, 2023
SteelRain
5 out of 5 stars review

Galaxy Pro Buds

[This review was collected as part of a promotion.] I recieved these as a gift. Packaging was great as always. When I saw the case it was not too small and not too big. After opening the case, I thought the buds were a bit bulky for my liking and thought maybe they wouldn't fit. Well I am happy to say I was completely wrong. The buds fit perfectly in my ear. The sound was AMAZING! When I used the buds to make a phone call the sound was crisp and even while walking with a ton of traffic, the other person was able to hear me loud and clear and I didn't feel as though I had to raise my voice like one normally would do when speaking to someone via Bluetooth. Almost forgot. The set up was so simple that a five year old could do it. Loved everything about my BUDS.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 28, 2023
Cata23
3 out of 5 stars review

The noise canceling is great

[This review was collected as part of a promotion.] To be honest I am not entirely in love with this version of buds. The noise canceling is great but they are a little uncomfortable and keep falling. I had the previous version and the fit was better.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello there Cata23, Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Buds2 Pro don't fit right, you can simply swap the earbud tips and/or wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Please feel free to reach out to Samsung Support if you would like any further assistance or if you think of any questions for us. We're always here for you! Thank you for being a steadfast Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Warranty-Info smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00082785/

Mar 13, 2023
Nofeer
5 out of 5 stars review

Best samsung buds so far

[This review was collected as part of a promotion.] I use these buds daily to perform phone calls out in the field and to listen to music. Quality of sound is exceptional for both music and calls the noise canceling is excellent when you're in a loud environment.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jul 29, 2024
TJFIFTY
5 out of 5 stars review

Great sound

[This review was collected as part of a promotion.] Great sound when watching videos and playing games. I like how it makes you feel submerged in whatever you're listening to. I love the noise canceling when making phone calls, you don't get that wind sound I used to get when using other headphones. Definitely recommend!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Feb 4, 2024
Heavinann
4 out of 5 stars review

Big sound, small device

[This review was collected as part of a promotion.] These are very small. The touch feature is great honestly. I love how it pauses music and shows when it is taken out of my ear. The sound quality is absolutely amazing and I love how it is customizable. The only real complaint i have about it is that although they are small, my inner ears must be the smallest because they are still too big for mine and It is very uncomfortable. Other than that, they are absolutely wonderful.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 27, 2024
Chuuzuu
5 out of 5 stars review

Best overall earbuds that I own

[This review was collected as part of a promotion.] I've used the Buds 2 Pro since they were released and they are as feature packed as they come. I own 3 other brands by either purchases by myself or as gifts from family members. These are the simplest to use, have the best overall combined features, and the best overall sound quality. The nose cancelling is #1 of the 4 TWS ANC earbuds that I own, when I turn on the feature, it doesn't matter what I'm doing, the rest of the world goes silent. Sound quality is better than 2 other sets of buds that I own that cost twice as much also. I love the fact that if I'm in the gym and start a conversation, the buds automatically mute my music, and turn off ANC and turn on ambient sound. I can adjust the level of boost for the ambient sound feature as well (it helps because I've hearing issues for over 25 years) and unlike all the other earbuds that I use, the ambient sound is boosted in real time with no delays. They fit great and are comfortable to wear for several hours. I can't say enough about how much I enjoy using these.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jul 29, 2024
BigEL1974
4 out of 5 stars review

The product has a unique 360 audio feature

[This review was collected as part of a promotion.] The Buds 2 Pro has a unique 360 audio feature. This unique-sounding audio processing makes the music sound like it's all around you. If you value your music experience then the Buds 2 pro are a value.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Oct 5, 2022
Moh Amin
3 out of 5 stars review

Falls out quickly

I bought these looks nice, great sound only problem is they fall out of my ears more than my previous Galaxy Buds live. I tired to ensure its properly fitted using the app but I can't run with these, they just fall out of my ears. My previous buds probably fell out like two times in 2 yrs i had it but the Buds pro 2 has already fell out about 20 times and only bought it in August 2022......I need back my Buds live plz

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Moh Amin, thank you for your feedback on the Samsung Galaxy Buds2 Pro. We are so happy you are enjoying the sound. In addition to attempting to use the app to ensure a good fit, we also recommend trying out the different size tips that come with the buds and see if that helps as well. We appreciate you being a loyal Samsung customer, and please feel free to reach out to us at any time with further feedback or questions about your Samsung products. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Jul 30, 2024
Ivan40
5 out of 5 stars review

Galaxy Buds2 Pro, My Experience

[This review was collected as part of a promotion.] Hi everyone, I'll talk about my Galaxy Buds2 Pro; in my experience, very comfortable and discreet size, very simple and easy to use, good surround sound, very feasible with sound cancellation, wwwaaaaoo, super fancy

Review from Samsung US
Helpful?0TSVSSLSUST413622062479