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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 1,901-1,910 of 7,071 reviews
Feb 5, 2024
Reviewer name: Unihawk
2 out of 5 stars
2 out of 5 stars review

The product is ok

[This review was collected as part of a promotion.] I gave this a 2 because it does not fit in smaller ears. They have different little rubber inserts but the part hat sits inside the ear is to bulky. I do like the fact that you could listen to music and take your calls.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Unihawk, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important a comfortable fit of your device is to you enjoyment and usage. We have provided a link to an email to help you determine the optimal placement for comfort from your buds. We have also included a link to the Samsung Support Team if you have questions or would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Mar 16, 2023
Reviewer name: JoeBudsPro
4 out of 5 stars
4 out of 5 stars review

BudPro2 new and improved

[This review was collected as part of a promotion.] I use my device for making and receiving phone calls as well as listening to music and streaming content. They performed greatly as expected, given the history of Samsung. Volume impressively loud, the sound was clear , and tye styling waa nice and sleek. My only problem if any was the fitment, compared to the last model. I really enjoyed the previous version better and Even the technology and sleekness was a litte better. Speaking of design i wish you would have keep that metallic look from the previous version as well, even matte is in, a variety of color pallets would have been awesome.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jul 29, 2024
Reviewer name: Candlewit
4 out of 5 stars
4 out of 5 stars review

Great earphones but one annoying caveat

[This review was collected as part of a promotion.] Love the earbuds. Has adaptable hearing when I need to block noise or hear from outside and sound and bass are loud and clear. I have dropped them a few times and they hold up well, had them for about a year or so now. My biggest issue is when I am on a phone call, transferring the call to earbuds can be a huge pain. It was connect to the buds with my S24 ultra then just disconnect. And i have the option to tap on my phone to connect to the buds on the call and it works for a few seconds then stops. I have to end the call, put the buds back in the case to turn them off, then take them out and call the person back. Usually takes a couple tris but it does get annoying. Other than that, great earphones. Used them almost everyday for gym and other things.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Nov 20, 2022
Reviewer name: Wattsdadeal
4 out of 5 stars
4 out of 5 stars review

Finally!

samsung finally got 🙌 it right with earbuds that fit and stay in your ears when you workout! these fit like the galaxy buds plus with great sound quality and battery life. which ever engineers/designers who developed the galaxy buds 2 need to be involved with all earbuds designs going forward. the galaxy buds live and galaxy buds pro missed the mark with fit and comfort in the wearer's ear.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
May 1, 2023
Reviewer name: Smitty
5 out of 5 stars
5 out of 5 stars review

Amazing product competes with anything out now

[This review was collected as part of a promotion.] My first pair of quality Bluetooth ear buds and I wasn't disappointed at all. The sound quality and features allow for flawless listening and accessibility through the app or touch commands on the buds. The battery life is more than enough especially since I can battery share from my S22 whenever need be. They fit perfectly in my ears and are comfortable more importantly.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 26, 2023
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Sensitive to Touch

[This review was collected as part of a promotion.] The Buds2 Pro I bought are used for work. They got great sound, sound cancelation can be a bit dangerous when out and about. Cause you can't barely hear anything from outside. And when touching the device can be a little to sensitive when touching. I usually use it with my apple IPod or my Samsung SXX ultra

Review from Samsung US
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Jul 31, 2024
Reviewer name: GalaxyGio99
4 out of 5 stars
4 out of 5 stars review

Great buds but missing a 🔑 feature 😕

[This review was collected as part of a promotion.] I got these Samsung Galaxy Buds pro 2 during a black Friday sell last year. Was using Air Pods pro before. And I absolutely love Galaxy Buds. I like the fit of then and sound good. I love that the app has an equalizer for custom sound. The voice cancelation is good. Now ambient mode only works with both headphones on which I don't like because there are times I only use one and can't hear someone talking unless I pause. One thing I miss is having a dedicated pair button but I just found out you can put them on pairing mode if you put both on and press and hold the TouchPad. Overall I score these Buds 8/10

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jul 29, 2024
Reviewer name: MaxPMarco
5 out of 5 stars
5 out of 5 stars review

Powerful & Smart

[This review was collected as part of a promotion.] I used my samsung buds mainly during exercise, traveling, or around the house when I like to talk handsfree. To connect and used the buds is easy. I love the findmybuds option incase I do leave them somewhere. The buds have great sound and base. Noise canceling. I don't hear any gym music or any other noises while the buds are in.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Sep 11, 2023
Reviewer name: EcstaticGalaxyLover
5 out of 5 stars
5 out of 5 stars review

Excellent Audio Quality

[This review was collected as part of a promotion.] The Galaxy Buds2 Pro are the best true wireless headphones money can buy! The battery life is excellent and the Ambient Audio is very good, and so is the Active Noise Cancelling. I also love the 360 Audio with head tracking, and the ability to record binaural audio while recording videos! I would 100% recommend these to anyone who's in the market for headphones!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
May 1, 2023
Reviewer name: Mrc983
3 out of 5 stars
3 out of 5 stars review

Great earbud, but fitting still a problem

[This review was collected as part of a promotion.] Sound quality and features are all good. Getting updates frequently and with new tools being added all the time. It to connects seamless and work great with all my Samsung devices The fit is not great for me. It's either too loose or too tight in my years, even using the different ear tips. It's hard to get a good fit and make sure it doesn't fall when you run or walk

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social & Commerce

Hi there Mrc983, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Have you tried the Comply Tips Designed for Galaxy Buds2 Pro? These foam tips reduce ear pain and discomfort cause by silicon tips. They are engineered to be the perfect length and shape for optimal in-ear fit so these ear tips stay securely in your ear, whether you’re pounding the pavement or grooving to the music. I have linked them below for your convenience. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Warranty-Info smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits