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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 1,841-1,850 of 7,071 reviews
Aug 12, 2024
Tacoman
5 out of 5 stars review

A huge upgrade!

[This review was collected as part of a promotion.] I owned the first gen buds and this was a huge step up. It's hard to find headphones that are reliable, look sleek, and work great. These do the job and integrate really well with my Samsung Galaxy S23.

Review from Samsung US
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Mar 5, 2024
Dstvipers
5 out of 5 stars review

I love these buds! They're very tough.

[This review was collected as part of a promotion.] I use my buds to listen to music and podcasts, make phone calls, and also watch videos from my favorite public personalities. These buds have never let me down while on the job... I deliver mail so they have had to be tested im my environment ; Neither rain, nor snow, nor sleet, nor hail shall keep the postmen from their appointed rounds.” They have done exactly that.

Review from Samsung US
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Sep 29, 2022
Blueleo
4 out of 5 stars review

Not bad but old ones are better, for ME.

my original wireless headphones are the first gen one (i think). i do like these for all the odvious reasons for wireless headphones but the old ones fit alot better. i have changed rubber tips i have moved around to ajust better in my ear. nothing really helps, the old ones fit perfect. the only reason i don't sell these and buy another set of the ones that fit alot better is the programing, i really like the feature that has it turn down as soon as it hears me talking and the fact they are waterproof (my others are not). although i have only got that feature to work once or twice i keep trying, i have also not tested them in water. i was really disappointed when they did not fit like the originals did.

Review from Samsung US
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Jul 14, 2024
julien
1 out of 5 stars review

disappointing

These are the third pair that I have returned, it always happens that suddenly one of the two (right or left) begins to be heard very low and with noise until days later the other begins with the same problem, as I said before this is the third time that happens to me, so I don't want them anymore, i don't recommend them at all, and one more thing, at least for me they are quite uncomfortable to the point that my ears hurt

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Julien, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be when your earbuds are not functioning as intended. We have a great article that we have linked below to help you troubleshoot the quiet audio you mention experiencing. We have also provided a link to an article to help you with the fit of your device for comfort and security. Lastly, you can perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Feb 26, 2024
Anonymous
3 out of 5 stars review

Frustrated

[This review was collected as part of a promotion.] I'm deeply frustrated with this version of buds. The previous certain had an extra edge or were shakes a tad differently and the buds stayed in my ears, even while jogging. This version falls out no matter what size ear things I use, the rest piece might even stay in, while the boss become disconnected from the ear piece and fall out. It's really hard on me, especially while I'm at work. I drive dump trucks, and they're filthy, and the buds go flying across the cab, landing under my feet, or whatever. I've tried everything, all without success. It's disappoint causes me grief.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there AnnieLeeListensLots, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how valuable the secure fit of your buds is to your enjoyment and overall usage. We have provided for your convenience a link to an article to help with the security of the fit and the optimal placement of the buds. You can also use the Samsung Wearables App to perform a fit test while wearing the buds and connected to your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Sep 3, 2023
SmokeyDaBear
2 out of 5 stars review

They're ok

[This review was collected as part of a promotion.] Overall the buds had pros and cons. The buds themselves would lose signal from the phone not being too far. The touch sensitivity where it goes from noise canceling to regular was super great feature but was too sensitive. Even if I laid on my back it would go in and out .Sound quality great! For calls other people really couldn't hear you most of the time. Tracking them was easy. Updating them was easy. Connecting from Bluetooth was not hard at all

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there SmokeyDaBear, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you are loving the sound quality and ease of connection. If you are wanting to lay down without the interruption of the settings change you can turn them on and off when you would like to make use of them in the Samsung Wearables App. We have also included a link to the Samsung Support Team to help you with the microphone of your device for your calls. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Apr 29, 2024
Normil509
5 out of 5 stars review

Very good product

[This review was collected as part of a promotion.] I appreciate the Buds Pro 2 for his excellent ANC, especially at low frequencies, and I find them to be a good companion for Samsung phone users due to the seamless device integration. The earbuds offer a good level of touch sensitivity and are IPX7 water-resistant.

Review from Samsung US
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Nov 13, 2023
Autumn
5 out of 5 stars review

A pair that actually fits

[This review was collected as part of a promotion.] I have smaller ears and could never use apple air pods. I couldn't find any buds that would stay unless I attached the wing things you can buy online. These ones actually stay! I do occasionally have to readjust them but it's not nearly as bad as other ones out there right now.

Review from Samsung US
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Jul 28, 2024
Javier2pro
5 out of 5 stars review

I like the way it works

[This review was collected as part of a promotion.] I'm always wearing my buds 2 pro literally all day and is so covenant, I can answer my call with a touch, be alerted of all my notifications, listen to music and the app is great, most of the time I only wear one when the battery dies I use the other one so I have double time of battery .

Review from Samsung US
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May 2, 2023
Longshot26
5 out of 5 stars review

Galaxy Buds2 Pro are the best

[This review was collected as part of a promotion.] I use my Galaxy Buds2 Pro almost all day. I listen to music on my e-bike ride into work. While I'm at work I have a single Buds2 Pro in and on ambient sound it helps me hear the guest better in the busy lobby. Voice detect is a very useful feature because if I'm listen to music and someone is talking near me it turns down my music and I can hear what the employee or customer is asking. Overall Galaxy Buds 2 Pro are so far the best ear buds I've ever owned.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479