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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 1,611-1,620 of 7,084 reviews
Feb 5, 2024
Reviewer name: Nidovel
5 out of 5 stars
5 out of 5 stars review

Best wireless buds I've ever owned!

[This review was collected as part of a promotion.] I use these to work out at the gym and they never fall out. The sound is really good for my standards. I'm not audiophile but it really fits my sound desires. The noise cancelation on them are fantastic. I don't like hearing conversations or the gyms music and these do a great job of drowning out those noises while I work out.

Review from Samsung US
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Sep 11, 2023
Reviewer name: Xramir
5 out of 5 stars
5 out of 5 stars review

Great sound perfect fit. Blocks background noise

[This review was collected as part of a promotion.] I love to listen to music all day and Eben I go to the gym it will be perfect to cancel all background noise. I also watch alot of videos on YouTube and movies on Netflix so I'm excited about that . Also haven't tried it hoping for a crystal clear voice call experience

Review from Samsung US
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Dec 28, 2023
Reviewer name: 479PMW
5 out of 5 stars
5 out of 5 stars review

Accessibility & Quality Feautures

[This review was collected as part of a promotion.] The ambient noise is by far the most useful feature, in my opinion. I work in a loud area but I need to be able to hear as well. I absolutely love how I can change the tune of the ambient noise to either duller noises or sharper ones. Or maybe I don't need to do either, so instead I cab long press and it turns it on and off without having to open my phone. It's very helpful. I have tiny ears so most ear buds don't stay in very long, but these definitely do.

Review from Samsung US
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Feb 19, 2024
Reviewer name: Oiishi
5 out of 5 stars
5 out of 5 stars review

A choice that i will never regret!

[This review was collected as part of a promotion.] So I've been thinking of getting new headphones and i stumbled upon "Samsung's Buds2 Pro". At first I was a bit skeptical but then I tried them out in store. What can I say it was love at first sight. The sound was great, the fitment was great. Everything was just great about them. From start to finish they're perfect. Sleek design neatly fits into your pocket for everyday carry. Top of the line products and if you are ever caught in a moment between headphones just know that with Samsung you will never be disappointed!!

Review from Samsung US
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Aug 26, 2024
Reviewer name: YannaBry
4 out of 5 stars
4 out of 5 stars review

Easy to Use

[This review was collected as part of a promotion.] I love my Buds. I've always been a traditional user, but the Galaxy AI has changed my life. I like to wear them for fun, quick answers, and to silence the loud noises around me when I work from home. The sound is super clear and the buds have fast reaction time. Touch controls are easy to understand and use. I even recommended my anti-tech mother to use these because she sometimes has issues hearing. Well, no hearing aid needed! I occasionally have issues with the others not hearing me clearly when I'm using the buds for a phone call. I still have to have my phone close so the mic can pick up my voice. That is a bit of an irritant.

Review from Samsung US
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Jun 2, 2023
Reviewer name: issa
3 out of 5 stars
3 out of 5 stars review

I wish I could enjoy them

I got these about 3 months ago and I have mixed opinions. I really enjoy the noise cancellation but the way these fit in my ears is really annoying. I had the Galaxy Buds first gen and I really enjoyed the feature where you can adjust the wings so that the ear buds stays in place. I did test out all the ear bud tips for this product but it wouldn't change the fact that they always fell out. I also think that the way my ears move whenever I speak, smile or laugh effects this a lot, I really hate how my ears move so much. I feel like the earwax I have plays a big role too, I really have to keep my ears dry when I wear these but I have wet ear wax and its a pain when I start sweating and the earbud just starts to slip. Really contemplating returning these and sticking with my first gen, but I don't know if I would be able to since I wore them ://

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Salutations Issa, Thank you for taking a free moment out of your busy day to share your sentiments with us regarding your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. We also offer the Comply Tips Designed for Galaxy Buds2 Pro. These foam tips easily attach to the device and feature a comfortable, custom in-ear fit. Fun fact, these tips were designed to fit in the charging case while charging. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Warranty-Info smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00082785/ https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits https://www.samsung.com/us/support/troubleshooting/TSG01208805/

Dec 12, 2023
Reviewer name: Mau260993
5 out of 5 stars
5 out of 5 stars review

I loved the sound performance it offered.

[This review was collected as part of a promotion.] I use my Galaxy Buds 2 Pro every day at work. I work as a singer and they are my perfect companion to always be rehearsing my music. They are super comfortable, they offer me very good sound and I love the battery. I just love them.

Review from Samsung US
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May 13, 2024
Reviewer name: Broken
5 out of 5 stars
5 out of 5 stars review

Great sound, great features

[This review was collected as part of a promotion.] The only thing I can say that's missing from this device is the ability to have two devices paired at the same time. Personal devices for music and a work phone for taking phone calls. Or computer for games and music and a phone for phone calls.

Review from Samsung US
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Nov 13, 2023
Reviewer name: NaturalNay88
5 out of 5 stars
5 out of 5 stars review

This product is very good. High quality, excellent

[This review was collected as part of a promotion.] I use this product when listening to music andtalking on the phone. I can always hear my music clear, able to connect to my phone easily. It was easy to set up when I first received them. My favorite feature is that I can also control my music and calls with just a tap on the ear bud , I can pause the music, answer a call, or skip to the next song. Without having to touch my phone, especially if I am doing something important.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 12, 2023
Reviewer name: Zaknooch
3 out of 5 stars
3 out of 5 stars review

Ear buds are great, sound great & feel great.

[This review was collected as part of a promotion.] I use my ear buds all the time. Whether Im on the train or the bus maybe just walking to the store or taking my daughter and her brother to the park I always have them on me. The case and buds are a perfect size not to big not to small. Fits in my pocket no matter what type of pants or shorts I have on. They sound great too alot of these other brands don't have the same kinda sound especially with the noise canceling options that are on the app. Even the galaxy wearable app is great. I love how easily it switches between my different devices weather it's my samsung galaxy phone, samsung galaxy tablet or even my samsung tv. when I gotta keep the noise down at night. Even connects flawlessly to none samsung devices. I'm completely happy with them . Only option I wish you guys had for them is an active style ear fitting one that I could use if I'm running or working hard at work on a job site. If you guys could come up with a type of rubber ear fitting that can go around the ear or even those 3 point triangle ones that squeeze into the concha of the ear that would be awesome. In ending I love them!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Zaknooch, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are thrilled that you are so happy with the audio quality and software features of your device. If you would like to explore ear tips for your more robust activities, we do have available foam conform ear tips available for additional security in the fit. Thank you for being an enthusiastic Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages