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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 1,421-1,430 of 7,073 reviews
May 13, 2024
Reviewer name: Aquatictuna
4 out of 5 stars
4 out of 5 stars review

Sound quality is good.

[This review was collected as part of a promotion.] The sound quality is good. Noise cancellation is good! I've been using them for 6-7 months now. I see no trouble yet. Do clean your buds once in a while. Make sure you've inserted your buds correctly before judging the noise cancellation. Galaxy AI is good too! It recognizes just our voice and while on call it removes the other noise. I've been waiting for this feature for a long time and it's finally here and awesome!

Review from Samsung US
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Mar 16, 2023
Reviewer name: Mahmed
5 out of 5 stars
5 out of 5 stars review

Durability of galaxy buds

[This review was collected as part of a promotion.] Well I have used many wireless pods but nothing like the galaxy buds. The quality of the sound coming through is profound in it self. The charge on the buds lasts very long. One really important thing that I wanted to point out was the durability of the galaxy buds. They literally last forever unlike some other brands air pods that go off on you after few months. Highly recommend the galaxy buds.

Review from Samsung US
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Aug 21, 2023
Reviewer name: Lovebid2pro
5 out of 5 stars
5 out of 5 stars review

This product have a really great future

[This review was collected as part of a promotion.] I used this device since 1 year and it has a extremely good sond and noise canceling function and its really working good as a smart earbud. It has a technology when you start talking to someone while listening song it will do volumes down by it self

Review from Samsung US
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May 1, 2024
Reviewer name: Meee
4 out of 5 stars
4 out of 5 stars review

Run Away Ear Buds

I bought these a year ago, making this my second time buying Samsung ear buds. The first pair I didn't like because of the sound quality nor the fit. Forward two years later and I purchase these ear buds as they were an upgrade. Although the sound quality is better, the fit is still lacking. No matter which size bud tip I use, these buds do nt stay in the ear. They constantly slip ever so slightly out if the ear which nullifies the noise cancelation feature. Forget about doing simple tasks with these buds in your ear because they fall out and roll to places unknown, leaving you spend your time searching for the wayward bud instead of listening through it. Frustrating.

Review from Samsung US
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Sep 2, 2022
Reviewer name: Lynn
5 out of 5 stars
5 out of 5 stars review

Sound is above and beyond

omg just buy these they are so awesome. the battery life is good but for the sound i do not want to take them off. i might buy another set just so i can listen all the time. omg they are the best earbuds i have ever had. i love these through my phone but on my computer the microsoft sound is just not loud enough. the phone is fantastic. my husband is supper picky about his music sound and he told me to buy him these buds.

Review from Samsung US
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Nov 13, 2023
Reviewer name: FLSurfGuy
5 out of 5 stars
5 out of 5 stars review

Flawless connections, fantastic sound

[This review was collected as part of a promotion.] I use my Samsung phone for business and I am on my earbuds probably 3 to 4 hours a day constant talk time. I previously used a different brand of buds than Samsung and always had intermittent connection problems. Once I switched to the Galaxy Buds2 Pro, my earbuds connect every single time to my phone and the sound quality is fantastic. No one complains that they cannot hear me clearly, and everyone says I sound like I'm right next to them talking. I am very, very pleased with these earbuds and with pairing them to my Samsung s23 Pro. If you are a business person and use your phone a lot during the day, this is the combination that you should have. Bar none.

Review from Samsung US
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May 15, 2023
Reviewer name: SheSharpShoots
3 out of 5 stars
3 out of 5 stars review

Staying in my Ears

[This review was collected as part of a promotion.] I use my Samsung buds for everything including the ambient sound to amplify the sound around me to hear better. I use them for voice recognition to type. I use them to play and record music. They help me blend the sound from my instrument to the music I'm playing with. I use my buds to connect to my the audio on my receiver to watch TV while my husband sleeps. I use them to connect to the live view on my security cameras that enables me to communicate with anyone who trips my security. I use my Samsung Buds2 Pro to connect with Alexia and my car. I connect them to every Bluetooth capable device including my Samsung watch.

Review from Samsung US
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reply from Social & Commerce

Salutations SheSharpShoots, thanks for taking a free moment out of your busy day to share your sentiments with us regarding your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Have you tried the Comply Tips Designed for the Galaxy Buds2 Pro? Galaxy Buds2 Pro foam tips easily attach to the device and feature a comfortable, custom in-ear fit. These are engineered to be the perfect length and shape for optimal in-ear fit, so the ear tips stay securely in your ears. Fun fact, the tips are designed to fit in the charging case while charging. With multiple sizes available, this will help to find the perfect fit. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits

Feb 26, 2024
Reviewer name: Typicaljitt
5 out of 5 stars
5 out of 5 stars review

Amazing sound quality

[This review was collected as part of a promotion.] Easy to pick up on highs and lows, great features, clean app user interface, battery lasts for hours, and the noise canceling and ambiance settings are amazing. A great buy to accompany many samsung products.

Review from Samsung US
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Sep 29, 2023
Reviewer name: Elyse
1 out of 5 stars
1 out of 5 stars review

Run for your life

I've wasted his off my life trying to get these to connect in the wearable app and it's been the worst experience with any pair of headphones I've ever had in my life. Without wearable connectivity, I cannot use any features other than bluetooth. The buttons are too sensitive as well and if you touch your ear or adjust them the music stops.

Review from Samsung US
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reply from Social Commerce

Hi there Elyse, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be more than happy to help you troubleshoot the connection of your device. Without knowing what phone specifically you are connecting to we have shared a link to the Samsung Support Team. They can gather necessary information from you and help you determine the best course of action. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Aug 12, 2023
Reviewer name: Hrlm125
3 out of 5 stars
3 out of 5 stars review

Features are kool. And they do they job

[This review was collected as part of a promotion.] The feature of the buds are kool. But they are heavy and the kidney design doesn't support the weight in the ear. They often fall out. Changing the rubber tips are not that much help based on the short stock of the piece that inserts into the ear.

Review from Samsung US
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reply from Social Commerce

Hi Hrlm125... Thank you for your thoughts on the Samsung Galaxy Buds2 Pro earbuds. Your input is valuable as we continue leading the charge on innovation. I've attached a video from our YouTube channel, along with an article that should help you achieve the most comfortable fit for your ears. Also below is Samsung Support, please feel free to reach out if we can be of further assistance. Thank you for being the best part of Samsung. -Bethany How to change the ear tips on your Galaxy earbuds | Samsung US How to wear your Samsung earbuds smsng.us/Samsung-Support