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Sams Club
Sams Club
Customer reviews for Custom Two-Tier Cake for
Custom Two-Tier Cake
4.3 out of 5 stars
stars877 ratings342 reviews
  1. 5 stars72% (633)
  2. 4 stars7% (62)
  3. 3 stars6% (56)
  4. 2 stars4% (35)
  5. 1 star10% (91)

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Showing 181-190 of 342 reviews
Sep 3, 2025
Joy
5 out of 5 stars review

Verified Purchase

Creative

Exceeded my expectation

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Sep 8, 2025
Franny
5 out of 5 stars review

Verified Purchase

Nice

Good

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May 26, 2025
Sergio
5 out of 5 stars review

Verified Purchase

Cakes

Excellent

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Aug 4, 2024
Micki
5 out of 5 stars review

Verified Purchase

Delish and affordable

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Jan 30, 2025
KimF
2 out of 5 stars review

Did not look like the picture at all :(

I ordered this cake for our small wedding ceremony and picked it up the morning of. I'd ordered plain white (no borders) as we were going to add a few fresh flowers on the cake here and there for a simple look. However, when I picked up the cake I didn't notice until I unpacked it at our venue that the cardboard was showing under the second tier and it was impossible to cover up. I would have had to put flowers all around the cake to cover it which is not what I wanted to do. Of course, I was beyond stressed since it was the day of of our wedding and the bakery department offered nothing when my daughter called to explain the situation. They basically said "well, you ordered a cake with no borders so that's how it comes." No ma'am. Look at the picture online that has no borders and you CANNOt see the cardboard. I was furious but at that point, it was too late and we made due. The only reason I gave it two stars is because the cake was delicious but didn't get professional photos of our cake because the cardboard was so obvious. Lesson learned.

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Jan 26, 2025
Ty J
3 out of 5 stars review

Verified Purchase

Did Not Like the Icing

The cake was decent for the price but I didnt like the buttercream icing and whipped cream was not an option. We went with a black icing and it was hard to get off of the hards. **Just know, you will have very dark bowel movements for a day or two so don't be alarm!

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Oct 12, 2024
Kiki
1 out of 5 stars review

Verified Purchase

Absolutely no!

Please whatever you do go somewhere else ! I know some cakes come out good and some bad here but don’t take the chances it’s the most disappointing thing ever. I ordered for my wedding simple plain as can be cake just two layer white cake that’s all i asked for . It was a bit lopsided but the kicker was they left a FREAKING cardboard piece right in the smacking middle of the cake and didn’t cover it. They could have covered it so easily but they left it out and about. I was so upset that my husband and i had to do a secret cake cutting just cause of how embarrassed i was of everyone seeing that. Never ever ever will i order anything from this bakery again.

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May 26, 2024
SRK
1 out of 5 stars review

Worst cake that I ever saw

I wish I could upload the image of the cake I received. The outer is full of holes and I can see the layers of bread from outside. The flowers were absolutely the worst. As soon as I opened the cake, the flowers were falling off. I ordered the cake for my daughter's 2nd birthday and was very disappointed to see it. Will not recommend cakes from Sam's club.

Helpful?3M5J0J0UTO8P13621807152
reply from Member's Mark Team

We regret to learn your experience did not meet expectations, SRK. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.

Aug 7, 2024
Midwestmom
3 out of 5 stars review

Verified Purchase

It's a cake

The cake was delicious, but it wasn't decorated the best. I have decorated cakes in the past and could have done a better job than this. It passed but the cake was not level, and the icing was not smooth. Because Sam's Club corporate removed options of special icing and decoration, we could not even get white roses on a white cake. They only offered bright red, blue, and yellow. Think circus colors. We could only get a dot or shell border. I was not offered other options in store when ordering, and later discovered some alternate designs that might have worked online. The staff was not helpful except for one lady who took the time to help us because all the options had changed from 1 month prior when we had picked out the options for the cake and cupcakes. Then we got to order and find they changed all the options and limited them to just a few. We had to look in the case to try to figure out what sprinkles and decorations on cakes or cupcakes were what. They no longer have many options of colored sprinkles or icing colors. It was pretty disapointing. They are doing the same thing as their competitor C...Co is too. They now have even less options. Despite not being able to get what we wanted, the prices for cakes and cupcakes are far less than what it would cost elsewhere.

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May 22, 2024
Yikes Part 1
1 out of 5 stars review

Wouldn't recommend

This cake was used for our good friends getting married and it had cracks on the sides. The cake was the wrong flavor it was pretty terrible and we had to buy icing and fix it. I wouldn't recommend them for a friend or family member for important cakes.

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