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Customer reviews for Member's Mark Enzo Storage Cabinet With Rattan Cabinet Doors for
Member's Mark Enzo Storage Cabinet With Rattan Cabinet Doors
4.6 out of 5 stars
stars
855 ratings429 reviews
  1. 5 stars83% (709)
  2. 4 stars7% (57)
  3. 3 stars3% (23)
  4. 2 stars2% (13)
  5. 1 star6% (53)

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Showing 91-100 of 429 reviews
Jul 16, 2024
Reviewer name: alee87
3 out of 5 stars
3 out of 5 stars review

Great Cabinet Horrible Delivery

the cabinet is great, the delivery from Sam's club horrendous. The item was left in my driveway without even a ring of the doorbell. The cabinet was also quite damaged, the entire back wall of the cabinet was crushed leaving a hole. I wanted to replace but unfortunately out of stock again so Sam's gave a slight refund and I will have repaired.

Helpful?21A2MBN833Q613621520633
Oct 16, 2024
Reviewer name: Wasted a Day
1 out of 5 stars
1 out of 5 stars review

Arrived damaged in multiple areas.

After a delivery problem, the item arrived and when I fully unboxed it, I found a crack through the wood on one door and the rattan doors pushed in so they wouldn’t open. I called about replacement doors and the doors don’t come with glass. (?!) and I can’t take the back off to push the rattan doors open because the back can crack and they “don’t make replacement backs”. I should have listened to the many reviews. Now I have to wait for a freight company to contact me to return it. What a waste of a day and $637 until I get my refund.

Helpful?21A2MBN833Q613621520633
reply from Member's Mark Team

We regret to hear about your experience with our product and thank you for your feedback. We try to accommodate most requests for replacement parts, regrettably sometimes due to size of the part, we may ask customers to reuse parts that are not damaged (particularly glass). Please contact Member Support at (888) 301-0332 to review your options.

Feb 14, 2025
Reviewer name: dlg
1 out of 5 stars
1 out of 5 stars review

Order only if you are a carpenter

Order one in black, somewhere along shipping, even though it states clearly on front to not use a forklift, a forklift was used and left the glass shattered. Sams online was great, sent a replacement, had damaged one picked up and even gave us a gift card for our trouble. Received replacement, opened today, and it had been dropped somewhere along the way, jamming the bottom panel where the leg attaches. Had to yank it out, ripping the mdf and tearing small nails from back panel. Dinged up on front too. Product is very nice looking but too fragile for how shippers handle things these days. What a shame!

Helpful?21A2MBN833Q613621520633
reply from Member's Mark Team

We're sorry for this experience, dlg, and ask that you contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Jan 6, 2025
Reviewer name: Diane
3 out of 5 stars
3 out of 5 stars review

Average - beware of removing glass stickers

The cabinet was packaged extremely well and shipping was quick. I had problems getting the labels off the glass. Tried vinegar, Windex, and soap... finally tried goof off which worked on the sticker glue but damaged the paint on the frame. I tried using the touch up pens but that didn't provide much color to cover up the damage. Overall, the cabinet is nice but not the greatest quality. I should have checked the height closer because it's shorter than I thought it would be.

Helpful?21A2MBN833Q613621520633
Apr 19, 2024
Reviewer name: Nicole
5 out of 5 stars
5 out of 5 stars review

Perfection

Absolutely stunning. I’ve been searching for something like this for some time but couldn’t bring myself to pay $2k+, so happy to have come across this piece at such a reasonable price. Unfortunately the employee who loaded it cracked the back board piece when he laid it down on the cart but fortunately where it cracked was between the shelf separating the two cabinets and it’s not visible from the front. It’s an incredibly solid piece and looks more expensive than it was. I highly recommend the purchase.

Helpful?21A2MBN833Q613621520633
reply from Member's Mark Team

We're so glad you love the Enzo Cabinet! Thank you for the beautiful pictures and 5-star review!

Sep 2, 2024
Reviewer name: KW
1 out of 5 stars
1 out of 5 stars review

Damaged.

I ordered 2 online they were delivered and both were damaged. I called to have both replaced and only 1 was sent as a replacement. It too was damaged. So I decided to go to my local store and buy 2. Got one of them inside and got it unpackaged and guess what. Damaged! Not even opening number 5 as to now have 3 in my garage to be picked up, taking the other two back to the store. So disappointed as I love the look of these. But it’s too much to haul and unpack just to end up with damaged bookcases. Buyer beware.

Helpful?21A2MBN833Q613621520633
reply from Member's Mark Team

We regret all the inconvenience these purchases have caused you, KW, and urge you to contact Member Support at (888) 301-0332 to review the damage and see if replacement parts are available and avoid a return of two of these units. We hope to hear from you soon and to improve your experience!

Nov 14, 2024
Reviewer name: DMH
5 out of 5 stars
5 out of 5 stars review

Beautiful Bourbon Cabinet!

My husband and I have been searching for a lovely cabinet for his ever expanding bourbon collection. When I saw this cabinet, I knew it was the one! Delivery went beautifully! Unboxed it and found that it had been very carefully packaged. We looked it over and found no visible scratches and nothing was broken. The magnets that keep the doors closed are strong! We were able to adjust a few of the shelves to make room for his different height bottles. Highly recommend this cabinet!

Helpful?21A2MBN833Q613621520633
Oct 30, 2024
Reviewer name: mt2024
1 out of 5 stars
1 out of 5 stars review

AWFUL

This item was impossible to schedule delivery for. FedEx told me that I can only schedule delivery through the shipper. Sam's Club customer service told me multiple times that it is scheduled on a certain day only for it to be delivered another day. Sam's Club customer service also told me that my cabinet will be delivered to my front door even if I live in an apartment. FedEx refused to deliver my package to the front door because I live on the 3rd floor. By the time the package arrived, the box was heavily damaged and cabinet was cracked in half. I received a full refund but then just received a $187 bill from FedEx shipping. Sam's club customer service is an absolute nightmare to deal with. Just spend the extra money on a nice cabinet from a quality furniture store.

Helpful?21A2MBN833Q613621520633
reply from Member's Mark Team

We're sorry to learn about your delivery experience, mt2024. If you would, please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Jul 12, 2023
Reviewer name: Christina
5 out of 5 stars
5 out of 5 stars review

Amazing Bookshelf!!

Such a well made piece! Sturdy, beautiful, and comes pre-assembled. I was looking at a similar one on several different sites, but nothing beats the price of this one or the craftsmanship. What really drew me in was the solid wood shell (the shelves are composite).

Helpful?21A2MBN833Q613621520633
May 23, 2025
Reviewer name: KarinB
5 out of 5 stars
5 out of 5 stars review

Totally impressed

I ordered two of these cabinets. Both arrived without damage in spite of the outside appearance aof the box. The packing was over and above expectations. The cabinets are impressive, especially for the price. Very solid. Hardware is included to attach them to the wall if desired. The legs have levelers. They even included paint touch up pens.

Helpful?21A2MBN833Q613621520633