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Customer reviews for Lifetime 130 Gal. Outdoor Storage Deck Box for
Lifetime 130 Gal. Outdoor Storage Deck Box
4.4 out of 5 stars
stars
345 ratings295 reviews
  1. 5 stars74% (256)
  2. 4 stars11% (38)
  3. 3 stars5% (16)
  4. 2 stars3% (12)
  5. 1 star7% (23)

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Showing 21-30 of 295 reviews
Sep 25, 2023
Reviewer name: Adam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Well made double wall box

Double wall is the way to go. This is the most solid, well-made deck box I have ever bought. Ever have mice get into your deck box? They won't get into this one. The only problem I had with it was assembling the hinges. You have bolts with nuts for the attachment to the base (not screws) and the openings are either a small depression or a tiny hole. I had to make holes in the plastic for the bolts. Oh, and you need 4 different driver bits: a Philips and 3 different nut drivers from 1/2 to 7/16. I still gave it 5 stars because of the solidity and the amazing clearance price. The week after I ordered the price went back to $200.

Review from walmart.com
Helpful?44T7F3ZX7HTI13621270656
Oct 4, 2023
Reviewer name: WalmartCustomer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] The pieces didn’t not fit together well at all. Terrible match up for pieces. No pre-drilling required in instructions, but an absolute necessity. After pre-drilling the pieces still did not fit together well. Plastic ****. Boo!

Review from walmart.com
Helpful?44T7F3ZX7HTI13621270656
Oct 16, 2018
Reviewer name: James
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A good company to deal with.

I bought this Outdoor Deck Box years ago. The hinges broke and I called the company. I was advised that the company would honor the warranty. The parts arrived-Free of Charge-in a short period of time. I appreciate a company that is easy to deal with when the need arrives. Thank you.

Review from lifetime.com
Helpful?44T7F3ZX7HTI13621270656
Apr 9, 2021
Reviewer name: WalmartCustomer
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Recommended With Reservations

I purchased one of these a few years ago and it is still in good condition. I had to look hard to find an exact match but did, and the price from Walmart was better than Mayfair, Amazon, or elsewhere, and with shipping included. That is not an endorsement of Walmart over the others. You should shop where you get the best price and service. Things change. The hinges work well, for now. This new box came in a flat carton and required assembly. There are not many parts, though, and assembly should/could have taken only 30-60 minutes. However, the plastic panels are injected/molded and overflow from the injection process left just enough excess at seams and in some of the pre-punched assembly holes that it took me nearly 3 hours. You should start with a very sharp knife like a box cutter and CAREFULLY shave off the excess plastic, keeping the blade as flat as possible to the surface when "shaving" the excess from the seams, and not too aggressively when cleaning holes. It is a soft plastic. It may also be helpful to assemble the box when it is slightly warm from the sun (but not hot). A second issue I had was alignment of the stamped (plastic) holes and the (metal) hinges. They were not exactly aligned and I had to do some minute (tiny) widening of a couple of the plastic holes. Be very, very careful there because the margin of plastic is very slim, and the tolerance is so close, so do not over-tighten the nut or you might break the plastic at those points. I do not know how long that plastic will hold during use, but I think not long. They just are not perfectly aligned from the factory so that was my only solution. My first box is still in service and I hope the second, at this higher price, will last as long. TBD.

Review from walmart.com
Helpful?44T7F3ZX7HTI13621270656
reply from LifetimeProducts

We’re sorry you're having trouble with the assembly of your deck box. Give our customer service team a call and we can trouble shoot the issues with you and see how we can help. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Aug 4, 2021
Reviewer name: Joseph
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Execllence Customer Service

I bought this box several years ago, and use it near my dock on saltwater canal. Not surprisingly the hinges and gas struts began to rust after 7 years or so. When I contacted CS I was presently surprised that they sent replacement hinges, struts and hardware at no cost - based on my representation it was about 7 years old. CS representative and was very courteous and and efficient.

Review from lifetime.com
Helpful?44T7F3ZX7HTI13621270656
Dec 2, 2019
Reviewer name: SiestaBum
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great, durable product; Excellent Customer Service

I bought this 4 years ago and it continues to look and work nicely. We store pool chemicals in it and the chlorine fumes pretty much destroyed the metal hinges. Four years later, no problem - they sent a free pair f hinges out to replace the old ones. Looks as good as new inside and out.

Review from lifetime.com
Helpful?44T7F3ZX7HTI13621270656
Sep 23, 2023
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Factory Defect Customer support no help

Bought this box because it's supposed to be waterproof. Box was easy to put together, but there is a factory defect where the hole for a lock to go doesn't line up properly between the lid and front panel. This causes a gap allowing water to go in. I called lifetime customer service, they had me send them pictures and they told me that was normal to put a shim on the back side so water doesn't go in the box. That doesn't work for blowing rain and I shouldn't have to put a shim because of a defect. Poor customer service. Will be returning because what good is this thing if everything inside is going to get wet. I bought this box because a family member has one and they don't have a gap causing water to get in. If customer service would have been more helpful and sent a fix I would have given better review and kept box. What's the point in the 10 year warranty if they won't correct a defect for an item that was just purchased. Tried to post picture with review, but it won't allow it.

Review from walmart.com
Helpful?44T7F3ZX7HTI13621270656
reply from LifetimeProducts

Our deck boxes are made to be water resistant, but not water proof. If you have any further questions, please reach out to our customer service experts. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer service hours are Monday-Friday, 7:00 am to 5:00 pm (MT).

Aug 22, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Plenty of room!

Perfect size for all my outdoor cushions and pillows. It seems like it will keep my items safe and dry. I had to wait 2 months to receive as it was back-ordered, but the quality seems better so I was happy to wait. I am having trouble registering my product online, but otherwise I am happy.

Review from lifetime.com
Helpful?44T7F3ZX7HTI13621270656
Aug 11, 2016
Reviewer name: Gardener
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Sturdy

Although it seemed daunting, assembly was not that difficult. I have a 25 year old tool set from Sears and it was easy to put together. There were some lapses in the instructions but the pictures filled in the blanks. Love how roomy this is. I needed a space to put all my gardening items for an upstairs deck. This was a bit more expensive than some other brands I looked at but I am confident it will hold up and it looks aesthetically pleasing. I received my delivery much quicker than expected so that was a great bonus.

Review from lifetime.com
Helpful?44T7F3ZX7HTI13621270656
Apr 18, 2021
Reviewer name: Isabel
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good function deck box.

This is exactly our third lifetime deck box so obviously we like its functionality very much. Holds and protects the outdoor furniture cushions we have. The only negative is the the assembly... its a beast to put together! Takes patience snd mental fortitude!

Review from walmart.com
Helpful?44T7F3ZX7HTI13621270656