Haven't yet had a chance to use the product so it's difficult to give a rating

Stopped working after a few months

I originally bought a competitors unit and sent it back because the gears stripped during the second use. The Bissel was only 60% of the cost of the competitor, has a removable water resevoir, a LED temperature readout and a mode that lets one use a buffing pad without steam. The only downside was there is no headlights as described in the description on the Sam's website, but for a savings of over $40.00 this was not an issue for me. The one minor issue that did occur was the small vent for the water tank was sealed shut causing the unit to starve for water after using maximum steam mode for several minutes. This issue was easily resolved by sticking a straight pin into the vent. Bissel customer service was exemplary.

Not what I need . Covers thin n won't do corners. Have 3 dogs so I'm going to look for duel tank option

I've used this 3 times now. It does an amazing job. My floors are the cleanest they've ever been and I'm super happy with it.

This was a gift for my daughter. She absolutely loves it and says it cleans the tile floors very well. I might order one for myself

Only issue I have with this product is you can not regulate the temperature. This one criticism does not detract from it working wonderfully.

A little heavy but easy to assemble and use. It did a great job and my floors feel sanitized and clean.

Sanitizing mop cleans thoroughly and is easy to operate. Pads washed thoroughly in my washing machine.

Have had since march and it no longer wrks. Really never worked the way it was supposed to. Very disappointing