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Customer reviews for Bissell SpinWave SmartSteam Scrubbing and Sanitizing Mop for
Bissell SpinWave SmartSteam Scrubbing and Sanitizing Mop
4.2 out of 5 stars
stars
365 ratings291 reviews
  1. 5 stars67% (244)
  2. 4 stars14% (51)
  3. 3 stars4% (16)
  4. 2 stars5% (17)
  5. 1 star10% (37)
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Showing 111-120 of 291 reviews
Sep 25, 2024
Martin
5 out of 5 stars review

Verified Purchase

Amazing

[This review was collected as part of a promotion.] I use the mop on my hardwood floors. I sweep first, then damp mop with a regular mop, then run the steam mop and it gets up more dirt than I ever knew I had!

Review from BISSELL Homecare
Helpful?6Z9LLWI821U113621220697
Apr 27, 2026
Housewife
1 out of 5 stars review

I wouldn't buy this

I really liked this mop, but very early into my use of it. I started to get the water droplet error message. I went through all the troubleshooting and followed all the instructions. But could not fix it. So I went to replace the water tank as it suggested And there is no water tank replacement.So essentially, this is a useless mop. Might have e used it 25 times and then there was nothing I coukd do to fix or replace it.

Review from BISSELL Homecare
Helpful?6Z9LLWI821U113621220697
reply from BISSELL Consumer Care

Hi there, we’re sorry to hear how frustrating this experience has been, especially after such limited use of your SpinWave® SmartSteam™ machine. The water droplet error can sometimes be resolved with additional troubleshooting, and our BISSELL support team can also check on alternative replacement options if a tank isn’t listed online. We appreciate you sharing this feedback and encourage you to contact us at support.bissell.com so we can help further.

Apr 18, 2026
Sam
1 out of 5 stars review

Get something else.

Known issue where the hose connector near the base breaks off and lets steam up into the air instead of through the mop. Have to send your mop back and have them repair it, then it’ll happen again. About every 4-5 uses. Get something else. Wish I could get a refund.

Review from BISSELL Homecare
Helpful?6Z9LLWI821U113621220697
reply from BISSELL Consumer Care

Hi Sam, thank you for sharing your experience—we’re sorry to hear about the repeated hose connector issue and how frustrating that’s been. That’s certainly not the reliability you should expect from a BISSELL machine. Our support team can help review repair history, warranty coverage, or refund options where applicable. Please reach out to us at support.bissell.com so we can assist further.

Apr 8, 2026
Sherry
5 out of 5 stars review

Buy this and love it!

I love this product. I am 82 years old so lifting the machine with the foot attached is a bit of a struggle for me. However, the weight of the foot is what really does the work for you. I have had the steam cleaner with the single pad and I liked it until it died. It took a lot of muscle to use it but none to move it. The SpinWave is so easy to use and does a better job than the single pad steamer. On the SpinWave you can actually see that the water is at the high temp that guarantees floors are being sanitized. With my cat, that is important. Also, it warns against using on vinyl.....but I did and it was perfect! It doesn't take a long time in any spot to cause problems with my vinyl coming up. That's not to say I recommend doing that because everybody has a different floor with a different age.

Review from BISSELL Homecare
Helpful?6Z9LLWI821U113621220697
Oct 22, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

works wellwell built

Review from walmart.com
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Oct 2, 2025
Yolanda
5 out of 5 stars review

Verified Purchase

I liked the price.

Review from walmart.com
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Nov 4, 2025
Requesha
4 out of 5 stars review

Verified Purchase

amazing

Cleans very well.

Review from walmart.com
Helpful?6Z9LLWI821U113621220697
Oct 19, 2025
kelly
5 out of 5 stars review

Verified Purchase

Works Great

Review from walmart.com
Helpful?6Z9LLWI821U113621220697
Jun 4, 2026
iradi8
3 out of 5 stars review

Plastic handle breaks

I really like the machine. It is easy to use and works great. I've only had it five months and only use it a couple of times a month. The plastic handle broke in half and now I can't use it.

Helpful?6Z9LLWI821U113621220697
Feb 25, 2026
anonymous
1 out of 5 stars review

Defective

The vacuum actually broke in my hand while trying to put it together. The plastic was so brittle it snapped off the Handel I was attempting to put it on. I never got to use it , so I immediately returned it. Not worth the using even if they were giving them away free.

Helpful?6Z9LLWI821U113621220697