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Customer reviews for Keter 165-Gallon Resin Outdoor Deck Box for
Keter 165-Gallon Resin Outdoor Deck Box
4.7 out of 5 stars
stars2,484 ratings1,016 reviews
  1. 5 stars85% (2,105)
  2. 4 stars10% (242)
  3. 3 stars2% (52)
  4. 2 stars1% (29)
  5. 1 star2% (56)

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Showing 261-270 of 1,016 reviews
May 20, 2023
LanB
2 out of 5 stars review

BIG, BUT not water tight

Definitely not water tight. Assembly was easy, BUT the front and back panel are slightly warped, which leaves gaps in the corners and along the front and back at the bottom of the box. I am sure it is assembled correctly. I contacted Keter via email, they initially responded quickly. Then requested additional photos. Asked me what parts I needed to make it right. Since it’s completely assembled, and per Keter is not intended to be taken apart, too big to fit in my SUV to return, which was one option they offered, they escalated to someone in manufacturing. It took several days to get a response, “they” said the side panels were installed upside down, which is impossible, the hinges, fit into a recess, that is only at the top of the side panel. I sent more photos and have not received any further communication from them. It’s been about a week. So I am going to silicone the seams along the bottom on all four sides. 2 stars because it is big, it will hold all of my outdoor cushions. Comparatively speaking it was a good buy, just disappointing I will have to Mcgyver it to make it suitable for the intended purpose.

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May 21, 2024
Luna
4 out of 5 stars review

Great size, easy to assemble, smells restroom

Purchased and assembled today. Parts are labeled pretty well, except for 2 of them (I used the photos to figure it out). It went together pretty easily and can be done by one person, but having two is nice. It's a great size and perfect for what we want. It hasn't rained yet, so can't say how well it does in the rain. I gave it 4 instead of 5 stars because it smells like a public restroom. The smell was apparent once I opened the box. Im hoping once it airs out the smell will be gone.

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Jun 5, 2023
By
1 out of 5 stars review

Nice but cheap

I've had this a couple months and one side of the lid has already broken where the screws attach the hydraulic to the box. There's no way to really fix this so the lid doesn't close fully or open/close properly. Cheaply made. Not sure what to do with it now.

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Jun 4, 2023
TW
5 out of 5 stars review

Verified Purchase

Sturdy

Seems sturdy and was easy enough to put together. Have only had it 2 weeks and there hasn't been any rain, so not able to tell if it is waterproof. Structurally I am pleased. This is the smaller of the two offered at the time and this one is quite large. We are fitting 6 sofa cushions and 4 chairs cushions in and it is full.

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May 12, 2024
Neter
1 out of 5 stars review

Damaged twice

I ordered one of these. It arrived with a large crack in it. I was sent a replacement and it had a crack and a chunk out of it. The box was clearly damaged. I think it would have been a great product but apparently whoever is selling and shipping them uses no caution when handling the items. Sam's made it right!!! Glad they did!!!

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Apr 11, 2024
JLL
5 out of 5 stars review

Verified Purchase

Good outdoor box

Great outdoor box but the instructions are not clear. You have to pay close attention & review them as you work. When it’s together it looks great though. It is also sturdy sides but would not be good if you have to move it often since it’s heavy but bottom is a bit thin.

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Jun 2, 2024
Berry
5 out of 5 stars review

Great outside storage box!!

Wow! What a great outside box!! I absolutely love it!! So much so that I’ll probably buy another one!! I put it together by myself and it wasn’t hard at all! There was about a one inch crack where the first bar slid in but doesn’t seem to hinder the stability of the box at all!! I weigh 130 lbs and stood inside the box to better reach the screws and it was very sturdy!! It’s also large enough that it holds all my outside cushions with room left over!! I read a few reviews that claimed it was not rain proof, not sure about that yet but it can easily be lined in a heavy duty plastic if that occurs! I diffently recommend this outside box!!!

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Apr 19, 2023
BillB
2 out of 5 stars review

Better hope you don't need Customer Service help

Product seems decent but one of the molded products was not wide enough to fit correctly. Sent an email to them after calling number and being directed to internet. They responded they'd get back to me. Then, three days later they sent me an email telling me the description and pictures and other info I provided would have to be put into a claim on the web. So Now it's five days since I asked of rhelp and they want me to go do everything again so I can get the product I paid for in the first pace. Wondering if they'll every send me the $0.05 molded plastic piece that didn't work.

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Jun 2, 2023
Paul
5 out of 5 stars review

Verified Purchase

20 minutes alone to put together

Very nice

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Nov 28, 2023
Nancy
5 out of 5 stars review

Great investment!

I bought this deck box 2 years ago and it has been perfect. Handles everything we need it to for the pool and has held up very well over 2 winters and summers in Illinois. Looks and functions like brand new. Great purchase. Now buying one for my daughter and her pool.

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