Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table

Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for

Member's Mark 50,000 BTU Patio Heater with LED Table

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4.5 out of 5 stars

stars595 ratings219 reviews

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Showing 151-160 of 219 reviews

Apr 24, 2023

5 out of 5 stars review

Verified Purchase

Great Buy

Bought this after receiving an email. Easy to assemble and works great.

Helpful?

reply from ChantUSA

Hello RQ, we are always happy and thankful to hear from our customers. And we really appreciate you taking the time to point out a couple of really key issues, that your heater was easy to assemble and works great!!! Thanks again for your review, rating, and purchase!

Nov 28, 2022

Kevin

4 out of 5 stars review

Verified Purchase

Heavy duty

Gilbert az

Helpful?

reply from ChantUSA

Hi Kevin, thank you for your purchase, your review, and we’re happy to know that you chose our heater to help warm you when you appreciate your time outside during the colder months that are on the way!

Nov 11, 2022

Redman

5 out of 5 stars review

Verified Purchase

Great product heats up my deck extremely well

Great product

Helpful?

reply from ChantUSA

Thank you for taking the time to write a review and share your comments about your heater. We’re happy to hear how well your heater is providing heat outside for you on your deck!

Nov 25, 2022

Larry

5 out of 5 stars review

Very nice heater

Purchased a week ago, arrived early. Went together nicely per instructions. No dents/scratches. Lit up first attempt. High heat is really nice and hot. Looks very nice and the lit drink holder a plus. Perfect for patio in the evening. Very satisfied customer.

Helpful?

reply from ChantUSA

Hi Larry, what an excellent review you submitted, pointing out so many positive features about your heater. We really appreciate you taking the time to share all that led you to state that you are a “VERY SATISFIED CUSTOMER” and we thank you!!!

Dec 28, 2022

GNAXC

1 out of 5 stars review

Can't review it completely yet!!

I really didn't want to provide an Overall rating yet because I haven't been able to truly use it completely. I ignited it and it seem to work. Then shortly after it went out. Since then it will ignite but once I let the button go the flame goes out.

Helpful?

reply from ChantUSA

We’re sorry to hear that you are having an issue with your heater staying lit. There is help for you to deal with this. Please call our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your issue with your heater not staying lit.

Dec 27, 2023

BTE

1 out of 5 stars review

Verified Purchase

Bummed

Does not stay ignites

Helpful?

reply from ChantUSA

Hi BTE, this is not good news to hear. We can save you a lot of trouble by calling 1 855 242 6887. They will resolve your problem. We appreciate your business.

May 25, 2024

Disappointed

1 out of 5 stars review

Good...For almost 2 months! Month 3 - Useless!

Would give "0" stars if I could. Worked for about 2 months and then would not stay lit. Will turn on but then cut off after a minute or less. VERY frustrating. First thought it was an issue with the gas. Replaced gas tank and issue remains. We have another version of this heater (not members mark) that we have had for 4 years and counting.

Helpful?

reply from ChantUSA

Hi Disappointed, we are so sorry to hear about your problem with our heater. All Member's Mark products come with a money back guarantee should you not be satisfied. As an alternative to returning the heater, you could call our toll-free phone number for free parts and service at 1 855 242 6887. This will eliminate you having to return the heater, as I am positive they can help you.

Feb 25, 2023

Stacey Russell

2 out of 5 stars review

Verified Purchase

Damaged upon arrival

The product it self works fine, but the parts were damaged upon arrival. Needed it for the Super Bowl.

Helpful?

reply from ChantUSA

Hello Stacey, we’re very sorry to hear that some parts were damaged with your new heater. We are also sorry that this happened during your Super Bowl party. You can call our customer service center at 1 855 242 6887. They will do their best to offer you some assistance with resolving your issue. Once again, we are sorry for your troubles and we thank you for your purchase!

Jan 30, 2026

DOUGLAS

3 out of 5 stars review

My top was damaged. Is there any way to replace the top shield?

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Feb 16, 2026

Phil

1 out of 5 stars review

Pilot light goes out. Buy better brand

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