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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,100 ratings1,064 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (171)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (31)

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Showing 31-40 of 1,064 reviews
Jul 31, 2024
Reviewer name: Mama of 4 Kealii
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My son Loves it

My so. Isvery little for a5 year old nits a perfect fit nottoo big n notto small n he loves sharks n the color blue

Helpful?6RF9XOPJYJQF13620615515
Oct 10, 2025
Reviewer name: Kira
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lunchbox to the rescue

I work with alot of people and one mini fridge to cram our lunches into. This lunchbox allows me to skip the fridge drama because i can keep it on my desk til lunch.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Sep 9, 2026
Reviewer name: jv718
4 out of 5 stars
4 out of 5 stars review

Ice pack not replaceable; otherwise good product

Works well. A little hard to close. The ice pack is NOT dishwasher safe. My husband put it in the dishwasher and it warped. It's been impossible to find a replacement in the right size, compatible with Chill Max.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Jun 4, 2026
Reviewer name: missyk5
1 out of 5 stars
1 out of 5 stars review

Do not buy!

Tray lifts with the lid! I bought two of these for my boys to use on our vacation. Well guess what? I could’t open the dang thing because the trays got stuck with the lid and won’t open. I packed fruits and snacks to the beach never got to eat them. My husband had to force it to open when we got back to the hotel.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hi Missyk5, We appreciate you taking the time to leave a review. We’re sorry to hear about the difficulties you're experiencing with your new Bentgo Chill Mini ice trays and opening/closing the containers. We want to make sure your son’s lunch boxes are working as intended, and we’d love the chance to troubleshoot this with you. Your feedback helps us understand where we can improve, and we want to help ensure your product works the way it should. Please note because the Chill Mini is leakproof, closing the lid while food is still hot can create pressure that makes it harder to open, letting food cool slightly before sealing helps prevent this. All Bentgo products are covered by our warranty, and we’re happy to assist with replacements or guidance on care and usage to help resolve the issue. Please reach out to us at support@bentgo.com or 657-275-3738. Having your order information ready will help us get things resolved quickly. Thank you for bringing this to our attention. Thank you, Jessica Bentgo Customer Support

Jun 17, 2026
Reviewer name: Wildb0yzmom
5 out of 5 stars
5 out of 5 stars review

Works great for my little guy, reusing next year.

We have had the fossil backpack for 2 years now. My son has used it for pre-k and kindergarten. It has held up through all of his adventures. He is a tiny guy, so the backpack looks huge on him but with the buckle in the front, he manages it just fine. The extra padded straps give him comfort for carrying heavy loads. Which is usually just extra clothes. His folder does get bent a little, so when he gets into higher grades and has to carry more books, it may not fit well. But for now, it works great for us. It has been reliable and functional for the last 2 years. We will be reusing it next year as well. The lunch box compartment on the bottom really helps him have less to carry, which is important. It is also big enough to throw in extra snacks that will not fit in the lunchbox. They do occasionally get squished as there is no support on the bottom but they are just extra snacks and he doesn't mind. We really love this booking.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Jul 5, 2026
Reviewer name: Vonz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect

I love it, it’s the perfect size for his chilled snacks

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Feb 15, 2026
Reviewer name: katherinemv
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great!

It’s really nice and functional. I absolutely love the color.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
May 22, 2026
Reviewer name: Lauren
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

Keeps food cold all day! A little bigger than the snack box

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Nov 21, 2025
Reviewer name: DGold
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great size that holds way more food

The depth is pretty much double from the original and the large compartment is adjustable. Very happy with size and quality.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
May 26, 2026
Reviewer name: Aandy
3 out of 5 stars
3 out of 5 stars review

Great quality, not great for folders.

Wonderful quality. Used the entire school year and held up perfectly. Does not hold a three ring binder well, though. The bag is not deep enough and you have to fight to get the zipper over the corners. Ruins binders/folders.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hi Aandy, Thank you for your review. We’re sorry your experience with your Bentgo backpack wasn’t what you hoped for, we always want our customers to enjoy every item they purchase. All Bentgo products are backed by our warranty, and we’re happy to help with a replacement, tips, or guidance to get the best use from your product. Your feedback also helps us continue improving. Please contact us directly at support@bentgo.com or 657-275-3738, and having your order information handy will allow us to assist you quickly. Thanks again for letting us know, we appreciate the opportunity to make things right. Thank you, Jessica Bentgo Customer Support