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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,072 ratings1,036 reviews
  1. 5 stars73% (778)
  2. 4 stars15% (166)
  3. 3 stars7% (75)
  4. 2 stars3% (27)
  5. 1 star2% (26)

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Showing 41-50 of 1,036 reviews
Sep 17, 2025
J. White
5 out of 5 stars review

Verified Purchase

Best investment for kids lunch

It’s nifty and cute. It’s durable and the included ice mold for the bottom is amazing. 10/10 recommend and it’s easy to open. My 5 year old loves it.

Review from Bentgo
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Nov 21, 2025
DGold
5 out of 5 stars review

Verified Purchase

Great size that holds way more food

The depth is pretty much double from the original and the large compartment is adjustable. Very happy with size and quality.

Review from Bentgo
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Sep 17, 2021
Angie G
5 out of 5 stars review

Verified Purchase

Great Lunch Box

I love this lunch box! It keeps my son's lunch cool without needing to add additional freezer icepack. It comes with an extra tray that you put in the freezer overnight if you want to keep the food cold. The tray fits perfectly at the bottom and that's all you need. I love the sleek look and the fact that it's spill-proof is icing on the cake.

Review from Bentgo
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Feb 9, 2022
Eliz. C.
5 out of 5 stars review

Verified Purchase

Great size for little ones, very sturdy

My daughter was given one of these as a gift and we loved it so much we bought more! They are a great size for kids and close securely so they can be bounced around in a backpack with no problem. My kids love getting a little variety tray for their lunch and it makes it super easy for the daycare teachers!

Review from Bentgo
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Mar 29, 2022
Sophia C
4 out of 5 stars review

Verified Purchase

Backpack is awesome...but some issues we found

Almost perfect, but a few issues I have come across. Overall, the lunch bag portion works... literally if it is a Bentgo product being used! If you need to use an ice box and use a box that is thicker, it gets rather cozy. Another thing is even when using the Bentgo boxes in the lunch bag area, the zipper tends to snag on the plastic materials. Not sure if it's a QA issue with mine. Overall, my little girl loves this backpack. We tried it out on a long weekend trip and she looks forward to using it when she starts Kindergarten and continues to bring her lunch with her.

Review from Bentgo
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Jun 14, 2023
Dr mom
5 out of 5 stars review

Verified Purchase

The best lunch boxes!

We love our Bentgo Chill lunch boxes. We have 4! And two of the snack containers. They hold up so well to my two rough and tumble kiddos. We use them for school, picnics, road trips and more. I recommend them to all my friends. If you’re hesitant on the price tag know it’s worth it. You don’t have to replace these constantly like cheaper brands. They are well built and worth every dollar.

Review from Bentgo
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Aug 18, 2022
KLDR
4 out of 5 stars review

Verified Purchase

Nice but huge

Seems like a great backpack but I just want everyone to know it is huge. Way too big for a preschooler or even kindergarten I would think. Probably the attached lunchbox that puts it over the edge but just consider that. Otherwise quality seems fine.

Review from Bentgo
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Aug 16, 2022
Jennifer1
3 out of 5 stars review

Verified Purchase

Not quite what we expected.

We got these hoping we could get away with not having to use an ice pack (because we know they would get lost). Unfortunately they don't stay as cold as expected. The inserts don't stack nicely like the original ones when storing them. Also, I would have liked if they opened completely like the other ones. The pros would be the clasp seems more durable and the compartments sizes are better for bigger kids. It fits nicely in the Bentgo backpack which thankfully has a zippered compartment where we put another ice pack they can't lose. Overall it's a great little lunchbox, I think I just got so used to the old ones it will take some time to adjust.

Review from Bentgo
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May 23, 2025
Lisa S.
3 out of 5 stars review

Verified Purchase

Easier opening and closing

Excellent quality and very well-made. Beautiful color choices. I wish it were easier to open and close for younger kids. I have a 6 year old grandchild who I bought this for uses this box and loves it however, she does have trouble that’s so much with opening, but in closing it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hi Lisa, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Chill Lunch Box being hard to open and close. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Aug 18, 2023
Robin
5 out of 5 stars review

Verified Purchase

Excellent quality.

Bentgo really thought of everything when it comes to the design of this backpack. There’s a thought about every component from the space for the water bottle and the bungee to keep it in place to the space below for an ice pack. I couldn’t recommend this backpack more. The lunch box keeps everything cool/warm and the compartments keep foods separate perfectly. The quality is through the roof. Money well spent. We got the sports themed combo and the colors are vibrant and I can tell this will wash beautifully.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515