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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,064 ratings1,028 reviews
  1. 5 stars73% (775)
  2. 4 stars16% (165)
  3. 3 stars7% (73)
  4. 2 stars2% (26)
  5. 1 star2% (25)

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Showing 21-30 of 1,028 reviews
Sep 9, 2025
Happy Momma
5 out of 5 stars review

Verified Purchase

First time w/Bentgo!

My daughter started Kindergarten and she liked the bento boxes. I was looking how to keep bento boxes cold and I saw that it had a freezer part. We love it. It’s dishwasher safe and easy to use!

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Aug 19, 2025
Kim M.
1 out of 5 stars review

Verified Purchase

Disappointed

I ordered this one because it has an ice pack that should keep things cold, but it doesn’t seem to stay cold very long. I am trying to avoid plastic bags, but this isn’t what I expected

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hi Kim M., We’re sorry to hear the ice pack in your Bentgo Chill Kids Lunch Box didn’t keep food as cold as expected. Here’s a quick tip that may help: for best results, we recommend placing the ice pack in the freezer overnight (at least 6–8 hours) before use and packing the lunch box in an insulated bag to help maintain the cool temperature longer. We’ll also be reaching out to you directly to offer additional support. In the meantime, please feel free to contact us at support@bentgo.com or 714-668-0300 so we can help make this right. Thank you, Jessica Bentgo Customer Support

Aug 6, 2025
Jacqueline
5 out of 5 stars review

Verified Purchase

Preschool Must Have!

Beautiful! I bought this for my preschool daughter for the new school year and opt to have it personalized. Its absolutely beautiful! I can't wait for her to use on the first day of preschool.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Sep 17, 2025
Breanne H.
5 out of 5 stars review

Verified Purchase

Great for Kids Lunches

The lunchbox stays cold for my sons lunch and seals really well if he takes something like carrots and ranch. And despite it sealing well it is still easy to open for little hands.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Feb 15, 2026
katherinemv
5 out of 5 stars review

Verified Purchase

Great!

It’s really nice and functional. I absolutely love the color.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Jan 21, 2026
Christena
5 out of 5 stars review

Verified Purchase

Bentgo child lunch box 👍🏼

The product is excellent to keep fresh until school lunch break.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Sep 14, 2025
KRIS
3 out of 5 stars review

Verified Purchase

Smaller than expected

Its small, even for younger children. I wish the dividers were adjustable or just more space was available, cant fit a 1/2 sandwich

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Sep 17, 2025
J. White
5 out of 5 stars review

Verified Purchase

Best investment for kids lunch

It’s nifty and cute. It’s durable and the included ice mold for the bottom is amazing. 10/10 recommend and it’s easy to open. My 5 year old loves it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Jul 22, 2025
Atme
5 out of 5 stars review

Verified Purchase

Backpack

My son truly loved the car print ! He saw it when we opened the box and did not want to take the backpack off

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Aug 15, 2025
PiggyM
2 out of 5 stars review

Verified Purchase

Disappointed

Pretty disappointed in the product — it only stays cool for about an hour. Hard to take apart, and the ice tray always gets stuck.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hello! We’re sorry to hear about your experience with your Bentgo Chill Mini Lunch Box. The ice tray should release easily, and it should help keep food cool for much longer than an hour, so we’d love the chance to troubleshoot and make this right for you. Please reach out to our team directly—we’re here to help find a solution that works better for your needs. You can contact us at support@bentgo.com or by phone at (714) 668-0300. Thank you, Jessica Bentgo Customer Support