This backpack is way too small for a kindergartener or first grader—I couldn’t even fit a standard binder inside. The design idea is good, but it’s just not practical. What’s really frustrating is that returns aren’t free and are such a hassle, so I’m stuck keeping it even though it doesn’t work for us.

These are so nice for our kids. We pack a lot of lunches and this box allows us to pack multiple items and only dirty one dish. Love the ice pack being inside of it but the reason for 4 stars is that it doesn’t keep everything as cold as our kids would like it.

My new 9th-grader didn't want to take a traditional lunch box to school this year, so I searched online and found this one. We originally didn't consider it because it's a "kids" box, but the adult version offered does not have the removable freezer tray, which she needed to keep certain things cold. So we went back to the Kids Chill and chose the gray color, which toned down the "kid" factor. Upon arrival, it doesn't look like a kids box at all - it's very stylish. It does get a little heavy with the freezer tray in, but that's to be expected. Still way more compact than a lunch box. Only complaint is when she put yogurt in one of the compartments, it leaked over into the neighboring compartments; not a biggie but we won't be putting anything that liquid-y in again. Overall great product, especially for the price!

The bag is of great quality and is as pictured. It feels very sturdy and my son is in love with the design. He will be using it when he commences school in September and it is spacious enough for all the materials and supplies he will need to transport.

I love the Bentgo Kids Chill Lunch Box - it seems to be locked-tight so food does not move from one section to the other while closed. The chill pack works great to keep everything cool until lunch. I appreciate that the compartmentalized tray can be put in the dishwasher, but PLEASE, please make the outer shell dishwasher safe, as well! The inside top of the outer shell is hand-wash only and it gets very messy from all of the foods touching the top/lid. It is very hard/awkward to wash with the hinge and clasp there.

Seal is great, easy to open to open and close for my child. Enough spaces for a variety of foods. It stays cold for a bit but my son says by lunch time his food is only a little cold so I worry about parking anything like cheese or yogurt :/ also I wish it was just a little bigger , and that there was adult size chill boxes for me! Over all a good product only BIG improvement I would say is a longer chilled ice pack. :)

This is the best lunch box ever, previously we used the same but bigger for 2 school years. The quality is top! My son loves it. We live in California and it's too hot sometimes for carrying sandwiches without ice pack. With this box my son has a healthy and fresh lunch every day. I also paid it with the snacks box. They both perfectly fit a bentgo lunch bag!

Quality product at an okay value. Freezer (Ice box) part thaws out quick, but does the job for the hour or two needed. Shipping (actual getting the product to be shipped) took forever (7 business days), then it takes another 3-4 business days for it to be picked up and hit the shipping carrier.

My children had a non ice pack model that lasted for 3 years and was used daily. We purchased these for this school year. It is difficult to close and open. My first grader was able to independently open and close the other model and now she has to ask for help daily. Not the independence I want to foster. I appreciate that the ice pack can be reused, but I wouldn’t purchase again…especially for the price.

Very high-quality nice lunchbox. My only complaint is that it’s not big enough. I have a kindergarten, and it’s hard for me to fit the food for his lunch in the compartments. Would be ideal if it were one or 2 inches bigger. For example, for me to put a sandwich in the lunchbox, I have to cut some of the bread off in order for it to fit.