Hello. Thank you for sharing what happened with your LG Dryer. We understand how important it is for a new unit to run smoothly, and getting a vent‑clog message when the vent is clear can definitely interrupt your laundry routine. This alert can be triggered by airflow readings, installation factors, or a sensor that may need a closer look, and reviewing the specifics of your model will help us guide you properly. You can send us an email at lgdigitalcare@lg.sprinklrsupport.com should you need any further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-proper-venting-and-installation-tips--1384530313229 ^James

Hi Kelly, we understand and appreciate you sharing your experience with your LG 7.3 cu ft Ultra Large High Efficiency Electric Dryer DLE7000W. It’s great to hear that after a month of use, both your new LG washer and dryer are keeping you happy and delivering the clean, reliable results you were hoping for. That kind of consistency is exactly what we aim for with this pair. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich