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Customer reviews for Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation for
Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation
4.7 out of 5 stars
stars763 ratings727 reviews
  1. 5 stars82% (624)
  2. 4 stars14% (108)
  3. 3 stars2% (14)
  4. 2 stars1% (9)
  5. 1 star1% (8)
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Showing 81-90 of 727 reviews
Aug 23, 2019
Tom
5 out of 5 stars review

Verified Purchase

Great Value, Quality Product

Very good quality cedar wood and hardware with this kit. With moderate skills, you can assemble in one day. The pergola was delivered to my driveway in two long boxes. A nice looking product after assembly. If you are going to seal or add another coat of stain, doing so before assembly makes the project easier.

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Sep 24, 2017
MG
5 out of 5 stars review

Verified Purchase

Great Pergola!

My husband and I put this up over a weekend with a little help from the neighbor. I would be careful following dimensions for the holes on here. I'm sure people are trying to be helpful, but when I took out the manual, the hole distances were different and had to re-dig holes. I would recommend buying better cement screws if putting in cement.

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Apr 23, 2019
lakelife
5 out of 5 stars review

Verified Purchase

14 X 10 Pergola

So glad we purchased this Pergola. Quality is great and overall Pergola is substantial in size. Husband and I assembled ourselves - easier than we thought using the BILT App (as suggested by Backyard Discovery). 14 X 10 Pergola really transformed our Backyard into an Oasis, we are really enjoying having it. We recommend this product without any hesitation.

Review from backyarddiscovery.com
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Jul 6, 2023
Gillespie Family
5 out of 5 stars review

Verified Purchase

Solidly Constructed - SO IMPRESSED!

We bought the 16x12 Beaumont Pergola for our back patio area and we are so pleased with the ease of construction and the quality of the lumber and hardware used to construct it. Our order was delivered ahead of the estimated time and the staff delivering it were very accommodating and professional. The pergola is built of super sturdy, heavy materials and will be going no where for a very, very long time. It's perfectly beautiful and adds so much charm and character to our backyard. We now have a cozy place to entertain and just relax. We've recommended this product to many of our friends and family already! I promise you won't be disappointed if you purchase this product for yourself.

Review from backyarddiscovery.com
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Apr 5, 2021
Peggy
4 out of 5 stars review

Verified Purchase

Nice and easy set up

This is a nice pergola but I am having difficulty getting my installation money back since they couldn’t come for over a month after I ordered and they don’t anchor it down; So what would be the point to have them build it. Wish me luck getting my installation fee back!

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Jun 21, 2020
Carlo B
5 out of 5 stars review

Verified Purchase

New Pergola for BBQing with family and friends.

Hi and I'm happy with the pergola. All came out well, I had my son in law and a friend put it together, definitely one needs two persons to do it. I'm in South Florida, where hurricanes are a normal and though we have not been hit by a biggie in a few years, every year we do get one, so we drilled down some sort of anchors and if it comes, we will tighten the poles and some of the cross-bars with adjustable wraps. Finally I will try to paint it with wood protection, Winmax I think it's called, every year. Ah, I'm also going to have a manually retractable Canvas roof built because the sun is burning hence difficult to enjoy in the afternoons. I'm happy and the Pergola is on top of a cement slab in my backyard, not on grass. I recommend it!

Review from backyarddiscovery.com
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Aug 12, 2019
djhhondo
5 out of 5 stars review

Verified Purchase

Solid Pergola

Very happy with finished product, wood was not warped or bowed, straight forward assembly. Was able to assemble with one person, but two recommended when two sides are brought to vertical and until first crossbeam installed to hold sides stable I sealed all wood before assembly by using a roller. A couple bolts cross-threaded, but extra hardware provided, so no problems. Would buy product again.

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Jul 3, 2017
Carolyrr
4 out of 5 stars review

Verified Purchase

Looks great

Bought this on sale at terrific price. Husband put it together by himself in 3 evenings after work (so he could work in shade). Went up beautifully. Added a sun shade on top. I am practically living on my deck now. Only problem I had was it got a small chip in a post during shipping. And a mess up from shipper delivering my pergola to wrong address. But that doesn't take away from how satisfied I am with my shade!

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Aug 3, 2017
vbkkasper
4 out of 5 stars review

Verified Purchase

Beware of Shipping

Love the Pergola however the shipping company destroyed the bottom of the box and put a pallet on it so we would not see and refuse shipping. When the insolation guys came they turned the box over and showed all the destroyed pieces. When it was delivered they they handed me 5 loose parts and said they were extras. They were not extra they were from the box. The guys installing were able to call and get replacement parts. This is now going to take another month till it is finally delivered and installed. The Sam's Club customer service was not very helpful. The lady on the phone had no idea what to do and the supervisor was just as bad. Will never buy something from Sam's Club that requires shipping.

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Jul 28, 2017
gldnhntr
1 out of 5 stars review

Verified Purchase

bad product

they use cheap wood

Helpful?6ET81GIWCYV813620410826
reply from Supplier Response

Our sets come with a 5 year pro-rated warranty on them. And you can review the warranty in the back of the instruction book. Also please review the maintenance instructions in the front of the book. Following the maintenance for the set will help the set last. If you need any parts or have any questions or concerns please contact us at customerserv@backyarddiscovery.com.