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Customer reviews for Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation for
Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation
4.7 out of 5 stars
stars
787 ratings751 reviews
  1. 5 stars82% (645)
  2. 4 stars14% (110)
  3. 3 stars2% (14)
  4. 2 stars1% (9)
  5. 1 star1% (9)

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Showing 81-90 of 751 reviews
May 26, 2017
Reviewer name: Lexi
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Looks great!

Just put up 4 days ago and received it's christening the next day with 2 days of on off heavy rains. Looks terrific. Only issue I had was with the sealer. Used the One Time and it took several days for it to sink in and dry and some places did not absorb. I had 2 guys put it together...took under 4 hours. Although in the home improvement biz for a very long time, this is the first time they put up a kit. They were quite impressed and plan to offer it to their other customers. Being white cedar from China, I'm curious to see how long it holds up to the coastal Carolina winds and sun.

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Jun 23, 2022
Reviewer name: Retired in WI
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outstanding Customer Support Makes the Difference

This company has been excellent to do business with...very responsive to questions and superior customer support for installation. The Pergola was easy to assemble with clear instructions, and with pieces that were milled and pre-drilled correctly at every step. All of the hardware came with at least one extra piece. The final product looks great. We did quite a bit of research and found that this product offered excellent value for the price. We could not be more pleased with the company and our end-result.

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Aug 13, 2017
Reviewer name: ummmhmmm
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

pretty straight forward assembly

no special tricks here other than follow the directions! you will likely need to make some "on the fly" adjustments/re-calibrations, as the pieces do not always line up otherwise it took me about 6 hours total over 2 days. the need for a 2nd person really only comes into play when you go to make it stand upright...the rest of the assembly is a one person deal...maybe the helper can hand you supplies to help with efficiency but other than that...no real problems

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Aug 23, 2019
Reviewer name: Tom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Value, Quality Product

Very good quality cedar wood and hardware with this kit. With moderate skills, you can assemble in one day. The pergola was delivered to my driveway in two long boxes. A nice looking product after assembly. If you are going to seal or add another coat of stain, doing so before assembly makes the project easier.

Helpful?1B0SV0HOEYGW13620410826
Aug 23, 2021
Reviewer name: A Happy Customer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good Product, Procedure Need Revision

No wonder this is a best seller. Well made. The posts are solid even though they have cedar panels on the outside and lots of 2x2s inside to make they solid. But you have to use your own judgement in using the manual to fit your own needs. I put up the basic frame first and keep making sure the 4 posts are perfectly straight before the next step. Also, DON'T screw in the 4 braces early, as they suggested in the manual, until the very last step. Because as you take a step to make one post straight, the other posts shift. As careful as I was to make sure I do the braces last, I still had to redo all posts! To lift up the entire structure to secure the post footing with concrete screws is unrealistic because by then the pergola is already too heavy. It is like a table already. Why would you fasten down an 600 lb dining table?

Review from backyarddiscovery.com
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Jul 25, 2017
Reviewer name: Chris
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very nice

My husband put it together by himeself. I love it. The only drawback is I bought it to have some shade over my patio furniture and it does not provide any shade. So now I have to buy some kind of cover to put in the top to get shade. Otherwise it's very well made and makes the backyard look so peaceful next to the pool.

Helpful?1B0SV0HOEYGW13620410826
Aug 21, 2022
Reviewer name: Mark M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Pergola!!!

The pergola is beautiful. The pergola arrived in four boxes. Nothing was damaged, no parts were missing. The setup instructions were easy to follow, Sine the pergola is made from cedar the individual parts are not overly heavy. My wife and I set this up in a day. We couldn’t be happier. I would recommend this to anyone looking for a pergola.

Review from backyarddiscovery.com
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Apr 17, 2017
Reviewer name: Shar
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I love it!

I bought the pergola about a month ago and planned to put it together right away. Then we had snow! The pergola was safe in its boxes in garage. When we finally got to it; we counted all the pieces and inspected for damage/warping etc. We read reviews and hints from others extensively prior to buying. There was some issues, we called the number provided and were treated wonderfully! Replacement pieces came, we sealed each piece and were ready to build. Then ran into another problem with the hardware. Again called the service line and replacements were here within days. The pergola is now mostly build as we are having some landscaping done but looks fabulous as it awaits to be moved to it's final place. Please note the instructions could be better. A video would be awesome. No issues so far with alignment but we made sure it was square. (Read reviews). If you have issues the company is very helpful! If you are hiring someone to build it, you may want to find one the company recommends.

Helpful?1B0SV0HOEYGW13620410826
May 10, 2021
Reviewer name: Mike Geers
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The pergola - on time -with easy assembly

The package was delivered on the day promised. It was put in our driveway so we opened the boxes an carried the parts to the back yard, which was supper easy since the parts are light and sturdy. My 16 year old grandson did most of the work because I am limited on how much I can lift over my head. We did the assembly is less than a day and it looks great and really sets off our concrete patio. to

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Jul 5, 2017
Reviewer name: Don
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to assemble.

I bought this a month ago and assembled it with very little help. My wife helped me with the tape measure laying out the post locations. I assembled the two narrow end sections then my wife and daughter helped holding them upright as I added the longer beams. I added the rafters myself. Took about a day to complete. The only drilling I needed to do was on the 2 x 2 runners on the very top. Many of the holes were predrilled in the wrong location. I installed this on a concrete patio and it is rock solid. I added a Coolaroo fabric sun shade on the top.

Helpful?1B0SV0HOEYGW13620410826