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Customer reviews for Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation for
Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation
4.7 out of 5 stars
stars
787 ratings751 reviews
  1. 5 stars82% (645)
  2. 4 stars14% (110)
  3. 3 stars2% (14)
  4. 2 stars1% (9)
  5. 1 star1% (9)

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Showing 71-80 of 751 reviews
Jul 31, 2020
Reviewer name: DiartB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent value and service

The kit was delivered to our driveway earlier that expected. We like the quality of the product and attention to detail. We hired someone to put it together and he was impressed with the thorough instructions and accuracy. One of the braces split when being installed. I called for a replacement and had it in a short time. Very helpful and friendly customer service. Our friends are impressed at the quality and price. So are we!

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Jul 12, 2023
Reviewer name: Perry 397
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wifey Absolutely Loves it.

I purchased this Pergola as a Mother's Day gift. I had a unique size area where every Pergola was either too big or much too small. After reviewing the online plans, I determined with my basic construction knowledge and tools that I could modify the 10' X 12' Pergola slightly smaller to fit my area. Even without modifications, this Pergola was good quality and easy to install. I would definitely recommend this to other buyers.

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Jun 18, 2019
Reviewer name: Mohare
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy Breezy

I bought this over the 2019 Memorial day weekend which included free shipping as part of the special. It was delivered withing 10 business days, in long boxes. Boxes are heavy, need two strong people to lift. I was able to assemble the pergola within four hours. It really adds visual depth to my patio, ties the house in nicely to the yard and provides great shade. I will be adding a canvas piece to the side for additional UV protection but overall I would definitely recommend this product.

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Jun 23, 2020
Reviewer name: Patty0901
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A slice of Tuscany in our back yard LOVE it.....

I did a lot of research before i purchased my Pergola and everything came back to backyard discovery. We are VERY happy with our purchase from the start even ordering during COVID they were very responsive. We had two damaged boards and i made a call and those boards were fedex'd to me right away in great heavy duty cardboard packaging. We assembled ourselves we did have some tall men helping to hold things up until we made sure everything was square. Great instructions. I recommend water sealing BEFORE you put it looks absolutely beautiful and i would think much easier before its up. Overall VERY happy with every aspect really enjoying our new back yard!!!

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Jun 12, 2019
Reviewer name: Stevo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great time saver

[This review was collected as part of a promotion.] I normally don’t write reviews but I just wanted to let other people know that this pergola went together great. It took about 4 hours for me and my brother to complete this pergola! Just buy it u will love it!!!!!!!

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Apr 12, 2020
Reviewer name: RichS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quaility of product and component precision.

Pleasantly surprised by the accuracy and condition of the contents of the shipped pergola. No missing parts and all components were in excellent condition. For such a large amount of wooden parts I expected to find some pieces in either warped or cracked condition. However every thing was in great shape and all parts fit as designed. No holes were miss aligned and all hardware worked as designed.

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Jul 15, 2020
Reviewer name: TeacherMom
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great-looking pergola!

Very nice-looking pergola! Assembly was a little tricky, but was accomplished in about six hours. There were a few aspects that we felt could have been better designed to make assembly easier and make the final product look cleaner/neater, but overall we were very happy with how wonderful it makes our patio look!

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Jul 25, 2022
Reviewer name: Kylej
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great value and quite pleased

We are very happy with this purchase except a couple small items. Instructions were very good. One thing I noticed is that the instructions from the BILT app are a little backwards compared to the printed instructions. One would have a board right side up and the other would have it right side down. Fine, as long as you stick to one set of directions. Everything lined up very nicely except for a couple corbels and most of the 2x2's on top. I would say that only 25% of the 2x2 holes lined up, but not sure if there is a way to improve that. Most of the lumber was surprisingly straight except for the 2x2s, especially the posts!

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Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Aug 23, 2023
Reviewer name: RoseCost
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Pergola!

We looked at many different pergolas before deciding to go with this. It is absolutely perfect for our back yard. It is sturdy, and I have no doubt that it will be able to withstand all the weather elements. We did stain it before we put it together as was suggested. Family and friends have asked where they can buy one too! Shipping and delivery was easy, the delivery company that delivered the boxes were very nice and made sure it was away from the road.

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Feb 24, 2017
Reviewer name: Mike L
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Long write up but hopefully helpful

Don't usually do this but the directions are not great so thought this might help. Product came on a pallet in two boxes....all parts received and no damage noted. Two of the joists were warped but that can be corrected as indicated below. Most of this assembly can be done with one helper. Steps 1 + 2: Hold off on these until completing Steps 3 + 4. The angle braces get in the way when attaching the joists to the pergola posts. Wound up taking them off. Steps 3 + 4: This is where a third set of hands comes in handy. The 7 1/4 screws are barely long enough to get through the two joists and the post, hence the reason to remove the angle braces first (from Steps 1 + 2 above). Two of the joists have a series of holes in the top so make sure they are facing up and on the outside. Once you get the four posts attached to the joists (tough if you don't have that 3rd set of hands), you can easily install the 4 long and 4 short angle braces and secure them to the posts with the lag screws. Plumb everything square and lock it in at this point. Note: Our pergola is freestanding and over an above ground spa, so at this point, due to weight considerations, we moved it to its permanent location, completed Step 13, realigned, secured, and sent the 3rd set of hands (my wife) back into the house to avoid further conflict. Steps 5 through 8: Simple and straightforward...attaching the joist ends to the joists. One thing to note not in the instructions - four of the joist ends have holes in the top (D7s) so make sure to identify them. There are no markings on the parts. Step 9: Don't worry if any of the slotted joists are warped as you can correct that in Step 10. Just secure them as indicated. Step 10: Purlins have predrilled holes in them so just line up your first set and secure. Fit the long purlin angle end under the short purlin angle end to give a cleaner finish. Step 11 + 12: Final Steps on our install. Make sure to do a lot of measuring as not all the purlins are perfectly straight and you want the finished product to be. Additionally, this is where you are able to straighten any slotted joists that may have arrived warped by bending the joist straight (difficult) and securing in place to the purlin(s). Final notes: The hardware is not great but workable and extra is provided. You may find you need to widen some of the predrilled holes. Also had two holes predrilled on the wrong end of one of the angle braces but easily correctable. Finally, held off on water sealing due to overnight temperatures dropping below optimal, but will do so in the spring,. Bottom line...directions and hardware are the only drawbacks but neither insurmountable. Really sharp looking finished product and sets off the area we put it in nicely. Happy with the purchase. Good luck.

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826