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Customer reviews for Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation for
Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation
4.7 out of 5 stars
stars
787 ratings751 reviews
  1. 5 stars82% (645)
  2. 4 stars14% (110)
  3. 3 stars2% (14)
  4. 2 stars1% (9)
  5. 1 star1% (9)

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Showing 91-100 of 751 reviews
May 10, 2021
Reviewer name: Mike Geers
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The pergola - on time -with easy assembly

The package was delivered on the day promised. It was put in our driveway so we opened the boxes an carried the parts to the back yard, which was supper easy since the parts are light and sturdy. My 16 year old grandson did most of the work because I am limited on how much I can lift over my head. We did the assembly is less than a day and it looks great and really sets off our concrete patio. to

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Apr 5, 2021
Reviewer name: Peggy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice and easy set up

This is a nice pergola but I am having difficulty getting my installation money back since they couldn’t come for over a month after I ordered and they don’t anchor it down; So what would be the point to have them build it. Wish me luck getting my installation fee back!

Helpful?1B0SV0HOEYGW13620410826
Apr 28, 2022
Reviewer name: Happy happy customer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product and quality

I love love love love love love love love my new pergola backyard discoveries you are a dream maker with great products I would recommend this to anyone and I went through a contractor referred by backyard discoveries to put together that was the best choice I made money well spent enjoying and loving my new addition to my home.

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Aug 14, 2020
Reviewer name: JT Lenny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sharp looking pergola

The seller stated we would receive the pergola within 10 to 17 days from order date and we received it on the 10th day. The men who delivered it did a great job and actually carried it into our garage and I'm glad they did because the 2 boxes were quite heavy. The assembly instructions were good, but the hardware not so good. We had to spray WD-40 on the nuts and bolts or else they would bind. I'm not sure why they designed then top support beams in 2 pieces, it would have made more sense if it was 1 piece, and assembly would have gone a lot quicker. Overall it took 3 of us about 4 hours to assemble it and it looks very nice. We are very satisfied with our purchase.

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Jul 9, 2018
Reviewer name: Kirkt11
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exceeded Expectations!

I bought the 14X10 Pergola kit to add shade and structure to our pool area in our newly purchased home. Two big boxes arrived on Thursday and after 2 mornings of work, we were done! Very happy with the quality of the materials, however my helper and I could improve our reading and observation skills. Most everything was pre-drilled so no math or measuring needed (even though we did until we discovered the holes). Sealer and 8X10 shade cloth are next - necessary for Texas summer. Love it!

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Aug 13, 2017
Reviewer name: ummmhmmm
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

pretty straight forward assembly

no special tricks here other than follow the directions! you will likely need to make some "on the fly" adjustments/re-calibrations, as the pieces do not always line up otherwise it took me about 6 hours total over 2 days. the need for a 2nd person really only comes into play when you go to make it stand upright...the rest of the assembly is a one person deal...maybe the helper can hand you supplies to help with efficiency but other than that...no real problems

Helpful?1B0SV0HOEYGW13620410826
Jun 29, 2022
Reviewer name: Dwight
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy with our pergola and the service!

The Pergola was delivered on time and the delivery people were very helpful with placing the boxes in our driveway so we could get to them. The boxes were in good condition and so was the contents. We assembled the pergola and are happy with the results..

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Jul 3, 2017
Reviewer name: Carolyrr
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Looks great

Bought this on sale at terrific price. Husband put it together by himself in 3 evenings after work (so he could work in shade). Went up beautifully. Added a sun shade on top. I am practically living on my deck now. Only problem I had was it got a small chip in a post during shipping. And a mess up from shipper delivering my pergola to wrong address. But that doesn't take away from how satisfied I am with my shade!

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Jun 6, 2023
Reviewer name: Sayleue
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful pergola

We bought the 16x20 Beaumont pergola a month or so ago and have been so happy with our decision. It shipped pretty quickly and arrived in great condition. We were missing one of the included tools and they overnighted it to us. Amazing customer service! We would recommend downloading the app for the assembly instructions because you can see the parts/boards in 3d and look at them closer. My husband, my 14 year old son and I worked together to assemble it. It took us a total of probably 8-9 hours or so to complete. My husband actually did the top part by himself or it may have been even quicker. The quality is excellent and we are super happy with how everything turned out!

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Jul 2, 2018
Reviewer name: Bonnie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

easy assembly (kinda)

Assembly was not too bad. Will take more than two people for some parts of it it. You will need a ladder and a screw gun/driver, all other tools are in the box. The directions were pretty easy, but you have to pay attention, and put your carpentry/measuring skills to work. It will take the better part of an afternoon. All the hardware parts were there plus a few extra. I did not anchor mine to the ground, its free-standing on my patio. Makes plenty of shade, which is the point. I am very happy with the finished product.

Helpful?1B0SV0HOEYGW13620410826