Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation for
Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation
4.7 out of 5 stars
stars
776 ratings740 reviews
  1. 5 stars82% (636)
  2. 4 stars14% (109)
  3. 3 stars2% (14)
  4. 2 stars1% (9)
  5. 1 star1% (8)

Member photos

  • +543 images
Sort by |
Showing 241-250 of 740 reviews
Apr 21, 2019
MCru54
3 out of 5 stars review

Verified Purchase

Nice appearance/direction are about useless

Appearance is nice. The pre cut wood does not align, the holes are not drilled all the way and the directions are about as useless as I’ve ever seen on any item that needs to put together. Some of the wood is already splintering. I’ve had it for a week and a half

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Jul 25, 2017
Chris
4 out of 5 stars review

Verified Purchase

Very nice

My husband put it together by himeself. I love it. The only drawback is I bought it to have some shade over my patio furniture and it does not provide any shade. So now I have to buy some kind of cover to put in the top to get shade. Otherwise it's very well made and makes the backyard look so peaceful next to the pool.

Helpful?1B0SV0HOEYGW13620410826
Feb 24, 2017
Mike L
5 out of 5 stars review

Verified Purchase

Long write up but hopefully helpful

Don't usually do this but the directions are not great so thought this might help. Product came on a pallet in two boxes....all parts received and no damage noted. Two of the joists were warped but that can be corrected as indicated below. Most of this assembly can be done with one helper. Steps 1 + 2: Hold off on these until completing Steps 3 + 4. The angle braces get in the way when attaching the joists to the pergola posts. Wound up taking them off. Steps 3 + 4: This is where a third set of hands comes in handy. The 7 1/4 screws are barely long enough to get through the two joists and the post, hence the reason to remove the angle braces first (from Steps 1 + 2 above). Two of the joists have a series of holes in the top so make sure they are facing up and on the outside. Once you get the four posts attached to the joists (tough if you don't have that 3rd set of hands), you can easily install the 4 long and 4 short angle braces and secure them to the posts with the lag screws. Plumb everything square and lock it in at this point. Note: Our pergola is freestanding and over an above ground spa, so at this point, due to weight considerations, we moved it to its permanent location, completed Step 13, realigned, secured, and sent the 3rd set of hands (my wife) back into the house to avoid further conflict. Steps 5 through 8: Simple and straightforward...attaching the joist ends to the joists. One thing to note not in the instructions - four of the joist ends have holes in the top (D7s) so make sure to identify them. There are no markings on the parts. Step 9: Don't worry if any of the slotted joists are warped as you can correct that in Step 10. Just secure them as indicated. Step 10: Purlins have predrilled holes in them so just line up your first set and secure. Fit the long purlin angle end under the short purlin angle end to give a cleaner finish. Step 11 + 12: Final Steps on our install. Make sure to do a lot of measuring as not all the purlins are perfectly straight and you want the finished product to be. Additionally, this is where you are able to straighten any slotted joists that may have arrived warped by bending the joist straight (difficult) and securing in place to the purlin(s). Final notes: The hardware is not great but workable and extra is provided. You may find you need to widen some of the predrilled holes. Also had two holes predrilled on the wrong end of one of the angle braces but easily correctable. Finally, held off on water sealing due to overnight temperatures dropping below optimal, but will do so in the spring,. Bottom line...directions and hardware are the only drawbacks but neither insurmountable. Really sharp looking finished product and sets off the area we put it in nicely. Happy with the purchase. Good luck.

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Aug 7, 2020
Devika
5 out of 5 stars review

Verified Purchase

Great pergola!

We are very happy with this pergola! My husband, who is very handy, was able to assemble the pergola by himself over two days (not sure this would have been the case with a larger structure). Instructions for assembly were clear and well organized. Highly recommend!

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
May 23, 2018
Mare
4 out of 5 stars review

Verified Purchase

Very nice quality Cedar Pergola

I ordered this from Sams club, delivery went smoothly and driver notified me when he was on his way. It comes in 2 very large boxes which he put in my garage. I sealed the pieces prior to setting it together. (Highly recommend this done before assembly) My 2 daughters and I were able to assemble the Pergola in 2 evenings. (aprox 7 hours) The instructions were easy to follow and the kit fit together nicely. I had a few warped pieces on the top but not a big deal as it is not that noticeable. You will need 4 adults to move into place once assembled as it's extremely heavy and I didn't want to crack, twist or wreck anything.

Helpful?1B0SV0HOEYGW13620410826
Jun 29, 2022
Dwight
5 out of 5 stars review

Verified Purchase

Happy with our pergola and the service!

The Pergola was delivered on time and the delivery people were very helpful with placing the boxes in our driveway so we could get to them. The boxes were in good condition and so was the contents. We assembled the pergola and are happy with the results..

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Jul 28, 2017
gldnhntr
1 out of 5 stars review

Verified Purchase

bad product

they use cheap wood

Helpful?1B0SV0HOEYGW13620410826
reply from Supplier Response

Our sets come with a 5 year pro-rated warranty on them. And you can review the warranty in the back of the instruction book. Also please review the maintenance instructions in the front of the book. Following the maintenance for the set will help the set last. If you need any parts or have any questions or concerns please contact us at customerserv@backyarddiscovery.com.

Jul 6, 2018
Aquila
1 out of 5 stars review

Verified Purchase

Arrived damaged

The pergola arrived damaged and had to be returned

Helpful?1B0SV0HOEYGW13620410826
reply from BYDSales

We understand thing can happen in transit and are always working to improve the system as well as the product warranty will cover any parts that arrive damaged.

Jul 1, 2026
Kdog
5 out of 5 stars review

Great Product - Easy install

Purchased a month ago. After waiting for a landscape project to be completed and applying a protective sealant I installed it a couple days ago. I am 59 yrs old and was able to install in myself. The quality is on par with the cost of the product. I am a woodworker and could have made this myself. Saved a lot of time and money.

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826
Jun 12, 2022
Torey
4 out of 5 stars review

Great product

I love how this pergola turned out. It took me and one other person about 5 hours to put it together. We used the directions on the built app and they were pretty easy to follow. Definitely recommend.

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13620410826