The package was delivered on the day promised. It was put in our driveway so we opened the boxes an carried the parts to the back yard, which was supper easy since the parts are light and sturdy. My 16 year old grandson did most of the work because I am limited on how much I can lift over my head. We did the assembly is less than a day and it looks great and really sets off our concrete patio. to

We bought the 16x20 Beaumont pergola a month or so ago and have been so happy with our decision. It shipped pretty quickly and arrived in great condition. We were missing one of the included tools and they overnighted it to us. Amazing customer service! We would recommend downloading the app for the assembly instructions because you can see the parts/boards in 3d and look at them closer. My husband, my 14 year old son and I worked together to assemble it. It took us a total of probably 8-9 hours or so to complete. My husband actually did the top part by himself or it may have been even quicker. The quality is excellent and we are super happy with how everything turned out!

Just put up 4 days ago and received it's christening the next day with 2 days of on off heavy rains. Looks terrific. Only issue I had was with the sealer. Used the One Time and it took several days for it to sink in and dry and some places did not absorb. I had 2 guys put it together...took under 4 hours. Although in the home improvement biz for a very long time, this is the first time they put up a kit. They were quite impressed and plan to offer it to their other customers. Being white cedar from China, I'm curious to see how long it holds up to the coastal Carolina winds and sun.

My husband and I put this up over a weekend with a little help from the neighbor. I would be careful following dimensions for the holes on here. I'm sure people are trying to be helpful, but when I took out the manual, the hole distances were different and had to re-dig holes. I would recommend buying better cement screws if putting in cement.

The pergola is beautiful. The pergola arrived in four boxes. Nothing was damaged, no parts were missing. The setup instructions were easy to follow, Sine the pergola is made from cedar the individual parts are not overly heavy. My wife and I set this up in a day. We couldn’t be happier. I would recommend this to anyone looking for a pergola.

I bought this with the installation option. Delivery company was good in keeping me up to date. The install was a bit delayed on the installer part, but got it done. I think there are 2 things needed on this pergola. 1) it needs to have a sealant out of the box... when you have installers they aren’t going to give you time to unbox and coat with sealant. It’s difficult to adequately apply once it’s assembled. 2) the footers are definitely the weakest point in this pergola. They don’t include hardware to attach to a wood deck either. I ended up spending another $100 and bought 4 pylex 6x6 black metal bases that securely anchor the posts. Other than these 2 things, it’s a nice looking pergola.

I bought the pergola about a month ago and planned to put it together right away. Then we had snow! The pergola was safe in its boxes in garage. When we finally got to it; we counted all the pieces and inspected for damage/warping etc. We read reviews and hints from others extensively prior to buying. There was some issues, we called the number provided and were treated wonderfully! Replacement pieces came, we sealed each piece and were ready to build. Then ran into another problem with the hardware. Again called the service line and replacements were here within days. The pergola is now mostly build as we are having some landscaping done but looks fabulous as it awaits to be moved to it's final place. Please note the instructions could be better. A video would be awesome. No issues so far with alignment but we made sure it was square. (Read reviews). If you have issues the company is very helpful! If you are hiring someone to build it, you may want to find one the company recommends.

This company has been excellent to do business with...very responsive to questions and superior customer support for installation. The Pergola was easy to assemble with clear instructions, and with pieces that were milled and pre-drilled correctly at every step. All of the hardware came with at least one extra piece. The final product looks great. We did quite a bit of research and found that this product offered excellent value for the price. We could not be more pleased with the company and our end-result.

The wood is very lightweight. There are short ends that bolt separately and could possibly sag. The stain on it is for aesthetics only. Therefore we stained it to help seal and preserve the wood even though cedar is naturally resistant. We wanted a reddish brown stain to match our trim. We also poured peers to raise the posts up to frame large living room window views to the backyard. Worked out great! Fairly easy build and we love the look.

So glad we purchased this Pergola. Quality is great and overall Pergola is substantial in size. Husband and I assembled ourselves - easier than we thought using the BILT App (as suggested by Backyard Discovery). 14 X 10 Pergola really transformed our Backyard into an Oasis, we are really enjoying having it. We recommend this product without any hesitation.