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Customer reviews for Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation for
Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation
4.7 out of 5 stars
stars
776 ratings740 reviews
  1. 5 stars82% (636)
  2. 4 stars14% (109)
  3. 3 stars2% (14)
  4. 2 stars1% (9)
  5. 1 star1% (8)

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Showing 211-220 of 740 reviews
Nov 10, 2022
Leigh M
4 out of 5 stars review

Verified Purchase

Nice, solid pergola

This is a nice, solid pergola. Not too hard to assemble. We had a handful of teenaged boys figure out the assembly with a little adult guidance. Took about 4 hours. We had created some concrete pedestals for anchoring in advance which worked well. It looks good and is quite nice for the price. The reasons for only 4 stars are the hardware and shipping, Some of the screws for the top pieces are a bit cheap and strip easily. We ended up replacing some with higher quality ones. For the shipping it took double the expected time and we received no advanced call about the curbside delivery as promised. I just happened to look out the window and see the truck. If I hadn't been home, they would have just left it on the curb unattended. Other than that, it's a solid item and would consider buying again.

Review from backyarddiscovery.com
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Apr 1, 2018
jmikenall
5 out of 5 stars review

Verified Purchase

Very Attractive for Our Yard

We are very pleased with the pergola! It was very easy to assemble; the instruction packet was great - very helpful. If not for lot's of GOOD interruptions (grandkids), we would have had the pergola built in a day. I really only needed a second person for about 2 hours of time; the rest was solo. Had fun building it!

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Aug 23, 2019
Tom
5 out of 5 stars review

Verified Purchase

Great Value, Quality Product

Very good quality cedar wood and hardware with this kit. With moderate skills, you can assemble in one day. The pergola was delivered to my driveway in two long boxes. A nice looking product after assembly. If you are going to seal or add another coat of stain, doing so before assembly makes the project easier.

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Aug 14, 2020
JT Lenny
5 out of 5 stars review

Verified Purchase

Sharp looking pergola

The seller stated we would receive the pergola within 10 to 17 days from order date and we received it on the 10th day. The men who delivered it did a great job and actually carried it into our garage and I'm glad they did because the 2 boxes were quite heavy. The assembly instructions were good, but the hardware not so good. We had to spray WD-40 on the nuts and bolts or else they would bind. I'm not sure why they designed then top support beams in 2 pieces, it would have made more sense if it was 1 piece, and assembly would have gone a lot quicker. Overall it took 3 of us about 4 hours to assemble it and it looks very nice. We are very satisfied with our purchase.

Review from backyarddiscovery.com
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Aug 3, 2017
vbkkasper
4 out of 5 stars review

Verified Purchase

Beware of Shipping

Love the Pergola however the shipping company destroyed the bottom of the box and put a pallet on it so we would not see and refuse shipping. When the insolation guys came they turned the box over and showed all the destroyed pieces. When it was delivered they they handed me 5 loose parts and said they were extras. They were not extra they were from the box. The guys installing were able to call and get replacement parts. This is now going to take another month till it is finally delivered and installed. The Sam's Club customer service was not very helpful. The lady on the phone had no idea what to do and the supervisor was just as bad. Will never buy something from Sam's Club that requires shipping.

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Jul 3, 2017
Carolyrr
4 out of 5 stars review

Verified Purchase

Looks great

Bought this on sale at terrific price. Husband put it together by himself in 3 evenings after work (so he could work in shade). Went up beautifully. Added a sun shade on top. I am practically living on my deck now. Only problem I had was it got a small chip in a post during shipping. And a mess up from shipper delivering my pergola to wrong address. But that doesn't take away from how satisfied I am with my shade!

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Jul 9, 2018
Kirkt11
5 out of 5 stars review

Verified Purchase

Exceeded Expectations!

I bought the 14X10 Pergola kit to add shade and structure to our pool area in our newly purchased home. Two big boxes arrived on Thursday and after 2 mornings of work, we were done! Very happy with the quality of the materials, however my helper and I could improve our reading and observation skills. Most everything was pre-drilled so no math or measuring needed (even though we did until we discovered the holes). Sealer and 8X10 shade cloth are next - necessary for Texas summer. Love it!

Review from backyarddiscovery.com
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May 18, 2017
Bill
5 out of 5 stars review

Verified Purchase

Perfect Pergola!

I was concerned about the product being delivered by truck but the driver unloaded the boxes and roll them into my garage with a pallet jack. Fairly easy to assemble but I do suggest three people when you go to put the Four Corners together. No problems with components or Hardware. We absolutely love this product and this made a nice addition to our backyard.

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Jul 2, 2018
Bonnie
5 out of 5 stars review

Verified Purchase

easy assembly (kinda)

Assembly was not too bad. Will take more than two people for some parts of it it. You will need a ladder and a screw gun/driver, all other tools are in the box. The directions were pretty easy, but you have to pay attention, and put your carpentry/measuring skills to work. It will take the better part of an afternoon. All the hardware parts were there plus a few extra. I did not anchor mine to the ground, its free-standing on my patio. Makes plenty of shade, which is the point. I am very happy with the finished product.

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Jun 12, 2019
Stevo
5 out of 5 stars review

Verified Purchase

Great time saver

[This review was collected as part of a promotion.] I normally don’t write reviews but I just wanted to let other people know that this pergola went together great. It took about 4 hours for me and my brother to complete this pergola! Just buy it u will love it!!!!!!!

Review from backyarddiscovery.com
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