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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars
4,583 ratings2,264 reviews
  1. 5 stars80% (3,662)
  2. 4 stars9% (411)
  3. 3 stars3% (151)
  4. 2 stars2% (90)
  5. 1 star6% (269)

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Showing 811-820 of 2,264 reviews
Mar 4, 2023
Reviewer name: CSN
1 out of 5 stars
1 out of 5 stars review

Missing Instructions

I bought this storage box and unpacked it. Unfortunately, after taking all the contents out, I did not find any booklet identifying the parts or showing assembly instructions. I did watch couple of videos on Youtube and assembled it. It still caused some concern and required some logical deduction

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Mar 3, 2024
Reviewer name: Ninelka
2 out of 5 stars
2 out of 5 stars review

Lid does not shut tight

Mice can get in. I put outdoor pillows for storage, opened the lid, and a fat, cute mouse was looking at me. They have made nice winter shelter for themselves. Other boxes I have don't have this issue. I'm disappointed, as the size is really cool.

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Dec 17, 2022
Reviewer name: Nancy
4 out of 5 stars
4 out of 5 stars review

Keter 230 gallon storage box

I have purchased 8 of these to help with my decluterung project and for Holiday decorations They are easy peasy to assemble and quite sturdy. I am on my way to having the most organized yard, in the neighborhood, bc of these boxes. The only issue is that rain water resides on the top and in the grooves of design. I bought clear shower liners to eliminate this issue. I am getting a couple more for gifts, a great value at Sam's club.

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Apr 30, 2019
Reviewer name: Tim
2 out of 5 stars
2 out of 5 stars review

Customer service terrible

I purchased one of these in North Dakota. We have outside,with the cold weather and snow it cracked. I have contacted customer service for two months with no calls back just text messages telling me customer service will get back to me. (I wanted to purchase a new front to replace the cracked one). Still to this day no call back. I even asked them for a phone number which they didn’t respond to. KETER customer service I’m still waiting!!!!!

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reply from Keter-NA

Hello Tim, We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available at 877-638-7056 seven days a week, 8 am thru 5 pm EST. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

Dec 14, 2022
Reviewer name: Ushank
1 out of 5 stars
1 out of 5 stars review

The product does not assemble right

bought this thinking that its going to be a good source of storage but definitely disappointed with the finished product. The assembly was done as per instruction but the locking system does not work at the bottom or hold in place. I had to apply a lot of pressure but still it did not lock, I have to keep it because I do not have a truck to return it to the club very very disappointed. The picture shows the bottom bed of the storage unit. where is there a gaps on all 4 side hence moisture can seep in when stored out doors.

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May 23, 2020
Reviewer name: Ronni
5 out of 5 stars
5 out of 5 stars review

Great Space & Sturdy

I wanted to declutter my shed. Purchased this deck box to store pool floats, pool and yard toys in. It is so roomy and lots of space for storing large and small items. It was so easy to put together! After reading some of the reviews I was a little apprehensive. It took two of us roughly 30 minutes. It came with instructions and nothing was missing. I'm hoping to get many years of use from it.

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reply from Supplier Response

Hello, Thanks for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jun 26, 2021
Reviewer name: KP
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good Value

These are attractive, large outdoor or indoor storage bins of relatively strong molded plastic with metal reinforcement at the stress points, easy to assemble and lockable to the point it would deter small hands but easily compromised by larger hands. Sams Club offers these at significant discount over other merchants, some being offered at over twice the price.

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Aug 23, 2021
Reviewer name: Lee
3 out of 5 stars
3 out of 5 stars review

Top of box fatigued and cracked

I love this box and the 165 gallon box made by Keter. However, the hinge mechanism on our 230 gallon box we purchased on 7/27/21 didn’t open and close smoothly (unlike the 165 gallon box), which has caused the plastic top to crack on both sides. It is still useable (for now), but the top will have to be replaced at some point in the future.

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Jun 29, 2025
Reviewer name: DW Virginia
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great for Pool Floats

This is a decent storage box. Sturdy enough, but not "rugged" so you wouldn't want to have a lot of weight pushing on the insides of the box, or i think the sides might bow out. You could not sit on it, but you could use for serving table space, and it is more than tall enough for that. Perfect for storing pool floats, life jackets, etc. The 230 gallon is tall, so if you're short, you may not be able to reach into the bottom of the. It is 100% water proof in the rain, as it has been through several very heavy downpours, and it has stayed dry inside, so you could store beach towels in it with no problem. It is light and easy to move around. One person can easily drag it (it's too bulky to lift for one person, two can do it very easily.) The black definitely gets HOT in the sun, but that is to be expected. This is a BIG box so be sure you have a place in mind for it. I would suggest somewhere at the back of your space and out of the way. We moved it 3 times before settling on a final spot becuase it was so big and just captivated the space. I should probably give this 5 stars becasue it suits our use perfectly, but I'm giving it 4 just because it is a little bit "not-rugged" -- I don't want to say flimsy, because it it not flimsy, it's pretty sturdy, just... ...not rugged! As far as the assembly, it was easy to put together if you are a practical person and can use the instructions as a guide. Be careful with the screws and using a power drill, it is easy to strip the threading of the plastic that they screw into.

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Jun 12, 2018
Reviewer name: alombardo
1 out of 5 stars
1 out of 5 stars review

Does not hold up in the elements.

Box is good size and a good value. However the screws that hold the box together are short and thread into plastic, which pull out easily. The latch for the lid uses the same screws and pulled out during a high wind, which tore the lid off (also held into place with short screws) and we lost 3 of our patio furniture cushions. Might be OK for a sheltered area, but not out in the open.

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reply from Supplier Response

Hello alombardo, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.