I bought two. The first is decent but the second arrived with missing parts and had a warped lid. Contacting Keter has not gone well as the email address they gave on the instructions bounced back as "no longer monitored".

Purchased to store pool chemicals and pool toys. Was very easy to assemble. Overall, it seems pretty sturdy. I like the two hinge pistons on the lid so that it's easy to open and close. Can't beat the price for a deck box this size. My only concern is that there are voids/gaps in between the lid and base, which means mice or snakes could get inside. If that happens, I will have to find a different deck box!

Not very good Customer Service! Purchased online and shipped to my house. Box arrived with smashed corners and all taped up. The Deck Box was just thrown in the shipping box with pieces everywhere. There should have been a box in the box, but nope. Looked like all the pieces were there so I put it together. When I got to installing the strut hinges both of them were bad and would not hold up the top. The top has a chip missing on the left front. The instructions say DON'T return to the store call Customer Service. Called Customer Service and was told I had to send the receipt and a picture of the damage and they would determine what to do. All this and I haven't even used it yet. Not doing it, the product is going back to Sams! If you buy one of these, make sure everything is there and right because you're on your own if it isn't.

Had to return twice before I got a good one. The first one I bought had a damaged lid. Sam's wouldn't exchange just the lid, so I had to take the whole thing back and exchange it for a new one. The second one was missing parts, so I exchanged that one too. Finally on the third try it wasn't damaged and had all the parts inside. Gave it 2 stars because if you can get a good one it is a decent product for the price.

Bought 2 of these a few weeks ago for our pool area. Was fairly easy to put together (if you actually FOLLOW THE INSTRUCTIONS). First one took just shy of 30 minutes. Second one took only about 20 minutes as I learned from my mistakes. :) One to keep cushions in, the other for pool toys. Have been through several storms and everything is nice and dry. Have had a few 90+ degree days and the lid has a tendency to "wobble" when really hot, but other than that I can find no fault in this product.

I bought this storage box and unpacked it. Unfortunately, after taking all the contents out, I did not find any booklet identifying the parts or showing assembly instructions. I did watch couple of videos on Youtube and assembled it. It still caused some concern and required some logical deduction

I wanted to declutter my shed. Purchased this deck box to store pool floats, pool and yard toys in. It is so roomy and lots of space for storing large and small items. It was so easy to put together! After reading some of the reviews I was a little apprehensive. It took two of us roughly 30 minutes. It came with instructions and nothing was missing. I'm hoping to get many years of use from it.

I purchased one of these in North Dakota. We have outside,with the cold weather and snow it cracked. I have contacted customer service for two months with no calls back just text messages telling me customer service will get back to me. (I wanted to purchase a new front to replace the cracked one). Still to this day no call back. I even asked them for a phone number which they didn’t respond to. KETER customer service I’m still waiting!!!!!

Shopper

Purchased this item online for in-store pickup. Arranged to have someone come with me for pickup as I would need a larger vehicle to fit this item in, it is not assembled and the box is LARGE. I did not inspect the bottom of the box, looking back now I sure wish I did. The box was all beat up underneath. When I opened it up it was all damaged a lot of broken pieces. When I called my local store I was told they are not responsible for what happens in the warehouse. This item will be going back to the store for a full refund. I expected high quality for the price point, don’t be fooled and check your boxes before taking them home.