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Sams Club
Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars4,520 ratings2,235 reviews
  1. 5 stars80% (3,617)
  2. 4 stars9% (409)
  3. 3 stars3% (146)
  4. 2 stars2% (86)
  5. 1 star6% (262)

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Showing 741-750 of 2,235 reviews
May 29, 2023
Donken
1 out of 5 stars review

Sam's Club needs to do better

I ordered one of these while it's on sale and the first one I just received is an obvious return and as soon as I opened it, I can tell why, one of the main support posts has broken plastic on it so it will not hold together. I just ordered another "new" one and I hope this one comes new. It's really annoying that Sam's Club would ship out an obvious return (the box looked like it was dropped off a cliff and then tapped back together) as a new item without checking if its already damaged.

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May 11, 2024
Derrick
3 out of 5 stars review

Great product if not broke and had instructions

Upon trying to put this thing together, did not come with instructions to put it together. And the lid had come already cracked. So definitely not waterproof and have to go by pictures to try and put together. Halfway through putting together is when I noticed the product had come already defective. I would have included pictures but this review won’t let me.

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reply from keter-global team

Thank you for taking the time to let us know. We apologize your deck box arrived with a damaged lid, please contact us at 1-888-374-4262 to address your concerns. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Jul 17, 2025
Jack
1 out of 5 stars review

Horrible support! Dont honor Warranties.

I would not buy anything from KETER because they do not back their products at all. My box was broken and under warranty and even though its under warranty they wont fix it or replace it.. They will send you to the fine print and say they have a right to not fix it if they offer you a prorated amount of money back.. So they offered me back $30 for my few hundred dollar box.

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reply from keter-global team

We appreciate your feedback and taking the time to let us know. It looks like we were able to reach a solution on case 01431819. If you have any further questions or concerns please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Dec 8, 2023
LoLo
1 out of 5 stars review

I bought this a week ago, the deck box arrived in a big box that had been opened and tapped a few time. When I opened the box the Deck box had 3 broken pieces. I am not able to take the box to federal express. the customer service agent set up a pick for 8:00 am this morning, and I am still waiting, I will never order anything from Sam's Club again, I am so frustrated with this.

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May 3, 2024
Julie
5 out of 5 stars review

Verified Purchase

Highly recommend

Definitely waterproof as it’s out on the deck with no covering. Large inside to hold deck furniture cushions. While I wanted the dark color which was not available, the white cleans up nicely with just being hosed off with water. Glad I bought it and highly recommend.

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May 21, 2021
Bojangles10
1 out of 5 stars review

terrible

Bought this to put my patio cushions in, very easy to put together. Looked great for one day. Put it on the deck 70 degree weather. Within hours the top started to warp from the sun! Oh my what a mess, both corners lifted up and warped. We actually put two huge cement blocks on either side to keep the sides down, that’s attractive! We live in central Pa, doesn’t get that hot here, would definitely not recommend this for warmer climates. So sad totally nit worth the price. Very disappointed

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Aug 30, 2019
jdoug
1 out of 5 stars review

started off great....

I bought this about nine months ago. It sits on screened lanai that is partly sunny. I open it today and the hinges are rusting badly. The box is also fading in blotches. Not happy about this since it’s not exactly cheap for a plastic box. It could have bought huge Rubbermaid totes and saved a ton of money.

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reply from Supplier Response

We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available seven days a week 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

Oct 10, 2024
roberto
3 out of 5 stars review

Wont hold a lot of weight

I got this box and its huge, I missed where it said to not put to much weight n it. I put to much, and the sides bowed out. . very light weight box . My bad I didnt think of it not holding weight.. nice extra large box if used correctly.. ery simple to assemble. 3 stars because no clarity on how much weight it holds. Its going in the trash

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Jun 2, 2020
mouseketeer70
1 out of 5 stars review

Terribly disappointed

I bought this deck box Saturday night, assembled it on Sunday evening and by Monday evening both corners have bowed. I can slip my hand under each corner into the inside, so it’s definitely not weather proof. Leaving anything inside the box is not an option. Incredibly disappointed in the quality.

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reply from Supplier Response

Hello, thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. Please email us at HDPparts@keter.com, we can send replacement parts or help in resolving any issue to your full satisfaction.

May 25, 2024
Alan A
4 out of 5 stars review

Extra Large Storage Box - Beware of Not Sealing

I purchased this deck storage box to put our outdoor furniture cushions in while not in use. The box assembled easily following the instructions. The only thing I don’t like about it is that the lid doesn’t seal down tight against the box. It leaves some space in the lid for bugs and crawly things to get into the box even with the lid completely closed. It will stay dry, but the chance of critters getting into the box is there. We live in an area with a lot of pesky paper wasps that are always looking for a place to build their next nest.

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