This item is one of those purchases that tells you not to reurn the item to the store if any part is broken or missing. They ask you to call the 800 number for Keter, and they will send a replacement piece. The box we ordered was missing all the hardware to include screws, nuts, and hinges. It has been over two months of numerous phone calls and emails and the missing items have not been replaced. Keter has stopped returning our calls and emails. We ARE returning the item to our local club and getting our money back. I strongly recommend that you not buy any item manufactured by Keter. I also question why Sam's Club cntinues to do business with a company that has such a poor record of customer service.

When the package arrived, it was missing two pieces. We called Sam's, and the girl said she would issue a refund. She also stated that someone would contact us about returning. This is not an easy product to take back to the store. This is why I had it delivered in the first place.

This deck box is great for my chicken feed and supplies! It is the perfect size and keeps everything dry and in close proximity to the coop. My husband and I put it together very quickly as everything was packaged nicely and labeled. We may order another for pool supplies.

Took panels out of the box, one was slightly damaged, and one of the corner pieces was broke.But made it work , serves its purpose for holding my chair pillows. Read other reviews about corner pieces screws, strongly agree to use only hand screw driver and NOT drill driver.

Very HUGE but nice. It took two people to put together me saying look at the youtube video and holding the top and my son’s father looking at me crazy. Other than that he did a wonderful job putting the box together. The box is very sturdy and all this rain from last week and this week the inside is bone dry.

XXL Deck Box we were always pulling all the outside cushions off the furniture and storing them in our dining room. Ugly! This deck box holds all the cushions and pillows too. Absolutely love it!

Great deck box to fit outdoor cushions and pool floats. Looks great and good value for the price. Directions were a bit confusing, but once it was put together I was very happy with it

I ordered this deck box and picked it up at the store. It was easy to put together and holds all my outdoor cushions from our patio furniture. We have 8 long chair cushion and 8 square cushions. They all fit in this box!! It is just what I needed!!

Gigantic deck box. It was easy to put together because we have built other deck boxes from keter and they are similar. Love the style of this box and that it’s available in white. Great price on sale from Sam’s club.

This box was easy to assemble and fits my needs exactly as I had hoped. Using it in the deck to hold pellets, charcoal and grilling accessories. Has gone through multiple rainstorms since purchase and the inside has remained completely dry.