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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars
4,580 ratings2,261 reviews
  1. 5 stars80% (3,661)
  2. 4 stars9% (411)
  3. 3 stars3% (151)
  4. 2 stars2% (89)
  5. 1 star6% (268)

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Showing 31-40 of 2,261 reviews
Jun 11, 2018
Reviewer name: RippedOffBySamsClub
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Damaged parts, no Customer Service

Four corner support parts were in a bag that had been previously opened. The parts were melted and warped and would not lock into the top. I've spent t two days emailing and 1-hour waiting on telephone hold with NO response from Customer Service. I'll try to contact them one more day or this reject will end up back at Sam's for refund.

Helpful?2CG02TBC3PNO13620410207
reply from Keter-NA

Hello RippedoffBySamsClub, Thank you for taking the time to tell us why our product and customer service failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Apr 8, 2021
Reviewer name: BStrong
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Storage Box Ever!

I've had storage boxes before but they were not quite as large and the resin got discolored and started to disintegrate. It's well made, the material is very sturdy, with easy instructions, and I love that the handles are enclosed so no rain or bugs can get into the storage box. Another great feature that is the hydraulic hinges so the lid stays open and one can use both hands to get your items in and out without the lid hitting you! There is sooo much space in this storage box and the I like the it is higher than my other storage box, it makes it helpful to fit many different items. It's a fantastic product and I would highly recommend it!

Helpful?2CG02TBC3PNO13620410207
Nov 6, 2023
Reviewer name: Bunny
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Broken storage boxes

This is the second storage box I have ordered, the first ( unit was opened at both ends and unit was coming out of box) second one received was damaged both boxes with deep holes and had broken/damaged pieces of the storage boxes, you could see the pieces through the holes. I am asking for this item to be picked up as well. PLEASE credit my account for both of these unsatisfactory boxes/deliveries. Thank you Bonnie Uzzle

Helpful?2CG02TBC3PNO13620410207
Mar 4, 2023
Reviewer name: Cole B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good value for storage

This outdoor storage solution was easy to put together and is a great size. I was looking for something that was big enough but also had a low profile so it wouldn’t block my windows. I was concerned about it’s sturdiness, however, I was pleased to see they have built in extra bracing/brackets to make it a solid box. We’ve had several hard rains and high winds and everything has stayed nice and dry on the inside.

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Aug 3, 2025
Reviewer name: JayDubb
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Keter 230

Takes about an hour to assemble. Nice size and fairly sturdy construction. Mine is outside and exposed in backyard and it rained for two days after I installed. No water was inside the box! I gave four ⭐️ as the lock hasp is not very sturdy when using a padlock, it opens about 2” when locked!

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Apr 2, 2024
Reviewer name: Jo
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Broken Parts

So disappointed in this product! I’ve come to expect products from Sam’s Club to be of high quality but this product arrived with the side wall cracked. We bought it for our dock and it is not at all water tight. If I hadn’t spent all afternoon putting it together I would return it.

Helpful?2CG02TBC3PNO13620410207
reply from keter-global team

We apologize your deck box arrived with a damaged part. If you would like to get a replacement part please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Mar 20, 2022
Reviewer name: CapeCarol
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

NICE BIG STORAGE BOX

This is the third 230 gallon deck box we have purchased. The box itself works great on our boat dock but twice very strong winds have ripped the top off even with a very strong lock on the box. The new one is no longer on the dock but on the side of the house where hopefully the wind will not be a problem. It works great storing all the water toys are family has and we don't have to find room for everything in the garage.

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Aug 7, 2024
Reviewer name: KelKen
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor quality

We currently own 2 Keter deck boxes so trusted that another Keter product would live up our standards. . We were very disappointed in the quality of this product. The unassembled pieces were flimsy and 2 panels were anlready cracked upon delivery. We knew this would not be able to meet our needs or expectations so returned it for a refund.

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Aug 17, 2021
Reviewer name: Kelly S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic storage box!

After purchasing a smaller/different brand deck storage box, I was very disappointed. I needed more room and a storage box that did not get water inside every time it rained. Well... we just got about 5 inches of rain in 2 days. While this box is not labeled as a "waterproof" container, it is definitely holding its own. This box was as dry as a bone on tbe inside. I am very impressed with the size, sturdiness, look, and price. Several neighbors have even commented on what a nice looking storage container it is. This is big enough to hold the cushions for a 7 piece sectional outdoor sofa... with room to spare! You wont be disappointed!

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Jun 20, 2019
Reviewer name: Rod
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Top was Broken

When I received the ordered item, the Lid was broken, and, consequently, not rain proof. I called Sam's and they referred me to the manufacturer. I had to call several times before they answered. They advised that they would call back with a solution. I called back several times because they would not call back as they had promised me. The Lid was not sent to me and I finally gave up on getting a replacement. A waste of 100 + dollars on a defective item. This is the first time I've had a problem on an item sold by Sam's.

Helpful?2CG02TBC3PNO13620410207
reply from Keter-NA

Hello Rod, We do apologize for the problems and inconvenience you had with your Keter purchase. Please email us at hdpcs@keter.com, we will send the replacement parts out and help in resolving any issue to your full satisfaction.