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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars4,523 ratings2,236 reviews
  1. 5 stars80% (3,618)
  2. 4 stars9% (410)
  3. 3 stars3% (146)
  4. 2 stars2% (86)
  5. 1 star6% (263)

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Showing 31-40 of 2,236 reviews
Jun 20, 2019
Rod
1 out of 5 stars review

Verified Purchase

Top was Broken

When I received the ordered item, the Lid was broken, and, consequently, not rain proof. I called Sam's and they referred me to the manufacturer. I had to call several times before they answered. They advised that they would call back with a solution. I called back several times because they would not call back as they had promised me. The Lid was not sent to me and I finally gave up on getting a replacement. A waste of 100 + dollars on a defective item. This is the first time I've had a problem on an item sold by Sam's.

Helpful?2CG02TBC3PNO13620410207
reply from Keter-NA

Hello Rod, We do apologize for the problems and inconvenience you had with your Keter purchase. Please email us at hdpcs@keter.com, we will send the replacement parts out and help in resolving any issue to your full satisfaction.

Sep 4, 2022
CBB
5 out of 5 stars review

Verified Purchase

Sturdy huge box not difficult to assemble

This is a biiig box. Not hard to put together other than the internal corner braces. My suggestion is use a magnetized screwdriver if you have large fingers. All pieces fit together properly. We are using it to store firewood indoors so we don’t have to go on a trek to get it in bad weather. It is plenty big and strong enough for that purpose. And the guy at Sam’s loaded it up for us so that was a huge plus. I would buy this again, and may for outdoor uses.

Helpful?2CG02TBC3PNO13620410207
Jul 18, 2018
Brewster
3 out of 5 stars review

Verified Purchase

Decent product, slight damage, NO instructions

Very affordable price but arrived with scrapes (on front side unfortunately). The hinge system is inadequately weak for regular use. Our biggest gripe is the lack of any instructions at all...nothing. None of the on-line content (text or video) related to this model and the smaller one assembles quite differently. I’m a General Contractor and fairly mechanically inclined. Assembly isn’t intuitive because, as with similar products, the order in which pieces snap together impacts the success of the outcome.

Helpful?2CG02TBC3PNO13620410207
reply from Supplier Response

Hello Brewster, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Jan 28, 2018
Huskermomof2
4 out of 5 stars review

Verified Purchase

Great box

Needed to keep my patio cushions dry and this does the trick. Very large even have some left over room for our spa chemicals. Instructions included were for another box completely but a quick call to a super nice customer service person and she emailed us the right ones.

Helpful?2CG02TBC3PNO13620410207
reply from Keter-NA

Hello Huskermomof2, Thank you for taking the time to let us know about your experience and our customer service department, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products. To find additional Keter products visit our web sites: https://www.keter.com, http://www.apgparts.com http://uslparts.com.

Jul 11, 2022
Danie D
4 out of 5 stars review

Verified Purchase

Great buy but 1 issue

This was the perfect over sized porch box that we needed for all of our outside patio items. The only issue we had was the 1/2 inch gap at the back of the box box between the box & door. We live in a wooded area and do not want to find frogs, lizards or any small animals in our box so we found a peel & stick weather striping like material and used it to seal the back of the box so now no gaps.

Helpful?2CG02TBC3PNO13620410207
Mar 20, 2022
CapeCarol
3 out of 5 stars review

Verified Purchase

NICE BIG STORAGE BOX

This is the third 230 gallon deck box we have purchased. The box itself works great on our boat dock but twice very strong winds have ripped the top off even with a very strong lock on the box. The new one is no longer on the dock but on the side of the house where hopefully the wind will not be a problem. It works great storing all the water toys are family has and we don't have to find room for everything in the garage.

Helpful?2CG02TBC3PNO13620410207
Aug 7, 2024
KelKen
1 out of 5 stars review

Verified Purchase

Poor quality

We currently own 2 Keter deck boxes so trusted that another Keter product would live up our standards. . We were very disappointed in the quality of this product. The unassembled pieces were flimsy and 2 panels were anlready cracked upon delivery. We knew this would not be able to meet our needs or expectations so returned it for a refund.

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Aug 17, 2021
Kelly S
5 out of 5 stars review

Verified Purchase

Fantastic storage box!

After purchasing a smaller/different brand deck storage box, I was very disappointed. I needed more room and a storage box that did not get water inside every time it rained. Well... we just got about 5 inches of rain in 2 days. While this box is not labeled as a "waterproof" container, it is definitely holding its own. This box was as dry as a bone on tbe inside. I am very impressed with the size, sturdiness, look, and price. Several neighbors have even commented on what a nice looking storage container it is. This is big enough to hold the cushions for a 7 piece sectional outdoor sofa... with room to spare! You wont be disappointed!

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Oct 24, 2023
None
1 out of 5 stars review

Verified Purchase

This is a good Deck Box

The first Deck Box was damaged in shipping and missing parts. Didn't arrive in original packaging. Was repackaged by shipper. You immediately sent a second Deck Box. This one arrived also damaged and missing parts but in the original box. Combined parts and assembled one Deck Box. This is a good Deck Box. I would recommend buying this Deck Box. Sent two incomplete sets of damaged parts in one package back to Sam's.

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Jun 11, 2018
RippedOffBySamsClub
1 out of 5 stars review

Verified Purchase

Damaged parts, no Customer Service

Four corner support parts were in a bag that had been previously opened. The parts were melted and warped and would not lock into the top. I've spent t two days emailing and 1-hour waiting on telephone hold with NO response from Customer Service. I'll try to contact them one more day or this reject will end up back at Sam's for refund.

Helpful?2CG02TBC3PNO13620410207
reply from Keter-NA

Hello RippedoffBySamsClub, Thank you for taking the time to tell us why our product and customer service failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.