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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars
4,583 ratings2,264 reviews
  1. 5 stars80% (3,662)
  2. 4 stars9% (411)
  3. 3 stars3% (151)
  4. 2 stars2% (90)
  5. 1 star6% (269)

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Showing 461-470 of 2,264 reviews
Nov 21, 2025
Reviewer name: COLBY
1 out of 5 stars
1 out of 5 stars review

Didn't even last a year!

I'm really disappointed with this deck box. I bought the Keter 230-Gallon XXL Deck Box just about a year ago, and the lid has already cracked right where the hinges connect. It wasn't abused, overloaded, or mishandled — it simply didn't hold up to normal outdoor use. For something that's supposed to be durable and weather-resistant, I expected it to last much longer than a single year. Now the lid won't stay open properly and the crack keeps getting worse. Definitely not worth the price, and I wouldn't recommend this product to anyone until the quality issues are addressed.

Helpful?2CG02TBC3PNO13620410207
Feb 16, 2026
Reviewer name: Tracie
1 out of 5 stars
1 out of 5 stars review

Poor quality and ugly on 1 side

This is terrible quality. I have had many Ketter boxes through the years and this is the worst! Very rickety and poor construction. Can't sit anything, much, on top (don't let kids sit on it). But mostly very bad due to not being the same from front to back. The back is very ugly. Could be okay as long as you have a solid wall to put back against.

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Feb 16, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

buyer beware

poor quality. The top blew off from high wind and now serves no purpose. it is a large piece of garbage now. It was too much money to not last 1 year. I reach out to the company for the warranty and they said they don't cover acts of nature. it wasn't a tornado or hurricane. I am very disappointed. It was not worth fitting in my vehicle, assembling, and filling with my garden supplies.

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reply from keter-global team

We appreciate you bringing this to our attention. While extreme weather conditions can sometimes impact outdoor products, this is certainly not the experience we want for our customers. We’d really like the opportunity to make this right for you. Please reach out to Keter Customer Service at 1-888-374-4262 Calls are answered Monday – Friday 8 am – 5:30 pm EST so we can review your situation and work toward a resolution.

Feb 16, 2026
Reviewer name: BRENDA
1 out of 5 stars
1 out of 5 stars review

Keter Deck Box Leaks

We had our previous Deck Box from Sam's for many years with no problems until it eventually did warp some the last year we used it. The new one leaks very badly. We need to take it back. Very disappointed that we can't put any of our furniture pillows in the bin because they get wet and typically we have 3" of water in the bottom of it each time it rains. I would not recommend this product.

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May 18, 2024
Reviewer name: Scott
1 out of 5 stars
1 out of 5 stars review

Half the Parts Are Missing

Received this today, and half the parts are missing. No sides and no bottom. No instructions. Whomever packed this order knew very well that it was incomplete too as it was obvious as soon as I picked up the WAY too light and clearly half full box. Pathetic. We have initiated a return, but now WE have to repack everything into this damaged box we received and haul it up to the Fedex place. Ridiculous.

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Jun 25, 2019
Reviewer name: Cuellar1
1 out of 5 stars
1 out of 5 stars review

Poor Quality

The box was severly damaged and taped up. A cornor piece was added that was not of the original package. the corners of the lid are cracked. I purchased two of them and I'm affraid to open the other box because it arrived in the same poor condition and I can only image what damage there is. I tried to include pictures but not able to upload them

Helpful?2CG02TBC3PNO13620410207
reply from Supplier Response

Hello Cuellar1, We do apologize for the problems and inconvenience you had with your Keter purchase. Please email us at hdpcs@keter.com, we will send the replacement parts out and help in resolving any issue to your full satisfaction.

Jun 15, 2023
Reviewer name: JB
2 out of 5 stars
2 out of 5 stars review

NO INSTRUCTIONS TWICE IN A ROW!

I bought the first box and all was well. A few months later I bought a 2nd box and a part was missing and NO INSTRUCTIONS were included. It was a major hassle trying to fit all those pieces back in the box to return. Sam's club replaced the item and guess what? NO INSTRUCTIONS again, and one small broken plastic part. I've read other reviews and Keter response was "go to our website for instructions". This XXL 230 gallon box IS NOT on their website. There is one that looks similar but I have no way of knowing if assembly instructions are identical. As another reviewer said DO NOT THROW AWAY box until you get the thing assembled and figure out if parts are missing (kind of hard to tell without an instruction diagram). Nice box but not worth buying it with the hassle if instructions aren't included, parts missing, broken etc.

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Jun 1, 2020
Reviewer name: Nina
1 out of 5 stars
1 out of 5 stars review

Critters Makes Nests!

We purchased this deck box and it looks great and easy to put together. We put our cushions inside it for about a week and went to take them out and they were all torn into and a nest was started in the box. we are so upset because our cushions are ruined. This is not critter proof!!! we will be returning if we can without the box. we threw it out.

Helpful?2CG02TBC3PNO13620410207
reply from Supplier Response

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Jun 10, 2022
Reviewer name: Anthony
3 out of 5 stars
3 out of 5 stars review

compare to specs of 165 gallon box

I was surprised that surface capacity of the 230 gallon is ~100 pounds - for comparison, the 165 gallon spec is 600 pounds. Likely due to larger panels. Also, the mold pattern on the 230 is much plainer than the 165 which appears of higher quality- at least to my eyes. Also, white

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May 13, 2024
Reviewer name: Lidabet
5 out of 5 stars
5 out of 5 stars review

Great engineering

This storage box is so well engineered that i bought a second one! I am a 59-year-old gal and found it straightforward to assemble: mostly just snap and click, and then simple philips head screwdriver is all you need for the last couple of steps. Despite the simplicity, it's reinforced in all the right places; I am impressed by its durability. Recommend highly!!

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