Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars
4,580 ratings2,261 reviews
  1. 5 stars80% (3,661)
  2. 4 stars9% (411)
  3. 3 stars3% (151)
  4. 2 stars2% (89)
  5. 1 star6% (268)

Member photos

  • +252 images
Sort by |
Showing 171-180 of 2,261 reviews
May 11, 2024
Reviewer name: SamsClubMember
1 out of 5 stars
1 out of 5 stars review

Buyer Beware this will arrive beat up

This product arrived with missing parts and a cracked corner. Didn't realize until half way through the assemble. It did not come with instructions either. I had to watch a youtube video with someone putting it together at wrap speed to try to make do. Needless to say I'm pretty disappointed. I'm ordering another from Sam's to be delivered next week and hopefully between the two I have enough parts to put together a complete one. Will take back the 2nd box with remaining parts for a refund. Not Happy.

Helpful?2CG02TBC3PNO13620410207
Feb 16, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

buyer beware

poor quality. The top blew off from high wind and now serves no purpose. it is a large piece of garbage now. It was too much money to not last 1 year. I reach out to the company for the warranty and they said they don't cover acts of nature. it wasn't a tornado or hurricane. I am very disappointed. It was not worth fitting in my vehicle, assembling, and filling with my garden supplies.

Helpful?2CG02TBC3PNO13620410207
reply from keter-global team

We appreciate you bringing this to our attention. While extreme weather conditions can sometimes impact outdoor products, this is certainly not the experience we want for our customers. We’d really like the opportunity to make this right for you. Please reach out to Keter Customer Service at 1-888-374-4262 Calls are answered Monday – Friday 8 am – 5:30 pm EST so we can review your situation and work toward a resolution.

Apr 15, 2021
Reviewer name: Ryan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great item but did not include hardware in box.

It was very easy to put together, it is sturdy enough to sit on, and holds all of our pool equipment. The reason for taking away a star was because it was delivered without the bag of screws and lifting mechanisms for the door. The bag of screws, etc was not in the box, but because I was replacing the 150 gallon deck box, I just used the hardware from that. But had I not had it, I couldn't have completed assembly.

Helpful?2CG02TBC3PNO13620410207
Jun 26, 2023
Reviewer name: Rude Leslie
2 out of 5 stars
2 out of 5 stars review

Bad Customer Service

Just purchased this item and all the small parts were missing. I followed the instructions to contact the customer service instead of returning this to the store and that was a big mistake. If your box is missing parts, I would suggest to return it to the store and don't bother contacting the customer service, because you might be dealing with a rude and lazy customer service representative. No, not all of them from Keter are like that, the first one I talked to was helpful, but unfortunately for me, they still didn't send me the correct parts and I had to contact them again twice after that because they kept sending me wrong parts and for some reasons I kept getting the same rude person on the last two calls. I'm glad I still keep the box, if the third missing parts order is still not correct, I am going to return this item.

Helpful?2CG02TBC3PNO13620410207
Apr 6, 2022
Reviewer name: MrsStewey
1 out of 5 stars
1 out of 5 stars review

lid cracks at hinged

Do not recommend because lid will crack at both hinges after using for one season. Had to duck tape lid and can not use hinges now which is not only ugly, it also defeats purpose of lid. Also I have to secure lid to keep rain getting in and to keep lid on. Ridiculous! We are two adults who live in a high priced development, so this looks bad. This is unacceptable for price of item. Rest of the container has been sturdy.

Helpful?2CG02TBC3PNO13620410207
Mar 12, 2022
Reviewer name: Chieflawdawg
2 out of 5 stars
2 out of 5 stars review

Disappointed at quality

I bought this in the local club because I needed a larger box to keep pool floats and toys in. After spending about 30 mins putting together (not difficult) I noticed that the lid had a small crack in it. After further investigation, the crack was at the same location as one of the yellow straps that held the cardboard box together. It appears that the strap was so tight that it cracked the lid. I sent an email three weeks ago to Keeter Customer Service and have not heard anything from them. Second, the quality of the plastics where the screws go is really cheep. After opening the lid several times, the metal hinge on one side broke off where the two screws screwed in. The plastic screw holes broke right off. The screws were not long enough to get a good grip in the plastic.Now the hinge won’t work. The screws look like wood screws and are screwed into plastic. Bad design flaws or inferior plastic. Either way, now I’m sitting with a $169 box that the lid won’t stay open or secure when closed. I have other, smaller Keeter boxes and have never had issues with them. This larger box is definitely not worth the money.

Helpful?2CG02TBC3PNO13620410207
Aug 27, 2021
Reviewer name: MrGrampa
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great box, but could be better

This manufacturer Keter also makes a 160-gallon box and I bought this after buying the smaller one. The 160-gallon box is very good and fits my need well. This box was not as polished - many edges were rough and had to be scraped smooth for effective handling. Fed-Ex delivered it in a very haphazard manner which left the box falling apart upon delivery.

Helpful?2CG02TBC3PNO13620410207
Apr 30, 2021
Reviewer name: tstark
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very nice storage box.

Very happy with the Keter 230-Gal Deck Box. We were able to store several metal trash can that we were storing charcoal, lump & briquettes, & wood chucks. Basically everything we need for BBQ's, starter chimneys, utensils, etc. that we use. Plenty of room for storage, and was easy to put together. The lid is very easy to raise, stays in place, & lower. Really cleaned up the patio.

Helpful?2CG02TBC3PNO13620410207
Feb 14, 2023
Reviewer name: Mel
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Lid not as tight as needed

Lid not as tight as needed to keep out rain. Has to bend the aluminum railing at latch side a little bit to get it to close. Also the ends needed adjusting to close at the corners but it still left a gap at the corners on the latch side of the box . It was Very easy to assemble the unit.

Helpful?2CG02TBC3PNO13620410207
Jun 22, 2021
Reviewer name: Princess
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value for the price

I was able to assemble the item by myself and as a female it was easy to follow the directions and the pieces are not heavy. The instructions are easy to follow. I purchased this size because smaller ones were going for around the same price. I am able to fit everything from my patio in it (Cushions)

Helpful?2CG02TBC3PNO13620410207