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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars
4,583 ratings2,264 reviews
  1. 5 stars80% (3,662)
  2. 4 stars9% (411)
  3. 3 stars3% (151)
  4. 2 stars2% (90)
  5. 1 star6% (269)

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Showing 171-180 of 2,264 reviews
Aug 7, 2021
Reviewer name: Poolside
1 out of 5 stars
1 out of 5 stars review

Good for 15 months...then broke

Puchased at Sams Club 15 months ago - Left side bracket broke today. No misuse, seems to be a poorly welded part. Keter states there is a 2 year warranty on parts, will see if they replace this. Will update rating/recommendation after. 1ST 2 photos are of broken LEFT side where there was either a poor weld or a defective part. Last photo is of still intact RIGHT side.

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Feb 14, 2023
Reviewer name: Mel
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Lid not as tight as needed

Lid not as tight as needed to keep out rain. Has to bend the aluminum railing at latch side a little bit to get it to close. Also the ends needed adjusting to close at the corners but it still left a gap at the corners on the latch side of the box . It was Very easy to assemble the unit.

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Jan 28, 2018
Reviewer name: TxHaWaMt
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Large enough for everything

We love this deck box. We'd been looking for one a long time but none were large enough to hold all our patio chair cushions. We have a squirrel problem so we don't keep the cushions out unless we are using them. The lid has a piston hinge that closes nicely. And it's tall enough to use as a serving table when needed.

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reply from Keter-NA

Hello TxHaWalMt, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products. To find additional Keter products visit our web sites: https://www.keter.com, http://www.apgparts.com http://uslparts.com.

Jan 12, 2023
Reviewer name: Rebecca
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Keter deck box

Original shipment was damaged. Sams sent a replacement which was done in a very timely manner. We have put the deckbox together & feel that we will be very satisfied. We wanted a really large deckbox to store our patio furniture cushions in. This one will be perfect for that.

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Mar 12, 2022
Reviewer name: Chieflawdawg
2 out of 5 stars
2 out of 5 stars review

Disappointed at quality

I bought this in the local club because I needed a larger box to keep pool floats and toys in. After spending about 30 mins putting together (not difficult) I noticed that the lid had a small crack in it. After further investigation, the crack was at the same location as one of the yellow straps that held the cardboard box together. It appears that the strap was so tight that it cracked the lid. I sent an email three weeks ago to Keeter Customer Service and have not heard anything from them. Second, the quality of the plastics where the screws go is really cheep. After opening the lid several times, the metal hinge on one side broke off where the two screws screwed in. The plastic screw holes broke right off. The screws were not long enough to get a good grip in the plastic.Now the hinge won’t work. The screws look like wood screws and are screwed into plastic. Bad design flaws or inferior plastic. Either way, now I’m sitting with a $169 box that the lid won’t stay open or secure when closed. I have other, smaller Keeter boxes and have never had issues with them. This larger box is definitely not worth the money.

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Jun 5, 2019
Reviewer name: JoJoWalker
1 out of 5 stars
1 out of 5 stars review

Missing all the hardware

We bought this a couple of months ago and all the hardware was missing. There was an insert saying don't take it back to the store but to call their number. My husband called twice now and the second time the person said, they had no record of the first call or it being shipped. Both times they said 7 to 10 days and now we are over 20 days since the second call and still nothing. This has been sitting in the middle of our living room. At this point it will have to be returned as I am not waiting any longer for this freakin hardware. Bad customer service!

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reply from Supplier Response

Hello JoJoWalker, We do apologize for the problems and inconvenience you had with your Keter purchase. Please email us at hdpcs@keter.com, we will send the replacement parts out and help in resolving any issue to your full satisfaction.

Jun 15, 2021
Reviewer name: MikeKNY
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Box is great for deck storage and holds up well

These boxes are great for deck storage. We use them primarily for pillows and other deck items that need to put put out of sun and rain. They seem to hold up well over the years. I had another box (the smaller 99.99 box) which held up well for a dozen years or so -- no leaking and minimal fading -- but that was in Upstate New York weather and snow. My newest box is somewhat larger and hopefully will do as well, although we are now in Central Texas and the heat and rain might be more challenging for it. The first box came from Sam's Club fully assembled; the new one came in a "flat box" and needed to be put together. The directions for assembly were quite clear and almost impossible to have problems if you follow them.

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Apr 16, 2021
Reviewer name: sjph
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love it

This is heavier and more durable than expected (good thing) and was easy to assemble. The only reason I didn't give it 5 stars was because the edges had excess material hanging off that I had to cut off with a blade which required me to spend more time than I preferred, doing something that I should not have needed to do. Other than that, I am super happy with it and I love that the smaller size was sold out and I had to reluctantly spend $50 more.... It was worth it. It holds sooooooo much stuff!!!!!

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Mar 22, 2018
Reviewer name: Kelmar97
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Finally big enough BBQ storage

This box is sturdy and easy to assemble. I searched high and low for something to store my deep fryer and infrared cooker in - they didn't quite fit in my other deck boxes. I was ready to build one myself until I saw this on Sams Club website. Truly a great find.

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reply from Keter-NA

Hello Kelmar97, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jun 22, 2021
Reviewer name: Princess
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value for the price

I was able to assemble the item by myself and as a female it was easy to follow the directions and the pieces are not heavy. The instructions are easy to follow. I purchased this size because smaller ones were going for around the same price. I am able to fit everything from my patio in it (Cushions)

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