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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars
4,583 ratings2,264 reviews
  1. 5 stars80% (3,662)
  2. 4 stars9% (411)
  3. 3 stars3% (151)
  4. 2 stars2% (90)
  5. 1 star6% (269)

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Showing 131-140 of 2,264 reviews
Apr 29, 2026
Reviewer name: ShopatSamsOften
1 out of 5 stars
1 out of 5 stars review

Beware- Breaking and fading after less than a year

Purchased this deckbox and two others. They're huge but after a year and less (because we purchased three at different times last year) all three are faded/sun bleached and two have broken in the same spot on both (obviously a flaw). For the money spent, they look like junk. And, if I wanted to return/exchange (which I totally do), I would have to bring them to the club. These are huge. There is no possible way to bring three assembled deck boxes. So there's that, which is frustrating and a disappointment. I could only add so many photos below. :(

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reply from keter-global team

We appreciate your feedback and taking the time to let us know. We apologize that your deck box have broken in a short time. In order to get replacement parts please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Jun 2, 2020
Reviewer name: mouseketeer70
1 out of 5 stars
1 out of 5 stars review

Terribly disappointed

I bought this deck box Saturday night, assembled it on Sunday evening and by Monday evening both corners have bowed. I can slip my hand under each corner into the inside, so it’s definitely not weather proof. Leaving anything inside the box is not an option. Incredibly disappointed in the quality.

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reply from Supplier Response

Hello, thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. Please email us at HDPparts@keter.com, we can send replacement parts or help in resolving any issue to your full satisfaction.

May 15, 2026
Reviewer name: AlliT
1 out of 5 stars
1 out of 5 stars review

Do better Keter

Obviously this isn't on the fault of Sam's Club, I spent over 2 weeks waiting for shipping . I finally get the box, I open there is no instructions and it looks kinda barren, I try building it anyways and I'm missing a corner piece, the instructions and hinges for the lid. I read the reviews too and was warned not to buy it from online because I knew I'd get someone's return. Shame on a buisness that ships out returns without fully checking the box, you also need the instructions for a part number and have to pay for a replacement part so I hope if this next one comes in the same way I'll be able to keep returning until I get a correct replacement, my worst fear is that they think I'm lying and I'm out on $200 also cause it cost me $30 to get delivered which is honestly so crazy in 2026

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reply from keter-global team

We appreciate your feedback and taking the time to let us know. We apologize that your deck box arrived with missing parts. In order to get replacement parts please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Apr 30, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

Worth buying

It's a BIG box, bigger than we expected but almost fits all of our cushions. I saw another person comment about adding weather stripping at the top near the lid. I did the same and even in windy rain, it stayed dry. I'm glad I added that stripping. Another review mentioned caulking the bottom. There wasn't much light coming thru the bottom but I still caulked it a little in each corner. Still trying to figure out the best place for it on our patio, buts so far working great after three weeks.

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Oct 13, 2021
Reviewer name: Lu
1 out of 5 stars
1 out of 5 stars review

Expected Better

I have several Keter deckboxs. These came with the plastic piece snapped and are not near the quality of my older ones. I bought 2 a couple weeks ago and now they are almost $50. apiece cheaper. I ould send them back but I need the storage now. Not happy at all.

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Jun 10, 2023
Reviewer name: DZ12
5 out of 5 stars
5 out of 5 stars review

Best storage boxes we’ve ever had.

We currently have 2 of these amazing storage boxes and another is on the way. It holds the thickest patio furniture cushions with ease. Tried my favorite cushions in them all winter and in the spring they were perfect - through a Michigan winter. May even order a 4th.

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Aug 7, 2024
Reviewer name: Screwed
1 out of 5 stars
1 out of 5 stars review

Mice will get in and destroy your cushions!

Big design flaw is that there is a gap between the box and the rim that is plenty big for mice to get in. Opened my deck box today and there was a large hole in one of the cushions. I lifted up the cushion and 2 baby mice came out of the hole in my cushion!!! Not happy. My husband said he could probably rig up something to block the holes on the front and sides but cannot cover the gap on the back side where the lid meets the box as the hinges won't work then. I'm stuck with a large mouse trap. All this is after the first box arrived with broken pieces and had to be taken back to the store 40 minutes away. Grrrrr.

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Jun 12, 2023
Reviewer name: GJWArizona
1 out of 5 stars
1 out of 5 stars review

Hope That All The Parts Are There!

Watch out. If you have a missing part you wind up dealing with Keters customer service folks. I threw out the packaging which meant I could not return it to Sam's Club. Keter's "process" as they are fond of calling it winds u being a heavy lift./ Who know how long I will wait for the part- if I ever get it. My advice is to fully assemble it before disposing of any packaging and if there is an issue return it to the store. That said, this 230 gallon monster would require me to rent a truck to return it- point is- do NOT ecpect Keter to treat you well if something is missing or broken.

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Jun 15, 2021
Reviewer name: MikeKNY
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Box is great for deck storage and holds up well

These boxes are great for deck storage. We use them primarily for pillows and other deck items that need to put put out of sun and rain. They seem to hold up well over the years. I had another box (the smaller 99.99 box) which held up well for a dozen years or so -- no leaking and minimal fading -- but that was in Upstate New York weather and snow. My newest box is somewhat larger and hopefully will do as well, although we are now in Central Texas and the heat and rain might be more challenging for it. The first box came from Sam's Club fully assembled; the new one came in a "flat box" and needed to be put together. The directions for assembly were quite clear and almost impossible to have problems if you follow them.

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Aug 7, 2021
Reviewer name: Poolside
1 out of 5 stars
1 out of 5 stars review

Good for 15 months...then broke

Puchased at Sams Club 15 months ago - Left side bracket broke today. No misuse, seems to be a poorly welded part. Keter states there is a 2 year warranty on parts, will see if they replace this. Will update rating/recommendation after. 1ST 2 photos are of broken LEFT side where there was either a poor weld or a defective part. Last photo is of still intact RIGHT side.

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