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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars
4,580 ratings2,261 reviews
  1. 5 stars80% (3,661)
  2. 4 stars9% (411)
  3. 3 stars3% (151)
  4. 2 stars2% (89)
  5. 1 star6% (268)

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Showing 111-120 of 2,261 reviews
Jan 13, 2022
Reviewer name: Ben
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Storage Container

When putting the box together be sure to follow instructions because most items snaps together and difficult to remove. When completed you will have very nice storage container.

Helpful?2CG02TBC3PNO13620410207
May 31, 2023
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Confusing web site for Sam's Club

Product is satisfactory. Website did not show that the product was available in store. I needed it, so I ordered one for pick up. $4 extra. Process to pick up at the store is not friendly to seniors or those not savvy with cell phones.

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Jun 13, 2019
Reviewer name: Jmc5454
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Great box horrible customer service

We bought two of them. First one was quick easy to assemble. Second box was missing all the hardware and know 3 phone calls and over three hours of holding on the phone I still don’t have all the parts.

Helpful?2CG02TBC3PNO13620410207
reply from Keter-NA

Hello Jmc5454, We do apologize for the problems and inconvenience you had with your Keter purchase. Please email us at hdpcs@keter.com, we will send the replacement parts out and help in resolving any issue to your full satisfaction.

Nov 13, 2020
Reviewer name: M A C
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

230 gallons Outside Storage Boxes

I received my 230 gallon Deck Storage Boxes (2) way before they were due. Easy to put together and was able to fill them both up with all my patio pillows. I am a happy camper. Thank you so much.

Helpful?2CG02TBC3PNO13620410207
reply from Supplier Response

Hello, Thanks for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Apr 29, 2024
Reviewer name: Renee
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Arrived Broken

I was excited about this box as it is hard to find a reasonably priced 200+ gallon one with good reviews. Unfortunately it arrived broken and it’s not worth taking a chance and possibly having to deal with shipping/ returning another one.

Helpful?2CG02TBC3PNO13620410207
Aug 6, 2026
Reviewer name: Jennifer
1 out of 5 stars
1 out of 5 stars review

MICE will enter easily

If you are using this outside, be aware that mice can enter through small gaps under the lid and corner joints. We stored a hammock and beach towels in ours and they destroyed several items. We can't keep them out of it.

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Oct 10, 2024
Reviewer name: roberto
3 out of 5 stars
3 out of 5 stars review

Wont hold a lot of weight

I got this box and its huge, I missed where it said to not put to much weight n it. I put to much, and the sides bowed out. . very light weight box . My bad I didnt think of it not holding weight.. nice extra large box if used correctly.. ery simple to assemble. 3 stars because no clarity on how much weight it holds. Its going in the trash

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May 11, 2024
Reviewer name: Derrick
3 out of 5 stars
3 out of 5 stars review

Great product if not broke and had instructions

Upon trying to put this thing together, did not come with instructions to put it together. And the lid had come already cracked. So definitely not waterproof and have to go by pictures to try and put together. Halfway through putting together is when I noticed the product had come already defective. I would have included pictures but this review won’t let me.

Helpful?2CG02TBC3PNO13620410207
reply from keter-global team

Thank you for taking the time to let us know. We apologize your deck box arrived with a damaged lid, please contact us at 1-888-374-4262 to address your concerns. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Feb 16, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

buyer beware

poor quality. The top blew off from high wind and now serves no purpose. it is a large piece of garbage now. It was too much money to not last 1 year. I reach out to the company for the warranty and they said they don't cover acts of nature. it wasn't a tornado or hurricane. I am very disappointed. It was not worth fitting in my vehicle, assembling, and filling with my garden supplies.

Helpful?2CG02TBC3PNO13620410207
reply from keter-global team

We appreciate you bringing this to our attention. While extreme weather conditions can sometimes impact outdoor products, this is certainly not the experience we want for our customers. We’d really like the opportunity to make this right for you. Please reach out to Keter Customer Service at 1-888-374-4262 Calls are answered Monday – Friday 8 am – 5:30 pm EST so we can review your situation and work toward a resolution.

Aug 30, 2019
Reviewer name: jdoug
1 out of 5 stars
1 out of 5 stars review

started off great....

I bought this about nine months ago. It sits on screened lanai that is partly sunny. I open it today and the hinges are rusting badly. The box is also fading in blotches. Not happy about this since it’s not exactly cheap for a plastic box. It could have bought huge Rubbermaid totes and saved a ton of money.

Helpful?2CG02TBC3PNO13620410207
reply from Supplier Response

We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available seven days a week 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.