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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range for
Samsung 6.3 cu. ft. Freestanding Electric Range
4.5 out of 5 stars
stars
2,327 ratings2,312 reviews
  1. 5 stars73% (1,700)
  2. 4 stars16% (361)
  3. 3 stars4% (93)
  4. 2 stars2% (51)
  5. 1 star5% (122)

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Showing 921-930 of 2,312 reviews
May 11, 2024
Ruben
5 out of 5 stars review

Low price range

[This review was collected as part of a promotion.] I love stove range, it came great features, the air fry is wonderfully work, nice crispy potatoes. Also you can connect with your smart things ans easily can be managed from you cell phone. I love it!!

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
Apr 19, 2023
Sue the unhappy cooker
1 out of 5 stars review

Awful, I totally regret purchasing this range.

I've had this range under a year and the oven temperature arbitrarily drops while cooking. It takes almost half and hour to heat to 350 degrees and then does not maintain temperature. I am constantly rechecking the temperature now, but while food is cooking I have to manually restart the heating process. Food is either burnt or undercooked. We had a service tech come and after after working on the oven, told us it should be in good working order. After he left, I'm back to square one with the same issues. I see others have the same issue with the Samsung, I will probably not purchase another Samsung Range after this experience. Warranty expired March 31, 2023, so now we are stuck with this. VERY DISSAPPOINTED!!!

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
reply from SEA Care

Hi There, We always place a high priority on your cooking convenience. Let's assist you with your range through the links below. Whether your oven takes too long to get hot or food may not cook well, it can cause many issues. Many heating issues are related to the voltage. There are some simple things you can do to try to fix it. Samsung oven temperature issues: https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-takes-a-long-time-to-reach-set-temperature To run a calibration, kindly turn to page 32 under "Temperature adjust" and pages 21-22 to learn more about the recommended rack positions of the user's manual for reference: https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf Calibrate your oven's temperature: https://www.samsung.com/us/support/answer/ANS00049012/ Should you require further assistance in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145700911, to help our team pull up your information. Have a great day! ^Chrystel

Sep 6, 2023
MamMam
5 out of 5 stars review

Nice stove

[This review was collected as part of a promotion.] I always had electric. This is so much better when it's on it's on. No waiting for it to get hot and when you turn it off it's off. The only thing is the right front burner is very large. Hard to find a pan to fit it and the low is not very low. I' m not a fan of the air fryer.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
Nov 1, 2021
Chez Dad
5 out of 5 stars review

Never knew how much I need an oven with an air fry

[This review was collected as part of a promotion.] This range is so awesome. The air fryer is so useful when trying to quickly prepare a meal for my two young kids. I bought this as a placeholder until we redo our kitchen but I may just keep it. I am thoroughly impressed with the stovetop power and the wonderful oven.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
reply from samsungcare

That's awesome you are happy with your purchase. Thank you for your review. ^Pat

Nov 1, 2021
Dwwalte
5 out of 5 stars review

Features galore with style

[This review was collected as part of a promotion.] This is my first range purchase. It was the overall features and burner setup that influenced my purchase. Love the Digital settings and Wifi Smart things app. The continues side to side grates are nice. It will serve my family well for years to come.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
reply from samsungcare

Performance is key to a happy customer. Thank you for being a Samsung customer. ^Pat

Jan 3, 2022
Bruce
5 out of 5 stars review

Great gas range

[This review was collected as part of a promotion.] You can't disrange for about a month now and could not be happier. We switched out an electric range for a natural gas range. It performs so much better than the previous electric range. I would highly recommend this range.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
Nov 1, 2021
2ndxthecharm
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Has some great features and how to use is pretty straight forward the only drawbacks are that the center griddle pan does not allow you to use the large burners easily as the large pots do not sit/not centered on the burners, the air fryer basket and tray/rack is not included the air fryer basket offered does not have a tray/rack to sit on, also the oven racks because they have a lip in the back you are unable to place 2 full size cookie sheets side by side as they extend over the front hit the oven door

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
reply from Samsungcare

Thank you for sharing this feedback with us. This is something we will look into this. ^Pat

May 23, 2024
msugar
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love this oven and having air fryer and bread proofing options. It heats quickly and cooks/bakes evenly. The only reason I gave it 4 stars is because I had to have the igniter replaced. Glad I had an extended warranty.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
Nov 4, 2021
The cook
5 out of 5 stars review

Nice stove

[This review was collected as part of a promotion.] So I've had the stove oven for three months. Very easy to use and the WiFi connection makes it easier, let's me know on/off when the oven is ready. I like the different size burners, good for different cooking needs. More heat bigger stock pots or smaller pan like egg pans. Nice big windows so you can actually see inside. Great for convection and air frying, nice even heating. Solid control knobs and very easy to clean. Overall it's a great stove and I'm happy with my selection. Would recommend.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
reply from Samsung Care

We're happy you decided to go with Samsung. Thank you for sharing your feedback! ^Pat

Jun 17, 2023
BuyerBeware
2 out of 5 stars review

C-f2 error appears to be common

We purchased this stove as part of a set. Loved the look and performance, until the c-f2 code made its appearance (could possibly a connection issue with the touch screen). We've been using the stove less than 2 years. Seems to be a common issue with this range and fixing the issue will cost over $200 if I do it myself. Starting to question if it was worth taking a chance on Samsung as this was my first time going to Samsung for my kitchen appliance needs.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
reply from Samsung Customer Care

Hello there. We're to help with your Samsung Range. Please check this link to your user manual on what you can do if you get this C-F2 error code. Turn to page 50, "Information codes." Manual. https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf Should you need more assistance with the C-F2 error code, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145921258) to help our team pull up your information. Have a great day ^Camille