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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range for
Samsung 6.3 cu. ft. Freestanding Electric Range
4.5 out of 5 stars
stars
2,330 ratings2,315 reviews
  1. 5 stars73% (1,703)
  2. 4 stars15% (361)
  3. 3 stars4% (93)
  4. 2 stars2% (51)
  5. 1 star5% (122)

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Showing 1-10 of 2,315 reviews
May 22, 2026
Reviewer name: RCapt
5 out of 5 stars
5 out of 5 stars review

Overall Very Good Cook Stove

I like the very small top burner, a very good fit for smaller pots. Also like that I can remove the grill in the center and there is a grate under it for when we are using an extra large pan on one of the burners. The oven also is wonderful with the air fryer feature having a good effect on our chicken. Just plain a very good range.

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
Apr 24, 2026
Reviewer name: Butterfly Wings
4 out of 5 stars
4 out of 5 stars review

Seriously?? The Time does not display consistently

We replaced a 13 year old version of this range with this one today. Overall, it is great, BUT for some reason the time clock will not display consistently. The whole display goes blank when not in use. You have to physically touch the clock icon on the control panel to see the time. This is not mentioned in the manual, but my husband found other people complaining about the same thing. Supposedly, it's some kind of energy saver. Ha! We use this as a clock in the kitchen and I can't imagine it takes that much energy to run a clock. I guess it was a trade off that the oven light actually stays on when you open and close the door to check on a dish in the oven. We had to physically turn the oven light back on every time we opened and closed the door on our older version. Also, be sure you check all of the recommended settings for preheating and cooking on the griddle before using it and keep a pot holder handy because it may move around when you use a spatula to turn over something like a grilled cheese sandwich. The manual actually has a warning about this.

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
Mar 2, 2026
Reviewer name: Sarav
3 out of 5 stars
3 out of 5 stars review

Good... but could be Great

Love this product. Looks great works great. Using for past 3 to 4 months and 2 issue i see and both are about the stove grate. 1) I feel the grate stands too high. Due to this every time usage is taking a little longer. Usual 5 mins work takes like 7 mins. It is just 2 mins... but 2 mins extra time in everything we do everyday means more gas usage. 2) It is a stupid design to put a horizontal bar right on top of the burner. So only flat vessels can be used. Anything with a slight curve at the bottom will start shaking or starts to rotate when we cook... since the vessel couldn't lay properly due to this center bar. I am even debating to cut a small portion in center so that all vessels stay put. Definitely person who designed the grate has not cooked before.

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
Jan 16, 2026
Reviewer name: theonly1cassandra
3 out of 5 stars
3 out of 5 stars review

Smart Control useless

Only complaint is about the Smart Control—anytime needed to use or conveniently preheat and send from phone ahead of arriving at home, FAIL FAIL FAIL. Have to push “Smart Control” on the stove top to turn it on like every single time for some reason it disables after every use back to default. Supposed to think ahead of the day and turn it on every morning before leaving house or planning to take advantage of the “Smart Control.”

Review from Samsung Canada
Helpful?6A3BCU707MXA13620360319
reply from SECA CS

Hello theonly1cassandra, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Mar 26, 2026
Reviewer name: Dave
3 out of 5 stars
3 out of 5 stars review

Disappointed

Something as simple as having a clock on the display that is always lit. At best it stays on for 15 minutes after setting time. Burner controls that are accurate and consistent. The same thing for the oven. Accurate and consistent temperature. These are the things I find missing. Having to have a law degree to understand Terms and Conditions before one can submit a simple review. Telling.

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
Mar 18, 2026
Reviewer name: Unhappy
2 out of 5 stars
2 out of 5 stars review

Baking Problems

Range has some good features, the stove top and air fry work well. The oven is awful for baking. It was over-temperature from the time we bought the range last April 2025. Had tech out in November 2025, who replaced the circuit board. Worked OK until recently (March 2026), when a couple items were overcooked at the recipe times (and less than the recipe time and much less than I've experienced in any previous oven). Had a tech out again, who said that the oven is operating within specs. He did spend an hour testing the thing, but that doesn't explain it's recent performance. He said that the oven temp naturally fluctuates around the set point, within a specified range (looks to be +-18°F). But, it sure looks like it's not maintaining the set point. We've never had this experience with any previous range. Upshot is, I guess we'll have to constantly babysit this oven whenever baking. At least until we get tired of constantly checking on it when baking and replace it with a non-Samsung range. Not the quality and convenience expected for a new appliance at this price.

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
Aug 16, 2026
Reviewer name: Abu Mohamed
1 out of 5 stars
1 out of 5 stars review

Will break immediately after warranty period

AVOID SAMSUNG APPLIANCES! Both of the dual burners on my model can only go on max heat, issue happened to both at the exact same time. Infinity switches are very expensive and I can't even tell if it's a control board issue or a switch issue and have to gamble a lot of money to find out. Getting it serviced will cost almost as much as the range itself (and potentially more if more parts end up breaking). It's clear this model was made with planned obsolescence in mind.

Review from Samsung Canada
Helpful?6A3BCU707MXA13620360319
reply from Samsung Customer Care

Thank you for sharing your feedback with us and we can understand that not being able to cook with optimal temperature can be frustrating. Before you decide to repair your product, please try the below steps to perform an electrical reset: • Circuit Breaker Reset: Switch off the double-pole circuit breaker powering your range at your home's main electrical panel for a full 60 seconds, then flip it back on. This resets the internal electronic control relays. • Check Control Knobs: Ensure the knobs push in smoothly and seat tightly on their shafts to properly engage the internal temperature regulators. • Professional Evaluation: If both burners still fail to regulate temperature after the power cycle, a service maybe required. Please connect directly with our chat team to book a repair or any other assistance https://www.samsung.com/ca/support/live-chat-support

Jun 20, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

POSamsung

This oven does not keep an accurate temperature. It says the set temperature on the control but raise it 5degrees and when it kicks in to start raising it 5 degrees it says it’s actually way off by 50-75 degrees. Recently it has started to warm up so slowly it’s unbelievable. I discovered the using the convection bake for pre heating helps get to the supposed temperature faster, then you switch it over to regular bake. One piece of the metal grate on the top stove part just fell off. I might’ve understood if it was on the side we use the most often, or if something had been dropped on it or bent it, but nothing. It just broke off. Super disappointed because we haven’t ever purchased a new range this nice and now we got a POSamsung if you get my drift.

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
reply from Samsung

Hi there, your experience with your range matters to us, and we appreciate you taking the time to share it. Let's help you with this. The link below offers helpful guidance for improving the temperature consistency of your range: https://www.samsung.com/us/support/troubleshoot/TSG10001298/ We'd love the opportunity to connect with you about the metal grate and go over the available options together. Feel free to reach out using any of the contact methods below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152749273 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Jun 23, 2026
Reviewer name: Tremolina
1 out of 5 stars
1 out of 5 stars review

Not happy

Bought 2 weeks ago, and very unhappy and upset with the quality of the stove....dont even cook anymore, this marks, spots, baked in dots, impossible to clean, every time I have to use this special liquid...it is crazy! Had for 11 years Samsung stove, no problem at all, still good had to give it to someone, thats why bought the same brand, but it a way much worse ...i called Samsung, I called Brick, they just ignore me

Review from Samsung Canada
Helpful?6A3BCU707MXA13620360319
reply from Alfred Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – 30" 6.3 cu. Ft. Smart Electric Freestanding Fan Convection Range with Air Fry. Thank you, Samsung Customer Care

Feb 4, 2026
Reviewer name: Bought the suite
1 out of 5 stars
1 out of 5 stars review

Don’t buy it!

[This review was collected as part of a promotion.] This range takes a long time to warm up on bake less than a year and a half of owning the interior coating started to flake off. My air cleaner goes off every time I turn on the range. Samsung says it’s just cosmetic and will not honor the warranty. Stay away from this product.

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
reply from SEA Care

Hello there, We understand the importance of a reliable oven. Allow us to help. We recommend checking this troubleshooting link if the oven takes time to heat. Samsung oven temperature issues https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-takes-a-long-time-to-reach-set-temperature Here is a guide with tips and tricks for cleaning your oven. Please click on every option available. Kindly click on the embedded word and watch the included video. How to clean your Samsung oven https://www.samsung.com/us/support/answer/ANS10002315/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1152030202) to help our team pull up your information. Have a great day. ^Camille