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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range for
Samsung 6.3 cu. ft. Freestanding Electric Range
4.5 out of 5 stars
stars
2,327 ratings2,312 reviews
  1. 5 stars73% (1,700)
  2. 4 stars16% (361)
  3. 3 stars4% (93)
  4. 2 stars2% (51)
  5. 1 star5% (122)

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Showing 711-720 of 2,312 reviews
Oct 28, 2024
ToddG
5 out of 5 stars review

Really nice range,

[This review was collected as part of a promotion.] Excellent electric range. I especially like the rapid boil feature. ,y only co,plaint is that the display buttons need to be backlit or have some kind of lighting because they are very difficult to see without external light.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
Jan 29, 2024
FaPa
3 out of 5 stars review

Nasty glass top

[This review was collected as part of a promotion.] The glass top is impossible to keep scratch-free and is very hard to keep clean. I wish having kept my old one. On the positive side, this range does offer some good features such as settings for dehydration, convection, and adjustable broiling temprature.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
reply from SEA Care

Greetings, We understand the importance of having a pristine appliance for every household. Let's get the necessary information to keep the cooktop well-maintained. The link below will give you instructions on how to keep the cooktop in tip-top condition, and you can get more information by checking the hyperlinks and video. Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ Should you need more assistance with the range, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146795695) to help our team pull up your information when you message us. Have a great day, -Ernest-

Sep 19, 2023
SweetHeartMal
4 out of 5 stars review

Has all the things I wanted

[This review was collected as part of a promotion.] I needed a new stove/oven. This one had many of the characteristics I wanted most. It had various size burner options, built in Air-fryer, and a self-cleaning function. I love the black -stainless finish. Its easy to clean and maintain. I appreciate the steam-cleaning option for the oven space so I do not need to use harsh chemicals. The oven functions very nicely. I've had it for a few months and still love it.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
Feb 7, 2024
rachelb
2 out of 5 stars review

terrible quality glass

I rented a house in Airbnb which had this stove. When the heating element was on, it caught a piece of aluminum foil that was on it. The foil melted on the glass part of the stove. I thought I would just be able to peel it off once the stove cooled off, but when I started peeling the aluminum foil, parts of the glass started coming off!!! I can't even understand how this could happen, or what kind of glass is used that it make it get ruined so easily. To make a long story short, I had to buy the owner of the apartment a new range, because of this piece of aluminum foil.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
reply from SEA CARE

Hi Rachelb, We appreciate you sharing your experience and for choosing Samsung for your range needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.samsung.com or one of our partners to explore products that better fit your needs. Have a great day! ^Chrystel

Jun 7, 2025
Loves2cook
1 out of 5 stars review

Horrible build quality.

I have owned this oven for approximately 6 months now and it is the worst appliance I have ever bought. The stovetop wears extremely easily, you can’t even move a pot on or slide one onto without leaving lasting marks. The knobs are from low to high with 8 numbers between and even on 2-3 it burns or boils everything. The oven door gets extremely hot and is of poor quality for venting. And lastly the touch screen takes a lot of convincing to get some of the buttons to work. I wish I had never bought this and kept my broken 17 year old stove which we liked better.

Review from Samsung Canada
Helpful?56VCOHKZ8Q9L13620360319
reply from Samsung Support Team

Hello, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.

Jan 3, 2022
Wirthjas
4 out of 5 stars review

Very tasteful, modern and convienant

[This review was collected as part of a promotion.] The overall looking appearance is A+++. Set up is not hard and it was delivered very well and carefully by the service providers that work with Samsung. There's a learning curve going from a simple stove to a modern unit with so many utilities. It will take some reading or practice but the functionality is worthwhile.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
Dec 27, 2024
Lena Elimam
1 out of 5 stars review

Broke in less than 6 months, no customer support

I purchased this Samsung range on July 1st, 2024, and just a few months later, the touchscreen completely stopped responding. When I submitted a service ticket, the technician blamed the issue on a single roach allegedly found inside the pad. This is absurd since I have professional pest control in my home and take every precaution. Even if this were true, one insect shouldn’t destroy such an expensive appliance in such a short time. Clearly, this is a design flaw, as I’ve since heard from others with similar issues. Samsung needs to step up and take accountability for selling unreliable products. I’ve been forced to eat out daily because my oven is unusable. Extremely disappointed and will not purchase Samsung appliances again.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
reply from Samsung Care

Hi Lena Elimam, It must be frustrating to deal with this, especially after taking good care of your appliance. Let us help you out. I have shared the user manual link of this model below. Please visit the link and turn to page 58 for steps to take. https://downloadcenter.samsung.com/content/UM/202409/20240924150337278/O_IB_FULL_NE5000A_NE63_6511_AA_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148044991 to help our team pull up your information. Leo

May 14, 2024
Anonymous
5 out of 5 stars review

Samsung put the Joy in cooking

[This review was collected as part of a promotion.] I am beyond obsessed with this Samsung Bespoke electric range! The AirFry setting has been my favorite go to setting. The large tray allows for an easier spread of food and faster AirFrying for the whole family! Bags of fries are perfectly crispy all through because you can separate them. I also have gotten a perfectly even bake on the cookies I make. No matter where they are on the pan they are the same even cook! The bread proofing setting works just as good as my bread proofer but allows for so much more room to proof! The sous vide holds the perfect sous vide temp and cooks the meat perfectly. I love the creativity that this oven has opened for me! I use the SmartThings app which is amazing! Turn on the remote setting on the oven and I can preheat my oven on the way home from picking up pizza. Or when I know I’m making dinner I can preheat from upstairs while doing laundry. Multitasking has never been easier! I love the notifications when the stovetop is turned on. Perfect if you have kids in the house or if you want to know when someone is making you food. The knobs are quite large and I seem to bump into them a lot but they are “child proof” and you have to pinch and push in and turn. So when bumping them it doesn’t seem to turn them on or anything. The settings on the front are sensitive and I have accidentally turned the oven on though. But those small design issues are nothing in comparison to how much I love this stove! The bottom warming drawer is larger than it looks and slides in and out perfectly! I honestly LOVE this stove! Crisp, clean, and white with black. Beautiful is an understatement! The worst thing about it is trying to figure out what I want to cook next!! I HIGHLY recommend!

Review from The Insiders
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Jun 28, 2021
Tong
4 out of 5 stars review

Hard to set up smart control.

[This review was collected as part of a promotion.] The smart feature is very hard to set up. The user manual does not tell clear step by step instruction to set up. I had to call Samsung customer service to get instruction to set up smart feature to control by my phone. Smart only control the range, not control the cook top.

Review from Samsung US
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Sep 6, 2023
Bluevmax92
4 out of 5 stars review

great oven with only good qualities

[This review was collected as part of a promotion.] I purchased this because the house I moved into had an oven with a convection blower motor broken. I replaced it and it didn't fix it so I made this purchase. This is a semi-smart oven that connects to your phone via the smartthings app but i can't start the oven remotely. If it's possible, I haven't figured out how to do it and I'm pretty tech savvy.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319