Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range forMember photos
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Awesome
Works great so far. Love the option of convection or no fan. The air fry option works great. Large capacity for a turkey, easy controls and like the connectivity from my app.
Water and ice
[This review was collected as part of a promotion.] We have loved the fridge especially the beverage station. Having filtered water and ice available is great.
Apparently I paid too little
Purchased in June of 2024. Today, I placed my dinner in a saucepan on the stove top and set the temp on lowest setting. I went into another room to work and in about 20 minutes I could smell a strong odor of the food. I immediately went to the stove and the food was boiling. I immediately checked the temp setting and it was on low.
We understand the importance of a working range in your household, Stephen. Let us get this taken care of.<br /><br />Please refer to the link below to address your concerns about your range. Click the hyperlinks for tips.<br /><br />Samsung electric and induction cooktop temperature issues:<br />https://www.samsung.com/us/support/troubleshoot/TSG10002324/<br /><br />Should you ever need more assistance, please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513<br />3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us<br /><br />Please provide the reference number 1152061015 so our team can pull up your information when you message us.<br /><br />Have a great day.<br /><br />-John
Looks good and performs well.
[This review was collected as part of a promotion.] This range performs well and is mostly well constructed. My only complaint is the bottom storage drawer which is very shallow and constructed of extremely light weight material. It should be stronger. The cooktop performs well and is easy to clean.
Exceptional oven at this price.
[This review was collected as part of a promotion.] This unit is great. The built in air fryer works like a charm and having a convection oven saves time and energy. The top seems durable and scratch resistant. It heats up water in no time flat. The unit is a perfect size for the two of us as our kitchen is laid out in a weird way. My only complaint is that the bottom drawer under the oven is small.
Its average
[This review was collected as part of a promotion.] There are few issues with the model. 1. Cast iron grills provided to put on stove are not designed properly. It should be circular where the flame is. But i find horizontal bar right in center of flame which is not stable for pots 2. Flame control in burners. Out of five one burner has 2, one small circle and one outer. In low setting only inner shd be burning Flame. Controlshd be smooth All 4 burner sizes shd be designed for different style of pots and pans
Hi Satish, Thank you for taking the time to share your experience—what you’ve described highlights some important areas that can really affect how enjoyable and efficient cooking feels day to day. We are here to provide insight into the griddle and the burners of your range model. While a circular shape might seem like the natural fit for the flame, a rectangular design actually offers some practical benefits. It provides a larger, more versatile cooking surface, allowing you to cook multiple items at once. Plus, rectangular grills or griddles often align better with the burner layout, especially when ranges have elongated or bridge burners, helping to distribute heat evenly. This shape also makes it easier to use other burners alongside, giving more flexibility in cooking different dishes simultaneously. So, the rectangular design aims to balance stability, heat distribution, and overall cooking efficiency. The center oval burner provides optimal temperatures specifically designed for griddle cooking, delivering even heat over a large surface area. The stove has five burners tailored for different cooking needs. The Right Front (18,000 BTU) delivers powerful heat for boiling and high output. The Right Rear (5,000 BTU) is perfect for low-simmering delicate foods like chocolate and casseroles. The Center burner (10,000 BTU) is designed specifically for griddling pancakes, fried eggs, and similar dishes—not for pots. The Left Front (17,000 BTU) provides quick, general heating, while the Left Rear (9,500 BTU) is ideal for steady, low simmering. If you need a low heat setting, you can use the Right Rear or Left Rear burners. Together, they offer versatile cooking options. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149664890 to help our team pull up your information. Leo
Worked Well Until...
[This review was collected as part of a promotion.] Works well, but the main "burner" is starting to have issues with regulating heat levels. Only has 2 settings, off or on at max temp. The other ones are still working well, but a bit disappointing as it has been less than a year since purchase.
Hello there, We are committed to enhancing the performance of your range's burner. Let's get this taken care of. Please refer to the resources below to address the concerns of your range's burner. Please click the link and the hyperlinks for tips. Samsung electric and induction cooktop temperature issues (See "Unable to increase or decrease the heat"): https://www.samsung.com/us/support/troubleshoot/TSG10002324/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149711870, to help our team locate your information when you message us. Have a great day. -John
Disappointing delivery
The delivery was scheduled for 8:00 to 12:00. The truck arrived without notice at 7:00 AM. The power cord wasnt included, so they left the stove still wrapped in tape and styrofoam. Nearly a week later, there's still no power cord. I'll have to buy a cord and connect it myself or perhaps return the stove and buy another elsewhere.
Dear Valued Sam's Club Client,<br /><br />We understand what you have been through with your range's delivery. To better assist you, don't hesitate to contact our Sam's Club Customer Service department at (800) 749-5367. Call Monday to Friday between 8:00 am to 11:00 pm (ET), Saturday from 9:00 am to 9:00 pm, and Sunday from 12:00 pm to 7:00 pm EST. They can answer your questions or transfer you to your local store to give feedback about your overall experience with this purchase and address any other concerns you may have.<br /><br />I have also included the link to the installation manual; turn to page 1 to see the additional materials you may need since it's sold separately.<br />https://downloadcenter.samsung.com/content/EM/202501/20250109144720479/Install__DG68-01359A-00_EN-MES_210104.pdf<br /><br />Have a great day.<br /><br />-John
Great Oven But It Has A Rattling Sound
[This review was collected as part of a promotion.] I have had a Samsung range before and it lasted a few years before the burners stopped working. By that I mean they would turn on sometimes and not take the "break" they should have. Eventually they just wore out. I loved everything about this stove until it started to do some weird rattle only when the oven is on. Other than that everything seems to work just fine.
Great oven - lots of heat
[This review was collected as part of a promotion.] This over has been great so far. Lots of heat on the stove top and the oven itself is very hot. Cooks evenely. Not too crazy about the griddle. It must be removed for larher pans to properly fit on the burners.